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  • Important to read, understand, and remember the design guidelines and the reasons behind them. This info will be covered on the midterm. The next slides show some sample exam questions. Do a self test (non-graded quiz) and see how they would do. Warn them that their grades will suffer if they don’t read carefully.

personas task analysis personas task analysis Presentation Transcript

  • PERSONAS, SCENARIOS, TASK ANALYSIS
  • UNDERSTANDINGUSERSBGW 2: BGW 3:Personas Use CasesScenarios Task AnalysisTarget audiencepreferences
  • BGW 2: TARGETAUDIENCEPREFERENCESSOME THINGS TO CONSIDER:•Disabilities•Preference settings•International differences•Hardware & software
  • Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  • PERSONAA composite profile of atypical userrepresentative of a user(stakeholder) group.
  • PERSONA Undergraduate CGT student Name: … Age: … From: … Interests: … Typical day: … Computer/Internet use: … Relevant goals: … Relevant behaviors: …
  • WHY PERSONAS? Design for SPECIFIC individuals with SPECIFIC needs.REMEMBER! Personas are based on research!
  • Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  • SCENARIO A specific story describing how a persona would interact with the product over the course of a day.
  • SCENARIO
  • Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  • USE CASE Step-by-step description of how a persona would accomplish a typical task, including system responses.
  • USE CASE: DOWNLOADCOURSE SYLLABUS• Brenda types in URL• System displays login page• Brenda enters user name & password• System displays list of courses• Brenda clicks course link• System displays course home page• Brenda searches for syllabus, clicks syllabus• System asks: Open or Save?• Brenda clicks Save• System asks Where?• Brenda selects destination folder; clicks OK• System initiates download
  • Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  • HIERARCHICAL TASKANALYSIS Break-down of a typical task into the smallest sub-tasks.
  • HIERARCHICAL TASKANALYSIS
  • REQUIREMENTSDEFINITION List of information, features, capabilities personas require to accomplish their goals.
  • Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  • ANNOUNCEMENTS1. Personas, Scenarios Assignment2. Create (professional) Twitter account3. Read blog, check syllabus!