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PERSONAS,SCENARIOS,TASKANALYSIS
Surveys    Interviews   Focus groups   Ethnography           User Research           Data AnalysisPersonas   Scenarios    ...
PERSONAA composite profile of atypical userrepresentative of a user(stakeholder) group.
PERSONA          Undergraduate CGT student          Name: …          Age: …          From: …          Interests: …        ...
WHY PERSONAS? Design for SPECIFIC individuals      with SPECIFIC needs.REMEMBER!     Personas are based on           resea...
Surveys    Interviews   Focus groups   Ethnography           User Research           Data AnalysisPersonas   Scenarios    ...
SCENARIO A specific story describing how a persona would interact with the product over the course of a day.
SCENARIO
Surveys    Interviews   Focus groups   Ethnography           User Research           Data AnalysisPersonas   Scenarios    ...
USE CASE  Step-by-step description of how  a persona would accomplish a  typical task, including system  responses.
USE CASE: DOWNLOADCOURSE SYLLABUS•   Brenda types in URL•   System displays login page•   Brenda enters user name & passwo...
Surveys    Interviews   Focus groups   Ethnography           User Research           Data AnalysisPersonas   Scenarios    ...
HIERARCHICAL TASKANALYSIS  Break-down of a typical task  into the smallest sub-tasks.
HIERARCHICAL TASKANALYSIS
REQUIREMENTSDEFINITION List of information, features, capabilities personas require to accomplish their goals.
Surveys    Interviews   Focus groups   Ethnography           User Research           Data AnalysisPersonas   Scenarios    ...
ANNOUNCEMENTS1. Personas, Scenarios Assignment
09 personas task analysis
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09 personas task analysis

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Transcript of "09 personas task analysis"

  1. 1. PERSONAS,SCENARIOS,TASKANALYSIS
  2. 2. Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  3. 3. PERSONAA composite profile of atypical userrepresentative of a user(stakeholder) group.
  4. 4. PERSONA Undergraduate CGT student Name: … Age: … From: … Interests: … Typical day: … Computer/Internet use: … Relevant goals: … Relevant behaviors: …
  5. 5. WHY PERSONAS? Design for SPECIFIC individuals with SPECIFIC needs.REMEMBER! Personas are based on research!
  6. 6. Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  7. 7. SCENARIO A specific story describing how a persona would interact with the product over the course of a day.
  8. 8. SCENARIO
  9. 9. Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  10. 10. USE CASE Step-by-step description of how a persona would accomplish a typical task, including system responses.
  11. 11. USE CASE: DOWNLOADCOURSE SYLLABUS• Brenda types in URL• System displays login page• Brenda enters user name & password• System displays list of courses• Brenda clicks course link• System displays course home page• Brenda searches for syllabus, clicks syllabus• System asks: Open or Save?• Brenda clicks Save• System asks Where?• Brenda selects destination folder; clicks OK• System initiates download
  12. 12. Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  13. 13. HIERARCHICAL TASKANALYSIS Break-down of a typical task into the smallest sub-tasks.
  14. 14. HIERARCHICAL TASKANALYSIS
  15. 15. REQUIREMENTSDEFINITION List of information, features, capabilities personas require to accomplish their goals.
  16. 16. Surveys Interviews Focus groups Ethnography User Research Data AnalysisPersonas Scenarios Use Cases HTA Requirements Definition
  17. 17. ANNOUNCEMENTS1. Personas, Scenarios Assignment
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