user research part 1 - surveys, focus groups, interviews

679 views
612 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
679
On SlideShare
0
From Embeds
0
Number of Embeds
402
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

user research part 1 - surveys, focus groups, interviews

  1. 1. ANNOUNCEMENTSCourse redesign help - Monday
  2. 2. SHOW & TELL
  3. 3. USER RESEARCH
  4. 4. SOME RESEARCH TOOLS Surveys Interviews Focus groups
  5. 5. WHAT DO YOU ASK?Course management tool
  6. 6. WHAT DO YOU ASK?ASK ABOUT DO NOT ASK:Users’ general goals What do you want?Activities related to How would you design area (courses, it? studying)Difficulties, frustrations (what’s easy/difficult)
  7. 7. SOME RESEARCH TOOLS Surveys HOW DO YOU CHOOSE? Interviews Course Focus management tool groups
  8. 8. SOME TIPS Surveys  Specific measures of time, frequency (NOT: rarely – often) Interviews  Establish rapport!  Homogenous / Heterogeneous Focus groups  Groupthink  Domination by one member
  9. 9. DATA ANALYSIS Surveys Frequencies, Means, Most common answers Interviews Themes & patterns from Focus recurring answers groups

×