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06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
06 usability testing metrics and wea
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06 usability testing metrics and wea

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  • 1. Usability Metrics
  • 2. 1 Performance 2 Issue metrics 3 Behavioral 4 Self-reported
  • 3. 1 Performance Task success Time on task Errors 2 Issue metrics 3 Behavioral 4 Self-reported Efficiency
  • 4. 1 Performance Task success Time on task 2 Errors Efficiency Issue metrics Identify Issue Issue Severity 3 Behavioral 4 Self-reported
  • 5. 1 Performance Task success Time on task 2 Issue Severity Behavioral Obs:Verbal bhvr 4 Efficiency Issue metrics Identify Issue 3 Errors Obs: Nonverbal bhvr Self-reported
  • 6. 1 Performance Task success Time on task 2 Issue Severity Behavioral Obs:Verbal bhvr 4 Efficiency Issue metrics Identify Issue 3 Errors Obs: Nonverbal bhvr Self-reported Ease Satisfaction Clarity Comprehension etc.
  • 7. The Usability Test
  • 8. 1 Opening 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
  • 9. 1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
  • 10. 1 Opening A. Introductions 2 B. Explanation C. IRB D. Qs??? Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks 4 Post-session Questionnaire
  • 11. 1 Opening A. Introductions 2 B. Explanation C. IRB D. Qs??? Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks A. Pre-task questionnaire B. Task 4 C. Post-task questionnaire D. Post-task interview Post-session Questionnaire
  • 12. 1 Opening A. Introductions 2 B. Explanation C. IRB D. Qs??? Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks A. Pre-task questionnaire B. Task 4 C. Post-task questionnaire D. Post-task interview Post-session Questionnaire A. Satisfaction B. Organization C. Clarity D. Aesthetics
  • 13. Website Experience Analysis What specific UI elements account for aspects of the user experience?
  • 14. interpretation feelings opinions attitudes etc. UX prominence specific UI elements
  • 15. interpretation feelings opinions attitudes etc. I trust… SA 1234567 SD UX prominence specific UI elements
  • 16. interpretation feelings opinions attitudes etc. I trust… SA 1234567 SD UX prominence specific UI elements What about this UI makes you feel this way?

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