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Jan 23 Learning Goals
1. Appreciate the importance of user-centered
design (user error = design error)
2. Distinguish betw...
http://www.nngroup.com/articles/medicalusability/
User error
=
Poor
design
design
User error
=
Poor
design
UC

design

Engineering practice
UC

design

Goals?
How do we know if
a product is successful?
3 paradigms
3
2

1

User experience: and Things should be
pleasant to use.

Usability: and Things should be easy to use.

...
How ?
User-centered
design
process

Launch

Production

Conceptual
Design
Requirements
Analysis
Identify users / user groups

Understand user goals & needs
Understand client goals & needs
Technical requirements &
limit...
Brainstorming
Sketches
Mockups, wireframes, prototypes
Prototype evaluation
Information architecture
Requirements
Analysis...
Production

Evaluation: usability testing

Requirements
Analysis

Conceptual
Design

Research & Evaluation

Production

La...
Quality assurance

User problem tracking

Requirements
Analysis

Conceptual
Design

Research & Evaluation

Production

Lau...
iterative
process

users

Next
steps:
Apply process

Understanding users
Affordance

Examples around you?
Affordance

How can the concepts of

affordance & mental models
help accomplish UCD goals?
Affordance
• Teams of 3
• Find 3-4 examples of affordances on a phone

Discuss:
How can the concepts of
affordance & menta...
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
03 bad usability kills
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03 bad usability kills

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Transcript of "03 bad usability kills"

  1. 1. Jan 23 Learning Goals 1. Appreciate the importance of user-centered design (user error = design error) 2. Distinguish between UCD and design as art 3. List the major steps of UCD 4. Identify examples of affordances
  2. 2. http://www.nngroup.com/articles/medicalusability/
  3. 3. User error = Poor design
  4. 4. design User error = Poor design
  5. 5. UC design Engineering practice
  6. 6. UC design Goals? How do we know if a product is successful?
  7. 7. 3 paradigms 3 2 1 User experience: and Things should be pleasant to use. Usability: and Things should be easy to use. Engineering: Things should work.
  8. 8. How ?
  9. 9. User-centered design process Launch Production Conceptual Design Requirements Analysis
  10. 10. Identify users / user groups Understand user goals & needs Understand client goals & needs Technical requirements & limitations Research previous versions Research competition Requirements Analysis Conceptual Design Research & Evaluation Production Launch
  11. 11. Brainstorming Sketches Mockups, wireframes, prototypes Prototype evaluation Information architecture Requirements Analysis Conceptual Design Research & Evaluation Production Launch
  12. 12. Production Evaluation: usability testing Requirements Analysis Conceptual Design Research & Evaluation Production Launch
  13. 13. Quality assurance User problem tracking Requirements Analysis Conceptual Design Research & Evaluation Production Launch
  14. 14. iterative process users Next steps: Apply process Understanding users
  15. 15. Affordance Examples around you?
  16. 16. Affordance How can the concepts of affordance & mental models help accomplish UCD goals?
  17. 17. Affordance • Teams of 3 • Find 3-4 examples of affordances on a phone Discuss: How can the concepts of affordance & mental models help accomplish UCD goals?

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