Despite the fact that we have left behind us the industrial revolution era, the majority of IT projects today are managed with a mindset and with practices that are more appropriate for repetitive labor work, rather than the kind of knowledge work that's so typical and our industry.
This cultural shift is, in fact, one of the biggest challenges for the industry itself and for many managers and teams (assuming there is a team).
In this session we are going to talk about the major cultural changes in managing knowledge-based projects, such as the strategies and mental models required to deal with a high level of uncertainty. We'll also see why the focus, on this kind of work, shifts to the team rather than the single individuals, why the team is the basic unit of work and which skills are required from the project leaders to work in this kind of ecosystem.
Of course, we'll also talk about practical approaches and techniques that we immediately apply when leading knowledge-based projects.