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Summon Tech Talk with John Law at ALIA 2013
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Summon Tech Talk with John Law at ALIA 2013

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Discussion of the Summon Discovery Service with John Law at ALIA 2013.

Discussion of the Summon Discovery Service with John Law at ALIA 2013.

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  • 1. Leading Users toBetter Research Outcomes ALIA Online 2013
  • 2. The problem we’re trying to solveThe reality is user expectations have evolved and librarysystems have not kept up. The problem is your users aregoing elsewhere. So the library must do a better job ofshowing it’s value.
  • 3. In 2009 we delivered a real solution Live at ALA Midwinter, January 2009
  • 4. The only discovery service built to purpose Architecture of the system matters! Having the critical core of the library’s collection represented in a single, unified index is the key to making it all work This impacts everything related to discovery Unified Results Set Unified Index speed, ease of use, relevancy, customizability, research integrity, stability/reliability, and moreHaving the critical core of the library’s collection represented in asingle, unified index is the key to making it all workThis impacts everything related to discovery speed, ease of use, relevancy, customizability, research integrity, system reliability, and more
  • 5. A real digital front door for the library
  • 6. Summon Suggestions• Database recommender• Best Bets suggestions• Related Searches• Integrated Reference Chat• Custom text editor• LibGuides integration
  • 7. Indexed LibGuides
  • 8. Widget and Search Box Builder
  • 9. Discipline scoped search boxes
  • 10. Discipline scoped search widgets
  • 11. Database recommender
  • 12. Locally controlled database recommendations
  • 13. Best Bets recommendations
  • 14. Related Searches
  • 15. Reference chat integration
  • 16. JUST ANNOUNCED!
  • 17. Image Spotlighting 17
  • 18. LOOKING FORWARD
  • 19. User expectations change rapidly World wide web (1990 or 1993?) Amazon (1995) Google (1998) Wikipedia (2001) Facebook (2004) YouTube (2005) Interview with Jon Wiley Twitter (2006) http://www.fastcodesign.com/1671 425/how-googles-designers-are- Amazon Kindle (2006/2007) quietly-overhauling-search#1 iPhone (2007) iPad (2010)
  • 20. User expectations
  • 21. Operations
  • 22. Relevancy
  • 23. WELCOME TO THE DREAM
  • 24. Increases resource usage and improves ROIUnlike other discovery services, Summon is proven to increaseusage of resources across the full breadth of a library’s collectionwithout bias to publisher, vendor or content type.
  • 25. THANK YOU! QUESTIONS? John Law, Vice President john.law@proquest.com Serials Solutions, a business of ProQuest