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Stakeholder Management - We're Off To See The Wizard
 

Stakeholder Management - We're Off To See The Wizard

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You can learn a lot about Stakeholder Management from The Wizard of Oz. See for an introduction this article: ...

You can learn a lot about Stakeholder Management from The Wizard of Oz. See for an introduction this article:

6 Lessons From Oz About Stakeholder Management

http://www.basdebaar.com/6-lessons-from-oz-about-stakeholder-management-3707.html

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  • Full Name Full Name Comment goes here.
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  • Hi George,

    Thanks for the awesome comment...These are excellent questions for self-assessment! Appreciated.
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  • One of the best ways to make yourself happy is to make other people happy;

    One of the best ways to make other people is to be happy yourself.

    Are the following statements true for you:

    Do people seem to feel comfortable confiding in you?
    Do people follow your recommendations?
    Are you a source of material comfort or security for someone else?
    Do people whom you’ve introduced often go on to have a continuing relationship?
    Do people seem to drift toward you? Join a conversation that you’re having, sit down next to you at a meeting?
    Are you providing opportunities for other people – job leads, blind dates, contacts in a new city?
    Do people whom you hardly remember go out of their way to greet you warmly? Say, an intern who worked in your office three years ago, or a former student?
    Do people seem to want to connect with you -- by making plans or by emailing, calling, or texting?
    Do people seem energized by you? Do they smile and laugh in your presence?
    Are you sure you want to
    Your message goes here
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  • I happen to love this - it’s good art :-)

    ~see credits
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  • Clear ! thank you for sharing
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  • nice presentation, definitely one to file and look at from time to time...
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Stakeholder Management - We're Off To See The Wizard Stakeholder Management - We're Off To See The Wizard Presentation Transcript

  • “We come to see the Wizard...” Stakeholder Management Bas de Baar ProjectShrink.com
  • Stakeholder Management. “Making everybody in and around the project happy.” As Pooh would say.
  • Stakeholder Management. “... managing the expectation of anyone that has an interest in a project or will be effected by its deliverables or outputs." (ProjectSmart.co.uk) As Owl would say.
  • Anyone in and around a project that has an interest or will be effected. Stakeholders?
  • Problem.
  • Managing Expectations. Why?
  • Dreams. Fears. Our view of the future creates hope and fear.
  • Hope. Positive Expectations. When you are happy and hopeful, you are motivated, productive and a pleasure to work with.
  • Fear. When you are Gloomy angry or Expectations. fearful, you are not very motivated or productive and a disaster to work with.
  • So. Project Manager. If you’re smart, you make every stakeholder as happy as you possibly can.
  • Different Expectations. Not everyone has the same expectations.
  • Alternative. Sometimes alternatives are sufficient.
  • But. You cannot please everyone. Some more important. But you can try ... It’s the thought that counts.
  • Project Manager. PM becomes negotiator.
  • Yellow Brick Road All stakeholders on the same path, same destination (The Wizard) with different expectations.
  • Managing Expectations. How?
  • Interaction. Expectations are influenced by our interactions.
  • Influenced. Information. Participation. And the way we receive information.
  • Projects. Organization. Communication. To influence expectations.
  • Priority. Who gets your attention? Who gets priority?
  • Who Is “Everybody”? Brainstorm map.
  • Segment. Cluster stakeholders. Rank. Priority. Slice & Dice. Use different kinds of grids.
  • Slice/Dice. Plot for Power/ Influence. or Power/ Interest. or...
  • Adventure Map.
  • Organize. According to ranking and priority place stakeholders in project structure or surrounding organization.
  • Communication. According to ranking and priority place stakeholders in information flow.
  • Feedback. We are looking for signs that confirm we are on the right track. Feedback reassures our interests are met.
  • Feedback Loop.
  • Ensure Feedback. Make sure stakeholders get feedback on how their expectations are being met.
  • How You Talk. The way we receive information influences expectations/hope/fear.
  • Drill Instructor vs. Coach Different style of delivering information.
  • Audience. Not everyone understands the same medium.
  • Thank You. Bas de Baar Bas@ProjectShrink.com
  • Image Credits. http://www.flickr.com/photos/wistfulmactavish/4696972741/ http://www.flickr.com/photos/47266610@N05/4458035700/ http://www.flickr.com/photos/aasg/482724207/ http://www.flickr.com/photos/mrtopf/4074083883/ http://www.flickr.com/photos/humblog/4808043344/ http://www.flickr.com/photos/cpstorm/79916658/ http://www.flickr.com/photos/pasotraspaso/4258862751/ http://www.flickr.com/photos/dannyboyster/60371673/ http://www.flickr.com/photos/karlina/2933786229/ http://www.flickr.com/photos/pomo/2800357649/ http://www.flickr.com/photos/emrank/3908437070/ http://www.flickr.com/photos/dhwright/271306595/ http://www.flickr.com/photos/victoriapeckham/164175205/ http://www.flickr.com/photos/colinsite/4396588800/ http://www.flickr.com/photos/quatrosinko/1293620650/ http://www.flickr.com/photos/stevensnodgrass/4765185762/ http://www.flickr.com/photos/janetmck/1642069840/ http://www.flickr.com/photos/alexnormand/2730061843/ http://www.flickr.com/photos/12394349@N06/3131296054/ http://www.flickr.com/photos/wwworks/4005631298/ http://www.flickr.com/photos/midweekpost/152174039/ http://www.flickr.com/photos/butterflysha/140523563/ http://www.flickr.com/photos/martinofranchi/2925760927/ http://www.flickr.com/photos/celebdu/291322346/ http://www.flickr.com/photos/29407923@N03/2899705638/ http://www.flickr.com/photos/metrojp/92038203/ http://www.flickr.com/photos/psycho-pics/2630163338/ http://www.flickr.com/photos/soldiersmediacenter/3521607551/