Your SlideShare is downloading. ×
Social Media Course Presentation
Upcoming SlideShare
Loading in...5

Thanks for flagging this SlideShare!

Oops! An error has occurred.


Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Social Media Course Presentation


Published on

Published in: Technology, Business

1 Comment
  • Many thanks for the presentations, etc. Very useful to us.
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

No notes for slide


  • 1. Social Media Workshop
    Course Overview:
    • The History of the World Wide Web
    • 2. Modern websites – features and case study
    • 3. Driving traffic to websites –3 main methods
    • 4. The Social Media Model
    • 5. Q & A and tea break
    • 6. Your marketing activities
    • 7. Implications for business
    • 8. The Big 3 – facebook
    • 9. The Big 3 – Linked In
    • 10. The Big 3 – Twitter
    • 11. Lunch
  • The History of the WWW
    The World Wide Web (WWW):
    • 1980–1991: Development of the World Wide Web
    • 12. 1992–1995: Growth of the WWW
    • 13. 1996–1998: Commercialization of the WWW
    • 14. 1999–2001: "Dot-com" boom and bust
    • 15. 2002–present: The Web becomes ubiquitous
    • 16. Web 2.0
    • 17. Mobile Web
  • The Conversation Prism
  • 18. Modern Websites
    Modern Website Features:
    • Direct Links to Social Media
    • 19. Less static content and more fresh content
    • 20. Ability to add fresh content. Blogs and articles etc.
    • 21. Keyword rich content
    • 22. Social Media sharing buttons
    • 23. Ability to generate comment
    • 24. RSS Feeds
    Case Study:
  • 25. RSS feeds
    Really Simple Syndication (RSS)
  • 26. Driving traffic to your website
    The main 3 methods:
    Pay per click i.e.: Google ad words (Pros and cons)
    Search Engine Optimisation (SEO) to rank high in the natural listings
    Social Media
  • 27. The Social Media Model
    E N G A G E A N D E D U C A T E Y O U R A U D I E N C E
    RSS | Info | Re-tweets
    Your Website
    New Content
    Semi – engaged
    Not engaged – inconsistent | info resources
    A U D I E N C E O F 1 0 0 0
    Talk Regularly
    Tweetup or privately
    DM or phone
    D E V E L O P A D V O C A T E S | E N G A G E + N U R T U R E
  • 28. Q & A
    But what does that mean!?
    Tea Break
  • 29. Implications for Business
  • 30. The Big 3 - facebook
    Case Study:
  • 31. Facebook - tasks
    Facebook Tasks:
    • Start Posting
    • 32. Promote your page
    • 33. Email and blog it
    • 34. Send updates to your fans
    • 35. Subscribe to similar fan pages and groups
    • 36. Get onto and search directories
  • The Big 3 – LinkedIn
    Case Study:
    Personal Account:
    Business Account:
  • 37. The Big 3 – LinkedIn
    LinkedIn Tasks:
    • Join Linkedin
    • 38. Start Connecting to People you Know
    • 39. See your Contacts Contacts.
    • 40. Remember your contacts are People
  • The Big 3 - twitter
    Case Study:
  • 41. Q & A
    But what does that mean!?
  • 42. Afternoon overview
    Course Overview:
    • What can you do with twitter?
    • 43. Twitter who will tweet?
    • 44. Twitter task
    • 45. Twitter applications
    • 46. Twitter terminology
    • 47. Twitter: who to follow
    • 48. Lets get social
    • 49. 8 styles of tweets
    • 50. Twitter abbreviations
    • 51. Building your audience
    • 52. Q and A and end
  • What can you do with twitter?
    • Breaking Boundaries
    • 53. Connecting people
    • 54. Building Relationships
    • 55. Making Friends
    • 56. Getting in touch quickly
    • 57. Telling People what you’re doing
    • 58. Customer Relations/ Reputation management
    • 59. Brand Building
    • 60. News
    • 61. Promotion
    • 62. Events
    • 63. Being Somewhere Else
    • 64. Discovering Brilliant Minds
    • 65. Opinion
    • 66. CrowdSourcing – Ideas – Learning – Advice – Research
    • 67. Information
    • 68. Collaboration
  • Twitter – who will tweet?
    The Four Types of Twitter Profiles
    Pure Corporate Brand!/englishheritage
    Note: English Heritage employees have their own accounts!/EHSimonThurley
    2) Corporate With Persona!/SPAB1877
    3) Employee With Corporate Association!/johnkatcrittall
    4) Pure Personal Account!/quinny105
    -Each Profile Type Serves A Different Purpose
    -Setting guidelines
    -How much time should I spend tweeting?
    -Choose your twitter names
  • 69. Twitter
    • Determining your primary objectives
    • 70. Determining your target audience – Who are they?
    Get started with Twitter – The basics
    Setting up an account – the essentials
    Location: choose the nearest town or area and add UK
    Do not protect your tweets
    Bio: Should be non sales and clear about what you offer and include info about your interests – needs to be human
  • 71. Twitter applications
    Two main applications:
    Tweet deck
  • 72. Basic twitter terminology
    The use of @, RT, DM & #Hashtags
    RT – posts a carbon copy of someone else’s tweet (it’s like an endorsement and should be of interest to your followers)
    DM – direct message – like sending an email (no-one else can see) Use this for sensitive issues, sending your mobile no. Etc
    #Hashtags use to promote a given subject e.g. #election
    Adding links, photos and using URL shorteners
  • 73. Who to follow
    Four types of twitter user
    • Conversational people!/HeritageHUB
    • Information sources!/englishheritage
    • Your target audience
    • 74. Sales!/jewson
    STUDY: Accounts to determine what type of twitter user they are along with how many people they follow/follow them, their biography, etc.
    Finding people to follow
    • Setting up twitter lists
    • 75. Tracking people
  • Get social!
    Get Social - 10 Do's and don’ts
    Engaging the twitter community is about being accepted as genuine, caring, authentic and interesting – it’s not about being overly controversial, negative, rude or blatantly selling, which is a sure fire way of alienating yourself.
    Here are 10 helpful do's and don’ts:
    1.     Do be honest, courteous and reply to others posts
    2.     Do decide how often you will tweet and be consistent
    3.     Do take an interest in what others are talking about and comment on it
    4.     Do show an avatar and bio – it builds trust when people can see who they're engaging with
    5.     Do choose someone trustworthy to post tweets – they will be representing your business!
     6.     Don’t blatantly try to sell
    7.     Don’t advertise for followers
    8.     Don’t follow more people than you have followers
    9.     Don’t witter on – no-one’s interested in verbal diarrhoea
    10. Don’t moan, attack, slander or bitch about people- it’s the easiest way to lose respect
  • 76. 8 styles of tweets
    Direct to someone
    Start a topic of conversation
    Thought leadership
    “Know me, like me, follow me”
    Who you are determines your conversation...
  • 77. Twitter abbreviations
    @ Reply to [username]
    AFAIK As Far as I Know
    b/c Because
    BFN Bye For now
    BR Best Regards
    BTW By the Way
    DM Direct Message. d username sends one.
    EM Email
    FB Facebook
    FF Usually #FF for Follow Friday. #FollowFriday is supposed to work better than it does. If you #FF someone, take the characters to explain why.
    F2F Face To Face
    FWIW For What It’s Worth
    HTH Hope That Helps
    IMHO In My Humble Opinion
    IMO In My Opinion
    J/K Just Kidding
    LI LinkedIn
    LMK Let Me Know
    LOL Laughing Out Loud
    OH Other Half
    RE In reply to. As in, use RE for @replies on Twitter.
    RT Retweet
    TMI Too Much Information
    Via “via” is not an abbreviation or acronym. It simply means that a tweet is from @username, though in some cases it may mean that it’s also an exact retweet.
    YW You’re Welcome
    Change an and to an & sign :) :-) ;) :o)
  • 78. Building your audience
    Regularly follow people each day and talk to them as people (try not to talk too much about your business/organisation etc.)
    When people follow you back, talk to them and start building a relationship.
    When you reach 300 - 500 followers start to talk more about your business or organisation etc.
    Start to write and promote your events, articles, blog posts etc on your website. Make sure your content is successful at educating people about who you are and what you do. Tell a story -
    As relationships with people build consider contacting them and attending meet ups organised by other twitterers.
  • 79. Q & A
    But what does that mean!?