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Gasps orientation gsu cit fslides - 11.17.11 - tma


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  • 1. COMMUNITY INITIATIVETASK FORCETraining and Technical Assistance – Coaching Team
  • 2. Roles & ResponsibilitiesThe primary role of the CITF Coach is to:Partner with the RPS team to move the GASPS providersthrough the SPF process;Assist the RPS team in gaining a better understanding of thespecific needs of GASPS providers;Ensure timely and appropriate guidance throughout the SPFprocess.
  • 3. Training and Technical AssistanceTraining: To increase knowledge and skills of SPFusing various state approved toolsTechnical Assistance: Coach GASPS providers tounderstand and adopt the principles of SPF
  • 4. Getting Help Has Never Been EasierSupport ElementsRPS: Regional PreventionSpecialistGSU Coaches: Georgia StateUniversity Prevention CoachesElectronic ControlCoordination Operations(ECCO): T/TA tracking system
  • 5. Your First StopVisit the GASPS Portal:• To submit questions or request support via ECCO• Access documents• Learn about upcoming events
  • 6. Electronic Control Coordination Operations (ECCO): ECCO allows you to submit questions and request Training and TA support at any time Web-based and accessible from any browser
  • 7. Using ECCO To enter ALL contract related inquiries To enter ALL requests for technical support or training regarding any aspect of GASPS
  • 8. Steps for Entering an ECCO Request Go the GASPS Portal at Click on the ECCO link Enter all of the requested There will be a screen information to the best of shot placed here your knowledge Enter the nature of your concern/request Click Submit
  • 9. ECCO Helps Share Provider Needs Provider RPS/GSUExpect to receive a follow-up call with a response or requesting additionalinformation to address the matter within 1-2 business days.
  • 10. What Never Gets Entered Into ECCO Personal information (i.e. SSN, personal addresses) Gossip Non-factual information
  • 11. Your RPS Team Review your progress reports Address ECCO requests Visit your operations Provide training, technical assistance, and guidance on contractual and GASPS related issues
  • 12. Your GSU Support Provide the research for SPF application Collaborate with RPS to provide training on SPF related issues Administer technical assistance on SPF related issues
  • 13. Training & Technical Assistance ModalitiesIn an effort to maximize TTA resources andcreate minimum staff burden for GASPSproviders, RPS/GSU will employ the followingmodalities to deliver TTA services: Face to face training/TA sessions (F2F) Conference Call TA sessions (CC) Conference Call/Screen Share TA sessions (CSS) Webinar trainings (WT)
  • 14. Face-to-Face (F2F)  F2F sessions can be scheduled for training or technical assistance  Typically focused around the current SPF step or transition  Product/deliverable centered
  • 15. Conference Call (C) C sessions are generally used to handle very specific issues or general care and share. Conference call-in instructions will be sent out via email prior to the call with an agenda and additional details to prepare for the call.
  • 16. Conference Call/Screen Share(CSS)  CSS calls can be used for TA with one or multiple providers.  Call in/log in instructions will be sent out via email prior to the call with an agenda and additional details to prepare for the call.  is the system used by CITF for distance-based training and TA.
  • 17. Webinar Training (WT) WT can be used for training with multiple providers. Instructions will be sent out via email prior to the webinar to register and provide additional details to prepare you for the webinar.
  • 18. Support Team by RegionRegion RPS Team GSU CITF Team1 Kristie Burchett* Marcus Bouligny - Coach2 Becky Croft3 Kimberly Fluellen Tiffiany Aholou - Coach4 Tamika Jonas*5 Tamika Jonas Shayla Bennett - Coach6 Deanne Bergen Dr. Jim Wolk, PI* Interim Adriel Jones – Logistics Dr. Amy Glass – Research