Branded Personal Concierge Services


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The Proforma WOW Personal Concierge cards are an innovative promotional tool that allow businesses to repeatedly reinforce their BRAND while providing recipients with a much desired service! View the Presentation...then CONTACT ME for a free domonstration!!

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Branded Personal Concierge Services

  1. 1. Personal Assistance YOUR COMPANY’S
  2. 2. Consumer response to traditional marketing mediums are rapidly changing… Be Remembered
  3. 3. Today’s challenging economic times require companies to spend their marketing dollars more effectively It’s Time For New Strategies
  4. 4. Companies now feature marketing campaigns built around the concept of “social networking” Human Interaction Is In Demand
  5. 5. People Want to Feel Special
  6. 6. How Do You Satisfy the Needs of Every Client, Prospect, Member and/or Employee? Give Them What They Want! Make Everyone Happy
  7. 7. What Is Branded Personal Assistance? <ul><li>LIVE 24/7 cell phone based personal assistance service, branded in your name. </li></ul><ul><li>Gives personalized service to clients, </li></ul><ul><li>prospects, members and/or employees. </li></ul><ul><li>They contact YOUR Personal Assistants for anything at anytime from anywhere. </li></ul>
  8. 8. “ WOW! has become an integral part of our EasyCare Brand…” Larry Dorfman, Chairman/CEO EasyCare “ This is a well needed product for this day and age.” Ed Denecour, Vice President – ABM Profit Development “ It’s incredible the way a client’s face lights up the first time they call the service and hear their name. It’s like magic!” Steve Vance, Manager – Ford Motor Company What Companies Are Saying About
  9. 9. What Do All These Companies Have In Common? They all have personal assistance programs powered by
  10. 10. A Custom Designed Gift The WOW! creative team designs the VIP Card to your exact specifications.
  11. 11. The Art of Gifting Gift your clients, prospects, members and employees with your customized VIP Cards Customized Greeting Cards/Carriers Also Available
  12. 12. Recipient Calls… Card backs provide simple calling instructions, suggestions and the toll free number
  13. 13. Every Caller is Greeted by Name and Hears Your Custom Greeting* “ Hello Mrs. Williams, Thank you for calling {YOUR COMPANY NAME} Personal Assistance. This is Amanda. How may I assist you?” *Greetings can be instantly changed using our secure website
  14. 14. What Do Callers Ask For? <ul><li>Weather Forecasts </li></ul><ul><li>City Guide </li></ul><ul><li>Flight Info </li></ul><ul><li>Tee Times </li></ul><ul><li>Event Tickets </li></ul><ul><li>Entertainment Guide </li></ul><ul><li>Movie Times/Reviews </li></ul><ul><li>Stock Quotes </li></ul><ul><li>Homework Help </li></ul><ul><li>Sport Scores </li></ul><ul><li>General Trivia </li></ul>Anything Else You Can Imagine… <ul><li>Directory Assistance </li></ul><ul><li>Driving Directions </li></ul><ul><li>Traffic Conditions </li></ul><ul><li>Travel Arrangements </li></ul><ul><li>Dining Suggestions </li></ul><ul><li>Dining Reservations </li></ul><ul><li>Online Shopping </li></ul><ul><li>Price Comparisons </li></ul><ul><li>Product Reviews </li></ul><ul><li>Appointment Reminders </li></ul><ul><li>Emergency Assistance </li></ul>
  15. 15. No Limitation, Only Imagination We Also Perform Tasks… “ My Uncle just passed away and wanted to be cremated and placed in a John Deere cookie jar. Can you find me one.” “ Please call my 2:00 appointment and tell them that I am running 15 minutes late. Text me the confirmation.” “ We are at Universal Studios. Tickets are really expensive but they have online specials. Please purchase 6 two-day passes using my credit card and text me the confirmation number.” “ I have boarded Delta Flight 623 and left my briefcase in the terminal. Please find it and have it sent to my destination.” “ My wife and I are going to Italy for our 25th anniversary. Can you arrange for an artist to paint a portrait of us while we are in Venice.”
  16. 16. Every Call Is Concluded With Your Custom Closing Message* “ Thank you for calling {YOUR COMPANY NAME} where you are always a VIP.” *Closings can be instantly changed using our secure website
  17. 17. Information Can Be Delivered Back To Caller In Several Ways While on the phone A Return Phone Call Email Text Message Your Personal Assistance Answer
  18. 18. A Constant Reminder Personal Service has a high perceived value, so VIP Cards are kept in the wallet and purse.
  19. 19. Delivery Methods There are several methods to gift your personal assistance: Email Invitations Physical Cards Database Integration We can integrate with your database to give your members instant access to your personal assistance.
  20. 20. Demographics “ People Helping People” transcends all demographics. Everyone Needs Help With Something! Teenagers “ Super Moms” Seniors Children Executives
  21. 21. You Don’t Only Influence the Recipient
  22. 22. What About the iPhone and Blackberry? Top 5 Reasons a WOW! Personal Assistant Beats a Smart Phone: #5 Grants access to subscription-only resources. #3 Increasingly illegal to search on a phone while driving. #2 Phones can’t perform actual tasks like a human can. #4 Difficult to do meaningful research using a smart phone.
  23. 23. Optional Benefits We offer several enhancements to increase the value of your programs Every VIP card can also include a complimentary $25.00 Dining Gift Certificate that is valid at over 10,000 nationwide restaurants. We can enhance the feeling of safety and security for the VIP card recipient by allowing our personal assistants to see a caller’s location when they call. Cards can also provide 4 roadside assistance calls per year, with up to a $100.00 benefit for each incident.
  24. 24. A Few Facts… <ul><li>All Personal Assistants are company hired, trained and operate in </li></ul><ul><li>the WOW! Dallas corporate headquarters. </li></ul><ul><li>Accessed by phone or email from anywhere in the world. </li></ul><ul><li>Services available in English, Spanish and French. </li></ul><ul><li>Recipients are referred back to YOUR company for another card </li></ul><ul><li>when their minutes run out. </li></ul><ul><li>Caller information is NEVER tracked or shared. </li></ul><ul><li>Cards carry any denomination of minutes of personal assistance. </li></ul><ul><li>Callers are allowed an additional courtesy call after minutes expire. </li></ul><ul><li>Average call time is 1 minute 48 seconds per query. </li></ul><ul><li>The personal assistance benefit can be used over an entire year. </li></ul>
  25. 25. Programs Available for Any Application
  26. 26. Custom Programs We will customize a program to your exact specifications and budget Mike Champoux 978-447-1100 [email_address]