CREATING HIGH PERFORMING  EMPLOYEES
JIM MARTENEYLos Angeles Valley College      Jobs Program
HOW DO WE MOTIVATEEMPLOYEES?
MYTHS OF MOTIVATION
MYTHS OF MOTIVATIONMyth #1"I can motivate people"
MYTHS OF MOTIVATION
MYTHS OF MOTIVATIONMyth #2"Money is a good motivator
MYTHS OF MOTIVATION
MYTHS OF MOTIVATIONMyth #3"Fear is a damn good motivator"
MYTHS OF MOTIVATION
MYTHS OF MOTIVATIONMyth #4"I know what motivates me, so I knowwhat motivates my employees"
MYTHS OF MOTIVATION
MYTHS OF MOTIVATIONMyth #5"I cant comprehend employeemotivation -- its a science"
TURNTALENT
TURN         TALENTINTO PERFORMANCE
MARCUSBUCKINGHAM   CURT COFFMAN
BUILD ON STRENGTHS INSTEAD OF FIXING    WEAKNESSES
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS 1. Do I know what is expected of me at work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS 2. Do I have the materials and equipment I need to do my work correctly?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS3. At work, do I have the opportunityto do what I do best everyday?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS4. In the last seven days, have I receivedrecognition or praise for doing good work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS5. Does my supervisor, or someone atwork, seem to care about me as aperson?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS  6. Is there someone at work who  encourages my development?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS  7. At work, do my opinions  seem to count?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS  8. Does the mission/purpose of my  company make me feel my job is  important?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS  9. Are my co-workers committed  to doing quality work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS  10. Do I have a best friend at    work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS 11. In the last six months, has someone at work talked to me about my progress?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS 12. This last year, have I had opportunities at work to learn and grow?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS   Remember:   Employees don’t equal   equipment
Tips for Creating HighPerformance Employees
10. Hire and Keep the Best
9. Eliminate the de-motivators
Create a Positive Climate   Offer Positive   Comments
Create a Positive Climate   Offer Positive   Comments   No Encounter   is Neutral
8. Expect the Best
7. Listen to Your People
You HaveTwo Ears
You HaveTwo EarsOneMouth
You HaveTwo EarsOneMouthListen twice asmuch as you talk
6. Make them a part ofan important team
Promote their importance
Promote their importanceInclude them in a goal
Promote their importanceInclude them in a goal
Promote their importanceInclude them in a goalCelebrate as a Team
We should   havecelebratedmore often.
5. The Platinum Rule
The Golden Rule
The Golden RuleTreat others as you want to be treated
The Golden RuleTreat others as you want to be treated  The Platinum Rule
The Golden RuleTreat others as you want to be treated  The Platinum RuleTreat others as they want to be treated
The Golden RuleTreat others as you want to be treated  The Platinum RuleTreat others as they want to be treatedTreat other...
4. Coach Not Criticize
Build ontheir abilities                  John Wooden
Build ontheir abilities      “A coach is    someone who        can give       correction   without causing     resentment....
3. Be Fair, Not Equal
Have a FlexibleManagement Style
Have a FlexibleManagement Style   “One Size” of   management   does not fit all   a bonus point
Have a FlexibleManagement Style   “One Size” of   management   does not fit all   a bonus point
You’re the Lakers Coach
You’re the Lakers Coach   You coach all exactly the same?
2. Create a Fun Atmosphere
What is theopposite of work?
Not Play
Inaction  Not Play
1. Lead With Enthusiasm
Use Your Power Wisely
Use Your Power Wisely       Punishment
Use Your Power Wisely       Punishment
Use Your Power Wisely       Punishment        Reward
Use Your Power Wisely       Punishment        Reward
Use Your Power Wisely       Punishment        Reward       Legitimate
Use Your Power Wisely       Punishment        Reward       Legitimate
Use Your Power Wisely       Punishment        Reward       Legitimate         Expert
Use Your Power Wisely       Punishment        Reward       Legitimate         Expert
Use Your Power Wisely       Punishment        Reward       Legitimate         Expert        Charisma
Who was the bestpersonal manager orsupervisor you everencountered?
Thank You
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
Creating hihgpoweredemployees
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Creating hihgpoweredemployees

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  • Creating hihgpoweredemployees

    1. 1. CREATING HIGH PERFORMING EMPLOYEES
    2. 2. JIM MARTENEYLos Angeles Valley College Jobs Program
    3. 3. HOW DO WE MOTIVATEEMPLOYEES?
    4. 4. MYTHS OF MOTIVATION
    5. 5. MYTHS OF MOTIVATIONMyth #1"I can motivate people"
    6. 6. MYTHS OF MOTIVATION
    7. 7. MYTHS OF MOTIVATIONMyth #2"Money is a good motivator
    8. 8. MYTHS OF MOTIVATION
    9. 9. MYTHS OF MOTIVATIONMyth #3"Fear is a damn good motivator"
    10. 10. MYTHS OF MOTIVATION
    11. 11. MYTHS OF MOTIVATIONMyth #4"I know what motivates me, so I knowwhat motivates my employees"
    12. 12. MYTHS OF MOTIVATION
    13. 13. MYTHS OF MOTIVATIONMyth #5"I cant comprehend employeemotivation -- its a science"
    14. 14. TURNTALENT
    15. 15. TURN TALENTINTO PERFORMANCE
    16. 16. MARCUSBUCKINGHAM CURT COFFMAN
    17. 17. BUILD ON STRENGTHS INSTEAD OF FIXING WEAKNESSES
    18. 18. THE TWELVE QUESTIONS
    19. 19. THE TWELVE QUESTIONS
    20. 20. THE TWELVE QUESTIONS
    21. 21. THE TWELVE QUESTIONS 1. Do I know what is expected of me at work?
    22. 22. THE TWELVE QUESTIONS
    23. 23. THE TWELVE QUESTIONS 2. Do I have the materials and equipment I need to do my work correctly?
    24. 24. THE TWELVE QUESTIONS
    25. 25. THE TWELVE QUESTIONS
    26. 26. THE TWELVE QUESTIONS3. At work, do I have the opportunityto do what I do best everyday?
    27. 27. THE TWELVE QUESTIONS
    28. 28. THE TWELVE QUESTIONS4. In the last seven days, have I receivedrecognition or praise for doing good work?
    29. 29. THE TWELVE QUESTIONS
    30. 30. THE TWELVE QUESTIONS5. Does my supervisor, or someone atwork, seem to care about me as aperson?
    31. 31. THE TWELVE QUESTIONS
    32. 32. THE TWELVE QUESTIONS
    33. 33. THE TWELVE QUESTIONS 6. Is there someone at work who encourages my development?
    34. 34. THE TWELVE QUESTIONS
    35. 35. THE TWELVE QUESTIONS 7. At work, do my opinions seem to count?
    36. 36. THE TWELVE QUESTIONS
    37. 37. THE TWELVE QUESTIONS 8. Does the mission/purpose of my company make me feel my job is important?
    38. 38. THE TWELVE QUESTIONS
    39. 39. THE TWELVE QUESTIONS
    40. 40. THE TWELVE QUESTIONS 9. Are my co-workers committed to doing quality work?
    41. 41. THE TWELVE QUESTIONS
    42. 42. THE TWELVE QUESTIONS 10. Do I have a best friend at work?
    43. 43. THE TWELVE QUESTIONS
    44. 44. THE TWELVE QUESTIONS
    45. 45. THE TWELVE QUESTIONS 11. In the last six months, has someone at work talked to me about my progress?
    46. 46. THE TWELVE QUESTIONS
    47. 47. THE TWELVE QUESTIONS 12. This last year, have I had opportunities at work to learn and grow?
    48. 48. THE TWELVE QUESTIONS
    49. 49. THE TWELVE QUESTIONS Remember: Employees don’t equal equipment
    50. 50. Tips for Creating HighPerformance Employees
    51. 51. 10. Hire and Keep the Best
    52. 52. 9. Eliminate the de-motivators
    53. 53. Create a Positive Climate Offer Positive Comments
    54. 54. Create a Positive Climate Offer Positive Comments No Encounter is Neutral
    55. 55. 8. Expect the Best
    56. 56. 7. Listen to Your People
    57. 57. You HaveTwo Ears
    58. 58. You HaveTwo EarsOneMouth
    59. 59. You HaveTwo EarsOneMouthListen twice asmuch as you talk
    60. 60. 6. Make them a part ofan important team
    61. 61. Promote their importance
    62. 62. Promote their importanceInclude them in a goal
    63. 63. Promote their importanceInclude them in a goal
    64. 64. Promote their importanceInclude them in a goalCelebrate as a Team
    65. 65. We should havecelebratedmore often.
    66. 66. 5. The Platinum Rule
    67. 67. The Golden Rule
    68. 68. The Golden RuleTreat others as you want to be treated
    69. 69. The Golden RuleTreat others as you want to be treated The Platinum Rule
    70. 70. The Golden RuleTreat others as you want to be treated The Platinum RuleTreat others as they want to be treated
    71. 71. The Golden RuleTreat others as you want to be treated The Platinum RuleTreat others as they want to be treatedTreat others as they need to be treated
    72. 72. 4. Coach Not Criticize
    73. 73. Build ontheir abilities John Wooden
    74. 74. Build ontheir abilities “A coach is someone who can give correction without causing resentment.” John Wooden
    75. 75. 3. Be Fair, Not Equal
    76. 76. Have a FlexibleManagement Style
    77. 77. Have a FlexibleManagement Style “One Size” of management does not fit all a bonus point
    78. 78. Have a FlexibleManagement Style “One Size” of management does not fit all a bonus point
    79. 79. You’re the Lakers Coach
    80. 80. You’re the Lakers Coach You coach all exactly the same?
    81. 81. 2. Create a Fun Atmosphere
    82. 82. What is theopposite of work?
    83. 83. Not Play
    84. 84. Inaction Not Play
    85. 85. 1. Lead With Enthusiasm
    86. 86. Use Your Power Wisely
    87. 87. Use Your Power Wisely Punishment
    88. 88. Use Your Power Wisely Punishment
    89. 89. Use Your Power Wisely Punishment Reward
    90. 90. Use Your Power Wisely Punishment Reward
    91. 91. Use Your Power Wisely Punishment Reward Legitimate
    92. 92. Use Your Power Wisely Punishment Reward Legitimate
    93. 93. Use Your Power Wisely Punishment Reward Legitimate Expert
    94. 94. Use Your Power Wisely Punishment Reward Legitimate Expert
    95. 95. Use Your Power Wisely Punishment Reward Legitimate Expert Charisma
    96. 96. Who was the bestpersonal manager orsupervisor you everencountered?
    97. 97. Thank You
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