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Gsc shrm 2013 sela & belliveau v2

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  • Paul
  • Paul
  • Obviously, you can’t build a house, drive a bus, repair a car, or feed the cows, from remote.
  • Paul

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  • 1. 2013 Garden State Council SHRM Conference – October 27-29 – Atlantic City, NJ Driving Productivity of Dispersed Teams Mor Sela & Paul Belliveau 10/28/13, 1:30pm Tweet your questions: #SHRMtelework
  • 2. Introduction Mor Sela, Principal Consultant, Better Collaboration • Visual collaboration expert • 12+ years experience in unified communications & videoconferencing • MS, Information & Knowledge Strategy, Columbia University Paul Belliveau, SPHR, HRIP • • • Global Human Capital Management Advisor 35+ years experience in strategic HR/HCM and enabling solutions MBA, Human Resources focus, Rivier University Tweet your questions: #SHRMtelework
  • 3. About Better Collaboration Helping organizations maximize productivity and efficiency by taking full advantage of visual communication & collaboration tools www.BetterCollaboration.org Tweet your questions: #SHRMtelework
  • 4. Telework is Not just Work From Home By „Telework‟ we mean any remote work arrangement… – Different campus, building, floor, section – Remote co-working facility – On the road (hotel, airport, coffee shop,…) – And yes, also from home Tweet your questions: #SHRMtelework
  • 5. Many Job Aren‟t Suitable for Telework When work simply can’t be done remotely. Tweet your questions: #SHRMtelework
  • 6. Job Suitable for Telework When you spend most of the day on the computer, on the phone, and/or in meetings. Tweet your questions: #SHRMtelework
  • 7. State of Telework Tweet your questions: #SHRMtelework
  • 8. Organizations that Embrace Telework as a Strategy (sample list) Tweet your questions: #SHRMtelework
  • 9. Why Telework? #1: Better Talent Why limit your talent prospects to those living close to the office (or willing to relocate)? Tweet your questions: #SHRMtelework
  • 10. Why Telework? #2: At a Lower Cost Remote employees cost less. Some are even willing to accept telework as an alternative to higher salary. Tweet your questions: #SHRMtelework
  • 11. Why Telework? #2: Morale & Motivation When employees work from their preferred location, they are happier and more motivated. Tweet your questions: #SHRMtelework
  • 12. Why Telework? #3: Productivity Studies show an average increase in productivity of 13-20% Sources: The Telework Coalition Stanford Telework Productivity Study Tweet your questions: #SHRMtelework
  • 13. Why Telework? #4: Employee Retention Good employees who are tired of commuting don’t stay long. They look for jobs closer to home. Tweet your questions: #SHRMtelework
  • 14. Why Telework? #5: Reduced Absenteeism Employers can save up to 63% of absenteeism costs per teleworker. . Source: telcoa.org / American Management Association Tweet your questions: #SHRMtelework
  • 15. Why Telework? #6: Less Shutdowns More employees can work during snow days, public transit shutdown, school closure, storms, and other emergencies . Source: telcoa.org / American Management Association Tweet your questions: #SHRMtelework
  • 16. Why Telework? #7: Office Space Cost & Agility Will you need all this space in 3 years? What if you’ll need more? Tweet your questions: #SHRMtelework
  • 17. So, Why Not Telework? Perception #1: Remote workers are slackers. Sources: Office of Personnel Management – “Telework Management Survey” – www.opm.gov Management Research Review- “Is telework effective for organizations?” www. EmeraldInsight.com Tweet your questions: #SHRMtelework
  • 18. So, Why Not Telework? Perception #2: Remote employees can’t be supervised. Sources: Office of Personnel Management – “Telework Management Survey” – www.opm.gov Management Research Review- “Is telework effective for organizations?” www. EmeraldInsight.com Tweet your questions: #SHRMtelework
  • 19. So, Why Not Telework? Perception #3: Real collaboration requires all the team to be together at the office Sources: Office of Personnel Management – “Telework Management Survey” – www.opm.gov Management Research Review- “Is telework effective for organizations?” www. EmeraldInsight.com Tweet your questions: #SHRMtelework
  • 20. So, Why Not Telework? Perception #4: Serendipity is key. Best ideas are generated when workers bump to each other. Sources: Office of Personnel Management – “Telework Management Survey” – www.opm.gov Management Research Review- “Is telework effective for organizations?” www. EmeraldInsight.com Tweet your questions: #SHRMtelework
  • 21. The Value of Face to Face Interaction Face to face interaction is a critical ingredient for fostering relationship, conveying a message and making sure it adequacy received. Face to Face = Engagement Tweet your questions: #SHRMtelework
  • 22. While being physically next to each other is the ultimate engagement… Tweet your questions: #SHRMtelework
  • 23. Many times it isn‟t feasible or justifiable to have everyone at the same room Tweet your questions: #SHRMtelework
  • 24. Video Collaboration… allows you to benefit from face-to-face interaction and work more efficiently with remote co-workers, partners and customers… whether they're on a different floor or in a different part of the world. Tweet your questions: #SHRMtelework
  • 25. Look at it as a range of options, not an “either/or” Video conferencing can be the best solution when face-to-face engagement is important, but in-person isn’t feasible or justifiable. Phone Call Video Conference In-Person Engagement Tweet your questions: #SHRMtelework
  • 26. Consider Meeting ROI Cost (Including Time) In-Person Travel time & expenses Phone Call Cost per meeting is under $1 Video Conference Value Tweet your questions: #SHRMtelework
  • 27. The Value of an Open Space Fostering collaboration Tweet your questions: #SHRMtelework
  • 28. Introducing the „Virtual Open Space” Fostering collaboration without distraction Tweet your questions: #SHRMtelework
  • 29. Occasional Real Face to Face If possible, get the team in a physical place occasionally and really focus on team building activities. Tweet your questions: #SHRMtelework
  • 30. Video Collaboration Devices (End Points) Personal Device (Desktop, Laptop, Tablet, Smartphone) Low Cost High Cost Room System Tweet your questions: #SHRMtelework
  • 31. Video Collaboration Use Cases Personal Device (Desktop, Laptop, Tablet, Smartphone) Point to Point Group Meeting Room System Tweet your questions: #SHRMtelework Webinar/Training
  • 32. Solutions by Use Case & Cost Low Cost * Partial list P2P Call Group Meeting Webinar High Cost Tweet your questions: #SHRMtelework
  • 33. Technology Showcase - Sqwiggle http://www.bettercollaboration.org/sqwiggle-com-work-all-day-with-your-remote-team/ Tweet your questions: #SHRMtelework
  • 34. Technology Showcase - Sqwiggle http://www.bettercollaboration.org/sqwiggle-com-work-all-day-with-your-remote-team/ Tweet your questions: #SHRMtelework
  • 35. Technology Showcase - Sococo http://www.bettercollaboration.org/?s=sococo Tweet your questions: #SHRMtelework
  • 36. Technology Showcase - Sococo http://www.bettercollaboration.org/?s=sococo Tweet your questions: #SHRMtelework
  • 37. Adopting New technology Can Be a Pain Proper Adoption planning and execution will make the difference Tweet your questions: #SHRMtelework
  • 38. Adoption Plan Ingredients • Identify key team members and executives who will play an integral role in the process. • Develop a project plan and clear, measurable success metrics so the implementation stays on track. • Conduct on-site and virtual training sessions tailored to achieving your business goals. • Customize promotional materials including marketing collateral, internal advertisements, user guides and informational web sites. • Continually measure adoption, usage and ROI. • Provide reports with quantitative and qualitative metrics relevant to the stated objectives Tweet your questions: #SHRMtelework
  • 39. Management Commitment is Key Tweet your questions: #SHRMtelework
  • 40. Tweet your questions: #SHRMtelework
  • 41. Questions? www.BetterCollaboration.org Tweet your questions: #SHRMtelework