Business coaching


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Business coaching

  1. 1. 11 Business CoachingBusiness Coaching  Like a friend, it is best to have one beforeLike a friend, it is best to have one before you need need one.
  2. 2. 22 Business CoachingBusiness Coaching  Historical PerspectiveHistorical Perspective  What is it/What is it not?What is it/What is it not?  Why use it?Why use it?  Who is using it now?Who is using it now?  What are the keys to success?What are the keys to success?  How do I select a coach?How do I select a coach?  What does a coach cost?What does a coach cost?  Practical ExamplesPractical Examples  Your questionsYour questions
  3. 3. 33 Business CoachingBusiness Coaching Historical PerspectiveHistorical Perspective  First used in sports in 1831.First used in sports in 1831.  Business coaching started in 1930’s andBusiness coaching started in 1930’s and grew slowly into the 1960’s.grew slowly into the 1960’s.  Since the 1990’s business coaching hasSince the 1990’s business coaching has exploded.exploded.  Worldwide over 20,000 certified coachesWorldwide over 20,000 certified coaches exist.exist.  40,000 coaches generate $2.4B and40,000 coaches generate $2.4B and growing at 18% per year.growing at 18% per year.
  4. 4. 44 Business CoachingBusiness Coaching  Initially used for performance issues.Initially used for performance issues.  Today, top reasons in order of importance:Today, top reasons in order of importance:  Leadership DevelopmentLeadership Development  Transition (Into New Position or Organization)Transition (Into New Position or Organization)  High Potential Talent RetentionHigh Potential Talent Retention  Performance IssuesPerformance Issues  Career CoachingCareer Coaching  Intercultural Sensitivity (Foreign Transitions)Intercultural Sensitivity (Foreign Transitions)  Source:Source: Trends in Executive Development SurveyTrends in Executive Development Survey , 2004 Executive, 2004 Executive Development AssociatiesDevelopment Associaties ..
  5. 5. 55 Business CoachingBusiness Coaching What is it?What is it?  A one-on-one development of anA one-on-one development of an organization leader designed to:organization leader designed to:  Help you change your perspective.Help you change your perspective.  Exceed previous limitations.Exceed previous limitations.  Set and reach better more worthwhile goals.Set and reach better more worthwhile goals.  Produce results more easily and quickly.Produce results more easily and quickly.  Reinforce and sharpen desired skills so youReinforce and sharpen desired skills so you can be the best you can be.can be the best you can be.
  6. 6. 66 Business CoachingBusiness Coaching How is different from other services?How is different from other services?  ManagingManaging- Making sure people do what they- Making sure people do what they know how to do.know how to do.  TrainingTraining - Teaching people how to do- Teaching people how to do something they do not know how to do.something they do not know how to do.  MentoringMentoring – Showing people how people who– Showing people how people who are really good at doing something do it.are really good at doing something do it.  ConsultingConsulting – Showing people a solution to the– Showing people a solution to the problem.problem.  Sports CoachesSports Coaches – Showing people how to– Showing people how to beat others.beat others.
  7. 7. 77 Business CoachingBusiness Coaching The Art of CoachingThe Art of Coaching  Painting vs. SculpturePainting vs. Sculpture  Painters start with a blank slate and addPainters start with a blank slate and add ingredients to add value and create aingredients to add value and create a product.product.  Sculptures start with a complete productSculptures start with a complete product and bring out the best of what is alreadyand bring out the best of what is already there.there.  Consultants paint and Coaches sculpt.Consultants paint and Coaches sculpt.
  8. 8. 88 Business CoachingBusiness Coaching Who Uses Them?Who Uses Them?  70% of Fortune 50070% of Fortune 500  Hospitals and Non-Profits – UAB MedicalHospitals and Non-Profits – UAB Medical System assigns one to every new DepartmentSystem assigns one to every new Department Head, Administrative and Executive officer.Head, Administrative and Executive officer.  Fast growing organizationsFast growing organizations  Competitive industries seeking to retain talentCompetitive industries seeking to retain talent  2009 Sherpa Executive Coaching survey found2009 Sherpa Executive Coaching survey found 91% of organizations using coaches rated91% of organizations using coaches rated benefits asbenefits as somewhat high to very high.somewhat high to very high.  92% of those coaches would hire one again!92% of those coaches would hire one again!
  9. 9. 99 Business CoachingBusiness Coaching Basic ApproachBasic Approach  Client determines the agenda, coachClient determines the agenda, coach determines the approach.determines the approach.  Primarily focused on intrapersonal goalsPrimarily focused on intrapersonal goals within the context of the organization vs.within the context of the organization vs. total personal goals of life personal goals of life coaching.  Coach uses trained skills of reflectiveCoach uses trained skills of reflective listening, Socratic questioning, and goallistening, Socratic questioning, and goal setting to guide progress.setting to guide progress.
  10. 10. 1010 Business CoachingBusiness Coaching Tool kitTool kit  Personality AssessmentsPersonality Assessments  DISCDISC  MBTIMBTI  TK ConflictTK Conflict  FIRO B LeadershipFIRO B Leadership  Planning ModelsPlanning Models  GROWGROW
  11. 11. 1111 Business CoachingBusiness Coaching  ConfidentialityConfidentiality  Increased focusIncreased focus  Third party accountabilityThird party accountability  Win/win mindsetWin/win mindset
  12. 12. 1212 Business CoachingBusiness Coaching  Normal engagements are 3-6 monthsNormal engagements are 3-6 months initially; trend toward 12 months.initially; trend toward 12 months.  In person-2/3; telephone/online-1/3.In person-2/3; telephone/online-1/3.  Most coaches allow termination based onMost coaches allow termination based on unsatisfactory results.unsatisfactory results.  Usual sessions are 3-5 hours per month.Usual sessions are 3-5 hours per month.  Biweekly and monthly = 75%.Biweekly and monthly = 75%.  Rates run from $750 to $3,000 per month.Rates run from $750 to $3,000 per month.
  13. 13. 1313 Business CoachingBusiness Coaching  Experience – Business and CounselingExperience – Business and Counseling  CertificationCertification  International Coach FederationInternational Coach Federation  Worldwide Association of Business CoachesWorldwide Association of Business Coaches  International Coaching CouncilInternational Coaching Council  Christian Coaches NetworkChristian Coaches Network  ReferencesReferences  Interpersonal Comfort LevelInterpersonal Comfort Level
  14. 14. 1414 Business CoachingBusiness Coaching  Small business owner seeking toSmall business owner seeking to transition from day to day operations totransition from day to day operations to retirement.retirement.  New president seeking to build aNew president seeking to build a management team.  New C level executive trying to fit in newNew C level executive trying to fit in new organization.organization.  CFO transitioning into CEO role.CFO transitioning into CEO role.
  15. 15. 1515 Business CoachingBusiness Coaching  Your questionsYour questions