Progress Over Perfection: Launching & Leading A Social Media Practice

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Adrian Parker, Social, Mobile, & Emerging Media, Intuit. …

Adrian Parker, Social, Mobile, & Emerging Media, Intuit.

Social media has quickly evolved from a thermometer to a thermostat. No longer is it simply a marketing tactic that reacts to consumer and business stimuli, it now sets the pace for how brands connect with consumers. While content, community and technology remain vital, social business leaders must now manage these critical components while also looking at the bigger, sometimes blurry, picture.

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  • 1. #ElevateSocial @adriandparker
  • 2. The Good The Bad The Awesome#ElevateSocial @adriandparker
  • 3. June 7, 2010 #ElevateSocialSteve Jobs announced the Apple @adriandparker iPhone 4 at WWCD
  • 4. June 24, 2010 June 7, 2010 #ElevateSocialSuccessful launched required Social Media to accelerate @adriandparker
  • 5. #ElevateSocial @adriandparker
  • 6. 1. From Community Manager to Coach When you give your team permission to fail you also give them tools to succeed #BDI1 #ElevateSocial @adriandparkerImage: http://www.montrealgazette.com/6075842.bin @adriandparker
  • 7. 2. From Evangelist to Educator Social usage stats are useless without business context. #BDI1 #ElevateSocial @adriandparkerImage: http://keeparthappening.org/grantees/details/st._louis_symphony/ @adriandparker
  • 8. 3. From Advocacy to Alignment Leadership is plural. Vision is singular. #BDI1 #ElevateSocial @adriandparkerImage: http://www.lsb.com/images/2010/06/scott-cook-intuit.jpg @adriandparker
  • 9. 4. From Test & Learn to Prove & Do Every social program has a ROI (Return On Impact). Find yours and measure it. #BDI1 #ElevateSocial @adriandparkerImage: http://bama.ua.edu/~istancu/images/lsnd_tank.gif @adriandparker
  • 10. 5. From Brand Program to Business Practice True social rock stars build stages where everyone has rock star results. #BDI1 #ElevateSocial @adriandparkerImage: http://cdn.theatlantic.com/static/infocus/occupy093011/o01_58590925.jpg @adriandparker
  • 11. 6. From Mobile as 3rd Screen to 1st Screen #Confession Smartphone penetration is increasing faster than the IQ of most marketers. #BDI1 #ElevateSocial @adriandparkerImage: http://shanghaiist.com/2011/07/31/subway_supermarket_shopping_comes_t.php @adriandparker
  • 12. 7. From Policy to Protection Keep your enemies close and your lawyer on speed dial. #BDI1 #ElevateSocialImage: http://odmgrp.com/2011/12/07/online-content-laws-are-heating-up-what- @adriandparkerdoes-that-mean-to-you-and-me/ @adriandparker
  • 13. Remember 1. Give teams permission to fail 2. Usage stats are useless without context 3. Leadership is plural. Vision is singular 4. Measure Return On Impact (ROI) 5. Rock stars build stages for everyone 6. Mobile 1st 7. Keep your enemies close Progress over perfection #ElevateSocial @adriandparkerImage: http://www.flickr.com/photos/achintyas_eye_view/6326677878/sizes/l/in/photostream/
  • 14. Thank You @adriandparker adriandparker.com linkedin.com/in/adriandparker facebook.com/adriandparker.com#ElevateSocial @adriandparker