Meaning and types of communication, and channel of communication used in banks.
Communication is the exchange of ideas, opinions and information through written or spoken words, symbols or actions.
Business Communication is any communication used to promote a product, service, or organization – with the objective of making sale.
Communication is the lifeblood of an organization. It is needed for:
• Exchanging information
• Exchanging options
• Making plans and proposals
• Reaching agreement
• Executing decisions
• Sending and fulfilling orders
• Conducting sales
When communication stops, organized activity ceases to exist.