The scenarios developed so far are combinations of different solution s (the different ideas that populate your scenario) that now need to become potentially real, with the effort of the designers and the bodega’s community.
The final phase of our work will be further developing one solution and testing it into the real context, by making a prototype of it.
A solution is not a single product : it is a mix of design artifacts (products, services, spaces and communication) aiming to solve a problem.
Assignment 4 | Developing & Prototyping Process
SELECT ONE solution out of your scenario (peer review 4/14).
DESCRIBE THE SOLUTION: How does the solution work and what results are expected?
LIST OF DESIGN ARTIFACTS : the material evidences involved in the solution
LIST OF STAKEHOLDERS : Who is involved? Who does what?
STORY-BOARD: Step-by-step interaction of the solution. What’s happening? With whom? When? Where?
PROTOTYPE IT : Create a simulation, in the real context, of the solution
DISCUSS the solution with the community documenting it, pinpointing what went well or wrong, and why.
Assignment 4 | Developing & Prototyping Outcomes and Deliverables
Part 1: documentation of the activity of implementation and testing of the solution.
Part 2 : documentation of the whole design experience . A presentation summarizing all the tools and methods used in the different assignments. This last part will be presented to invited guests during our last day of class (5/12).
PART 2 - PRESENTATION OF METHODS AND TOOLS USED THROUGHOUT THE COURSE :
The “backstage” of your work from the observation phase to the prototyping phase . It is a summary of the process you have followed until now, and must be presented as briefly as possible, including the results of each phase.
The presentation should: organize the work by phases (1. observing/understanding; 2.co-creating and 3. developing/prototyping) presenting methods and tools used in every phase, documenting the in-field and the outcomes of every phase
It should be self explanatory (ppt, video, etc) and 5 minutes long.
The storyboard shows the performance of a service along an horizontal time line .
It is the translation of an event, which takes place in space and time, into a sequence of static images and explanatory captions , that represent the significant interactions between the user(s) and the provider(s) of a product-service.
In a limited sequence of pictures it visualises:
the salient service situations
the advantages that result
The user gets the smart-card card and personalizes his food requirements and preferences He checks, at the vending machine, the availability of food which meets his choices. He takes the food and heat it, if needed, in the microwave ovens. He enjoys the meal in the restaurant area. He helps in tidying up the space after the lunch.
07/10/2007 Infomobility and reserved parking lots Smart card rent in licensed shop Intermodality in interchange nodes Agreed city services use Green shared means stocked on the city area Transport service payment
A way of shaping and testing out the kinds of interactions and experiences that might take place in a new service, helping to decide how that new service should happen.
To stage an experience prototype:
the conditions for an intended experience are set up as closely as required to gain answers with as few materials as possible: touchpoints are mocked up so that the service feels real enough to get a response from people.
members of the client+users team play the new roles imagined .
members of the design team simulate the new service , by dramatizing it and helping users to understand what role the service plays in their lives, what works to achieve the goal, how it could be implemented, what affects how people experience it.
A way used to gather requirements and opinion about a scenario proposition. It was established in the 1970s by Augusto Boal.
It is an applied form of interactive theatre used to tell a story that exemplifies a scenario.
It helps to establish a ‘common ground’ between audience participants and actors in the facilitation of new ideas.
“ A group of actors conventionally ‘act out’ an example of an issue in one or more short scenes . A discussion with the audience is then conducted through the use of a skilled facilitator, who assists in generating debate and encouraging group participation. During the performance , the actor, or the facilitator, may stop a scene to elicit information or ask for assistance from the audience .” (Rice, Newell, Morgan, 2009)
Dramatizations can focus on single process aspects , or on main procedures . In order to create realistic conditions, most enabling physical solutions should be available, or should be emulated using paper prototyping techniques .
University of Southern Denmark: about a Soft Drink solution:
Mount Royal University, Calgary Alberta Canada: Forum theatre for social change: