• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Preparis Webinar - Preparing for Workplace Violence
 

Preparis Webinar - Preparing for Workplace Violence

on

  • 594 views

What would happen if a gunman entered your office? Do you have an organized plan in place to respond to an active shooter? Would your business be able to recover? Companies of all sizes must ...

What would happen if a gunman entered your office? Do you have an organized plan in place to respond to an active shooter? Would your business be able to recover? Companies of all sizes must understand the imminent threats to their organization and have emergency preparedness plans to protect their employees.

This Preparis webinar discusses the essentials for mitigating the threat of workplace violence with trained Homeland Security expert Bill Hildebrand, a former Atlanta Police Department law enforcement professional who served 21 years protecting the metro area. Hildebrand trained in critical infrastructure with the U.S. Department of Homeland Security and the U.S. Department of Justice...and he’s ready to share his knowledge with your team.

This webinar on best practices includes:
- Classifications of workplace violence
- Insights to help businesses manage the threat of an active shooter
- Examples of emergency preparedness in action
- How planning and preparation can help protect your employees & brand

Statistics

Views

Total Views
594
Views on SlideShare
594
Embed Views
0

Actions

Likes
0
Downloads
5
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Emergency Preparedness to the glue that binds your Business Continuity and Disaster Recovery efforts together to ensure that your property can put them to action in the event of an emergency. While disaster recovery and business continuity planning is essential, having a strong Emergency Preparedness program is also an essential program that provides a place to ensure access to plans, emergency messaging platform for your crisis team to communicate during a crisis, training and certification to verify readiness and all of this accessible anywhere. Anytime. Through mobile access.Question – what do you have today?Emergency Messaging…being prepared means those that send the message are trained and those that receive the message are educated to know what to doBusiness Continuity…being prepared means being able to reduce the time to activate your continuity plans by having the plans ready and accessibleDisaster Recovery…being prepared means you know what threats are most likely going to stop you from operating so that you can anticipate recoveryDisaster RecoveryDataHardware/software -data recover and IT systems. Operations BC PlansBIA - risk & impact to operations.Human Capital Trained Crisis teamCommunications to employeeAccess to people and plans
  • Emergency Preparedness to the glue that binds your Business Continuity and Disaster Recovery efforts together to ensure that your property can put them to action in the event of an emergency. While disaster recovery and business continuity planning is essential, having a strong Emergency Preparedness program is also an essential program that provides a place to ensure access to plans, emergency messaging platform for your crisis team to communicate during a crisis, training and certification to verify readiness and all of this accessible anywhere. Anytime. Through mobile access.Question – what do you have today?Emergency Messaging…being prepared means those that send the message are trained and those that receive the message are educated to know what to doBusiness Continuity…being prepared means being able to reduce the time to activate your continuity plans by having the plans ready and accessibleDisaster Recovery…being prepared means you know what threats are most likely going to stop you from operating so that you can anticipate recoveryDisaster RecoveryDataHardware/software -data recover and IT systems. Operations BC PlansBIA - risk & impact to operations.Human Capital Trained Crisis teamCommunications to employeeAccess to people and plans
  • To address these common challenges, we’ve bundled some key resources on a single web based platform, where your Crisis Team, Executives, HR, IT and employees can very easily access from any computer, tablet or smartphone!The key resources are Emergency Notification, Document Management and Crisis Team Training. By having all of these key resources in one location, you are able to handle a crisis more efficiently.
  • Customizable with your company logoMobile enabledTouch screenPersonlized site
  • Can you share with me how you communicate with your employees?How many employees do you have?Are they all at one location?Who is responsible for sending out your communication?As for our Emergency Notification, we have a 2-way messaging system, in which you can alert your employees quickly via text, voice or email.You an communicate with your entire organization or by identified role (i.e security, IT, DR team, etc.) Our incident management tool captures & update employee status. Meaning your employees can respond back to your text, voicemail or email noting if they are ok or not. You can Establish conference calls to discuss next steps with key team members in just a few clicks, without bridge a number or access codes.Milestone Question: Does this sound like the type of notification system that would benefit your organization?
  • Another piece of our portal is document management, which is cloud-based document hosting. Companies are able to store, update and share critical documents in one centralized repository. Documents such as your employee lists, Business Continuity plans, Emergency Plans, floor plans, etc. For example, one of our law firm clients uploaded all their active client cases, and when Hurricane Sandy hit, they still had access to their client files and were able to continue working through the recovery period.A lot companies have their plans in binders on a shelf and are not necessarily actionable.By having your plans stored in one location, your Crisis Teams, Executives, HR, IT, all of your stakeholders can easily access. How do you store and share documents? Regardless of where you are in your “Planning”, our services group can access your risk, document recovery requirements and strategies, or even test your organizational readiness with 20+ tabletop drills.Milestone Questions: When was the last time you review or updated you plans?When was the last time you tested your plans?
  • Organized by Role & Location
  • The last piece of our portal is training. Crisis teams have accessonline training that helps determine roles and responsibilities.They have access to threats specific training and numerous table top drills.There are also various checklists for nearly 100 identified threats. Some examples are Active Shooter, Earthquakes, Tornados, Anthrax and more.Milestone Questions: Do you a have crisis team or incident team in place? How do you go about training your team today? How often do conduct training drills, besides fire?

Preparis Webinar - Preparing for Workplace Violence Preparis Webinar - Preparing for Workplace Violence Presentation Transcript

  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Preparing for Workplace Violence What to do in the event of an Active Shooter Presented by Randall Tolbert President & CFO Preparis
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Welcome Randall Tolbert President & CFO, Preparis
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved PREPARE.PROTECT.PROSPER. Copyright 2013 Preparis, Inc. All Rights Reserved Preparis is the leading provider of life safety programs for buildings
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved PREPARE.PROTECT.PROSPER. Copyright 2013 Preparis, Inc. All Rights Reserved Current CRE Clients
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Customers in 200 Cities Worldwide
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Use the Question Tool in Your Webinar Dashboard Submit questions on Twitter @preparis Have a Question for us? Q& A at end of presentation Slides will be emailed following webinar
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Preparing for Workplace Violence What to do in the event of an Active Shooter Workplace Violence • Classifications & Statistics • Business Risk of Liability • Prevention Active Shooter • Definition & Statistics • Preparation & Response • Post-incident Considerations
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved The National Institute for Occupational Safety & Health (NIOSH) defines Workplace Violence as: • Any physical assault, threatening behavior, or verbal abuse that occurs in a work setting. • This includes psychological trauma due to threats. What is Workplace Violence ? o Bullying o Obscene phone calls o Intimidating presence o Harassment
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Workplace Violence Classifications Type I - Criminal • Aggressor has no relationship to the business or its employees • 85% of workplace homicides fall into this category Type II - Customer or Client • Aggressor has a relationship with the business • Accounts for 3% of workplace homicides
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Type III - Worker on Worker • Aggressor is a current or former employee • Accounts for 7% of workplace homicides Type IV - Personal Relationship • Aggressor has no relationship to the business, but does have a relationship with the intended victim • Accounts for 5% of workplace homicides Workplace Violence Classifications
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Workplace Violence Statistics Society for Human Resource Management (SHRM) 2012 study showed 36% of industrial organizations reported having instances of workplace violence in the past year. Occupational Safety & Health Administration (OSHA) reports 2 million workers are victims of workplace violence each year. Liberty Mutual Research institute 2011 study states workplace violence was the 10th leading cause of non-fatal occupational injuries annually at a cost of $590 million.
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Property Manager’s responsibility for building security • Sued for not communicating with tenants during a crisis • 3rd party negligent claims for not having policies or training • Criminal charges Risk of Liability
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Have a crisis action plan in place • Conduct training on the crisis action plan and threat awareness training for personnel • Limit public access to facilities and implement visitor accountability Workplace Violence Prevention
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Workplace Violence Prevention (continued) • Open lines of communication between tenants and property management concerning threats • Conduct response and mitigation training • Exercise the crisis action plan and update accordingly
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Active Shooter “An active shooter is an individual actively engaged in killing (or attempting to kill) people in a confined or populated area using firearms.”
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Active Shooter Statistics NYPD study in 2012 showed active shooter incidents occurred at 5 types of locations: open commercial areas, office buildings, schools, factories, and warehouses Roughly half took place at commercial facilities 38% of victims had a professional relationship to the attacker (Type II or III NIOSH classification) 6% of victims had a FAMILIAL relationship to the attacker (Type IV)
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Develop and implement a Crisis Action Plan which addresses active shooter scenarios o Use Preparis Active Shooter checklist o Download Active Shooter tabletop drill and walk-through with property management team • Conduct training on the plan and threat awareness training for personnel Prepare for an Active Shooter
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Exercise the Emergency Action Plan with a progressive plan • Update EAP based on exercise feedback and changing threat environments • Invite Law Enforcement and Fire Rescue responders to your facility and have input into your emergency preparedness Prepare for an Active Shooter
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Response to an Active Shooter 1. EVACUATE 2. HIDE OUT 3. TAKE ACTION
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Have an escape route and plan on where to go • Leave your belongings behind • Keep your hands visible Evacuate
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Shelter-in-place in an area out of the shooter’s view • Block entry to your hiding place and lock the door • Silence communications devices Hide Out
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Call 911 when it is safe to do so giving the... o Location physical description of the shooter(s) o Number and type of weapons being used o Number of potential victims at your location • As a last resort and only if your life is in danger, attempt to incapacitate the shooter • Act with physical aggression and throw items at the active shooter Otherwise, wait for the authorities, as the Active Shooter will engage in either "flight or fight." Take Action
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Officers will usually be in teams • May be in uniform or tactical gear • Will be armed with rifles or shotguns • First responders won't help victims until threat is neutralized When Law Enforcement Arrives
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Remain calm • Follow directions • Keep hands visible • Avoid sudden movements • Avoid pointing, screaming, yelling • Expect to be detained When Law Enforcement Arrives
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Have a pre-determined building representative liaison to law enforcement and fire rescue to provide information about building layout, occupants, emergency plans • Property Managers should only respond to media based on building ownership/company requirements • Unless told by your company, you do not have to talk to the media. Defer to the designated media crisis manager Company Response
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Provide shelter for occupants detained for investigation • Comfort tenants, help with notifying family members • Provide assistance with traumatic stress counseling Company Response (continued)
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved • Continue to assist law enforcement with the investigation • Continue assistance with traumatic stress counseling • Review Crisis Action Plan and modify, if necessary • Update and continue training on threat awareness and the Emergency Action Plan. HERE’S HOW PREPARIS CAN HELP! Post Incident Considerations
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Emergency Preparedness Manage Plans Emergency Messaging Expert Training &Content Mobile Access Business Continuity Operation Plan Technology Plan Disaster Recovery Systems Recovery Property Recovery Operation Recovery Preparis: One Solution
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Our Best-in-Class Preparis Portal Emergency messaging, training, checklists, document sharing, and more!
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Tenants update their own profiles and choose to opt in to emergency messaging by adding contact information Organize with Tenant-Updated Contact Lists Share key emergency plans & critical files to keep the business going
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Online Training & Certification Procedures and checklists for 150 identified threats. Instant information on current threats & what’s making the news.
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Award-winning Training & Certification Program • Active Shooter • Anthrax • Blackout • Bomb Threat • Explosions • Fire Evacuation • Hurricane • Tornado • Winter Storm • Workplace Violence
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Easy-to-use wizards get messages from your iPad to tenants in seconds. Choose recipients based on user role, building, or floor Simple directions for how to send specific or pre-recorded text, email, and voice messages. User-friendly Notification
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Access to Critical Documents  Emergency Plans at your fingertips  Life Safety plans  Floor plans  Tenant lists  Disaster Recovery plans
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Randall Tolbert (404) 662-2954 rtolbert@preparis.com For more information, visit: www.preparis.com
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Aligning Your BC & EP Programs Through Technology • Online collaboration resource with group- based functionality for all of your necessary teams – crisis, exec, HR, IT, etc. • Train your managers and teams across multiple offices to respond to crisis events with expert advice and content on hundreds of threats.
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Intuitive Design for Ease of Use
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Emergency Notification & Incident Management • Alert your employees rapidly our two-way emergency notification system featuring voice, text & email message delivery. • Communicate with your entire organization or by identified role (security, IT, DR team, etc.) • Use our incident management tool to filter and update employee statuses and document
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Easy-to-use wizards get messages from your iPad to your teams and employees in seconds. Choose recipients based on user role, team, or location Simple directions for how to send specific or pre-recorded text, email, and voice messages. User-friendly Notification
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Cloud-Based Document Sharing • Allows you to keep your company BC & EP plans at your fingertips wherever or whenever you need them. • Easily upload, manage and share emergency response, disaster recovery and business continuity plans, plus any other
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Alignment & Resources for Your Teams Organize your users & employees by role or department as dictated by your structure Upload, store and access critical documents (business continuity plans, IT plans, floor plans, etc.) for safe, reliable access for your teams throughout a crisis event
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Online Crisis Training • Teaches roles, responsibilities, and vital emergency response protocols that can be applied to any crisis event. • Includes procedures and checklists for nearly 100 identified threats to businesses, from natural disasters to workplace violence. • Supplies instant information on current threats & what’s making
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Knowledge Center Contextual content structure for ease of preparation Knowledge Center includes: • Threat-specific content • Checklists for preparation • Tabletop / Scenario Training Courses • Online Course Training & Certifications
  • Copyright 2012 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights ReservedCopyright 2013 Preparis, Inc. All Rights Reserved Crisis Team Exercise Example