1
Process Sustainability
Paths to Success
Scott J. Falkowitz, OHST, CHST
Process Improvement Leader
Agenda
• Defining What Sustainability Really Means
• Achieving Sustainability
• Implementation Path
• 7 Keys to Sustainabl...
Sustainability
Defined – The capacity to endure
3
Environmental
Responsibility
Financial
Responsibility
Quality of Life
Sustainability
• How does it apply to safety?
– People
– Process
– Culture
• How can we use SafetyNet to build
sustainabil...
5
Sustainability
Time
Process
Performance
Loss
Traditional Results:Desired Results:
Achieving Sustainability
6
Supervisors
CEO
CFO
VP & SVP
Shareholders
President
Front Line Team
What are the challenges?
Wh...
Implementation Path
7
• VSP
– Vision
• Clarify the direction of change, communicate and
motivate the team to coordinate action
• What is your lo...
7 Keys to Sustainable Success
• Effective Goal Planning
– Quantitative & Qualitative
• Inspections per week
• Open issues ...
7 Keys to Sustainable Success
• Support Continuous Improvement
13
3
1. Determine your vision and formulate a clear plan to...
7 Keys to Sustainable Success
• Training is Key
– Have the correct people in attendance
– Don’t schedule training after a ...
7 Keys to Sustainable Success
• Communication
– Data Use Plan
• Part of your VSP
• Organized framework to determine how we...
7 Keys to Sustainable Success
• Understand Risk
– Measured By
• Frequency
• Probability
• Severity
16
6
7 Keys to Sustainable Success
• Active Engagement
– Leadership
• Put people before profits
• Approachable demeanor
• Credi...
18
Summary
• Identify your progression on the path
• Develop or review your value proposition
• Review the 7 Keys
– VSP
– Eff...
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Building Sustainable Safety Processes with SafetyNet

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No matter what business you're in, success is largely dependent on sustainable processes. This certainly holds true for keeping workers safe. Learn how to sustain your safety program and prevent workplace accidents with SafetyNet from Predictive Solutions.

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  • This slide references Safety improvement
  • Actively Caring – Scott Gellar Term
    What critical business processes does this influence?
    Return on Investment?
    Quality of Participation
    Frequently Evaluate.. Think VSP here & Data Use Plan
    Communicate the Success
  • Our process is designed with long term sustainability in mind. Aside from the incidentals, look at the big ticket items (1) Planning, (2) Observer Training, (3) reports Training, (4) EOY Forward Planning, (5) Client Contacts and explain how this moves people through the three primary phases.
  • Goals – Not focusing on all safe, unsafes with comments, open issue resolution, diversity in the categories, quantity by user type
  • Best Practices – Learning the counting rules, 4 safety truths, focused vs wide band inspection, categories/tasks/groups of people
    Blended – review of what you learned previous and addition of a few new things
  • Plan – What do you want to Achieve?
    Do -
  • Strategy – Observations – Who/When
    Communication – Data Use Plan
    Benchmarking – Use the indexing to determine what’s normal
    Vision – Stay away from recordable rates. Focus on tangible improvement that can be supported with data.
    Strategy – Focus Teams/Benchmarking/Communication/Guidelines
    Plan – Specific components of the data use plan, key trainings, efforts to solicit feedback, following BP’s in the field guide, auditing, documentation
  • Observation Strength - (Cat * Prescribed Value)/Total Obs
    Categories assigned a numerical value from 1-5
    Color Code
  • Building Sustainable Safety Processes with SafetyNet

    1. 1. 1 Process Sustainability Paths to Success Scott J. Falkowitz, OHST, CHST Process Improvement Leader
    2. 2. Agenda • Defining What Sustainability Really Means • Achieving Sustainability • Implementation Path • 7 Keys to Sustainable Success • Barriers/Overcoming Challenges 2
    3. 3. Sustainability Defined – The capacity to endure 3 Environmental Responsibility Financial Responsibility Quality of Life
    4. 4. Sustainability • How does it apply to safety? – People – Process – Culture • How can we use SafetyNet to build sustainability? 4
    5. 5. 5 Sustainability Time Process Performance Loss Traditional Results:Desired Results:
    6. 6. Achieving Sustainability 6 Supervisors CEO CFO VP & SVP Shareholders President Front Line Team What are the challenges? What if we don’t act? What are the benefits? What tools within SafetyNet can we use to help? Participation Sev/Freq Reduction Communication Actively Caring Empowerment Morale Issue Resolution All levels Involved
    7. 7. Implementation Path 7
    8. 8. • VSP – Vision • Clarify the direction of change, communicate and motivate the team to coordinate action • What is your long term safety goal for the program? – Strategy • Logical, forward thinking strides that will be taken to achieve the vision – Plan • Individual, specific components of the strategy, designed to meet your needs as an organization 7 Keys to Sustainable Success 11 1
    9. 9. 7 Keys to Sustainable Success • Effective Goal Planning – Quantitative & Qualitative • Inspections per week • Open issues resolved within 48 hours • % of Unsafe Observations with Comments • % of 100% Safe (all safe) Inspections • Categorical Diversity - % of categories observed compared to all • Observation Strength – Evaluate the goals consistently 12 2
    10. 10. 7 Keys to Sustainable Success • Support Continuous Improvement 13 3 1. Determine your vision and formulate a clear plan to meet your goals 2. Execute your plan and evaluate progress using data collected through SafetyNet 3. Evaluate the data collected to determine areas for improvement 4. Recognize positive achievement, offer corrective feedback. Make changes to the process, people and environment as necessary.
    11. 11. 7 Keys to Sustainable Success • Training is Key – Have the correct people in attendance – Don’t schedule training after a shift – Key representatives should be spread across classes – Ask questions – Retrain where a skill deficiency has been identified 14 4 • PDSA • 4 Safety Truths • VSP • Set Expectations • Inputting Safes • Comments Matter • Give Feedback • Inspection Methodology • Severity Key Concepts
    12. 12. 7 Keys to Sustainable Success • Communication – Data Use Plan • Part of your VSP • Organized framework to determine how we communicate the observation data we collect • Primary Components – Type of Report – Frequency – Target Contacts – Method of Communication – Anticipated Report Value – Report Efficacy • Recipients and frequency are strategic! • Caution! Push Reports • Use the data in the reports to shape future decisions • Promote a virtuous cycle, not venomous cycle • Accountability • Summary/Observer Summary/Detail/Project/Comparison15 5
    13. 13. 7 Keys to Sustainable Success • Understand Risk – Measured By • Frequency • Probability • Severity 16 6
    14. 14. 7 Keys to Sustainable Success • Active Engagement – Leadership • Put people before profits • Approachable demeanor • Credibility • “Actively” support safety initiatives • Follow the rules • Truly consider employee’s concerns – Front Line Engagement • Team involvement • Actively Caring (Geller) • Empowerment • Positivity towards success and improvement • Attention to detail • Belief that a difference can be made • Free flowing feedback 17 7
    15. 15. 18
    16. 16. Summary • Identify your progression on the path • Develop or review your value proposition • Review the 7 Keys – VSP – Effective Goal Planning – Support Continuous Improvement – Training – Communication – Understand Risk – Active Engagement • Know Your Barriers 19
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