People Technology Solutions ITC I.T. Consortium, Inc. A Service-Disabled Veteran-Owned Small Business
Delivering client-focused workforce solutions for your busy work environment. Specializing in project management consulting and services, managed I.T. services and human capital solutions.
Providing rapid recruiting matching the right people with the right employers for contract, temporary, temp-to-perm and permanent placement requirements for corporate or government applications locally or nationwide. ITC offers superior technical recruiting and staffing services filling your job requirements with the right people today.
ITC offers a complete menu of managed I.T. services employing the latest in I.T. management best practices and technologies.
Our service deliveries include:
Network and Telephony Infrastructure Design and Cabling
Network Administration and Helpdesk Support
Wi-Fi Services and Support
Information Assurance and Network Security
Custom Software Development and Programming
Knowledgebase Development – Database Development
Courseware Development and Training
Avaya/Nortel Telephony Equipment and Administration
Outsourced Helpdesk Solutions
Desktop Maintenance Services
Technology rollouts require specific expertise, people and process to ensure success. ITC’s Project Management Team can ensure that the resources, risks, change and contingencies are managed properly and ensure that timelines and budgets are met.
Whether you are doing a single site deployment or many large scale deployments over numerous sites, ITC can provide you with the resources and experience to succeed. ITC’s Service Include:
Initial plan development, scheduling and on going project management
Site surveys and site preparation
Physical delivery acceptance of equipment
Unpacking, checking and testing of equipment
Centralized staging and configuration of equipment
Installing images, or, OS and applications
Installation of servers, desktop PCs and peripherals for network or classrooms
Connecting to and testing network
Running predetermined tests on hardware and software
Inventory and asset management
Software license tracking and renewal
POS Installations and support
Wi-Fi Installations and Support
Document Imaging and Control
Network Administration and Security
The ITC Network Administrator is responsible for the overall health of your network. We manage the network configuration and documentation, access control, network monitoring, threat assessments and security, backups and network maintenance.
Network Access Control
Folder and File Access
Routers, Switches and Firewalls Administration
Information Assurance, CISSP
Network Vulnerabilities, Penetration Testing
Clustering and Synchronization
Network Back Ups
Back Up Power
Uninterruptible Power Supplies and Conditioners
Security Cameras and Internal/External Security
Custom Software Development
ITC develops high impact software for companies ranging from startups to Fortune companies. We can provide an onsite or virtual development team, onshore or offshore to handle all levels of your software engineering or development project and budget.
Customary Project Management
Agile Project Management
Scrum Project Management
Full Life Cycle Software Development
Multiple Discipline Software and Database Development
Web Application Development
ITC project managers and software developers use proven development methodologies that emphasize short iterative cycles and efficient resource management to deliver projects on time and within budget.
Whatever your software development, web application, web design or database requirements are, ITC has the resources to meet your challenges and support your business needs. Our developers have years of experience with multiple development environments. No matter how complicated the challenge, ITC resources can develop and deliver a technically sound solution.
Courseware Development & Training
Our experienced instructional designers design effective solutions and have expertise in all areas of courseware development.
With this specialized knowledge, we create:
Simulation Based Learning
Video Based Learning
Scenario Based Learning
Story Based Learning
Our graphic designers and visual experts have expertise in multimedia design, visual conceptualization, visual design and communication:
2D, 3D Graphics and Animation
Audio and Visual Integration
We employ the latest tools and technology to aid interactive learning content development utilizing:
ITC provides network design for both existing premises and new construction. You can rely on ITC’s network design team to develop your networking and voice infrastructure and deliver the cleanest results.
BICSI Certified RCDD
Voice and Data Cabling
Cable Terminating and Testing
Cable Management for Patch Panels and Switches
Network Performance Report
Removal and Disposal of Abandoned Cabling
Wireless Network Installations
Mobil Transaction Devices Support
Cloud Wireless Support
IP Office - Simple, Powerful Communications for the SMB Marketplace
A phone system designed for small and medium businesses, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.
IP Office provides Unified Communications
Connects up to 32 Sites
Connects to Laptops, Mobil Phones, Office Phones, Home Phones
Centralized and/or Remote Administration
Built in Conferencing
Scalable, Sophisticated, Voice Mail
Eliminates Site to Site Calling Costs
Handles up to 40 simultaneous calls
Handles up to 250 Users
Call Center Customer Service Agent
Call Center Customer Service Supervisor / Reports
The most effective solution for any company is to have Help Desk and all dispatched services organized and controlled by a single organization.
ITC offers a comprehensive Technical Assistance Center (TAC) that will provide Help Desk support for your users utilizing remote control diagnostics and support.
If on-site services are required, we will immediately dispatch certified technical professionals to your location to perform necessary repairs.
ITC Help Desk Services provides several levels of support including:
Remote control server and desktop support
Computer hardware diagnosis
Remote software assistance
Remote SW and Driver installations of peripherals
Ticketing and tracking of calls
Software licensing control and management
Printer Copies tracking and management
Dispatching of on-site technical services
Helpdesk services to fit your needs 24/7/365
Some ITC Clients Milvets Systems Technology Advanced Systems Technology Atlantis Systems America Northrop Grumman Corp TSCII Social Security Administration U.S. Department of Forestry Florida Hospital Dollar Thrifty Auto Group The Harrington Group Bank of New York Florida Disability Determination City of South Daytona BellSouth City of Melbourne Volusia County Schools Broad & Cassel Law Group Heart of Florida Regional Hospital The Villages Regional Hospital
Location Business Office: 1802 North Alafaya Trail Orlando, FL 32826 407-992-6605 407-658-9502 fax www.itconsortium.net
ITC I.T. Consortium, Inc. Setting the standard for excellent customer service, in-house or outsourced, ITC delivers talented People, Technology and Solutions.