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Your digital advantage tim@praxent.com | @TimMarkHamilton
Hiring a Great
Developer
Your digital advantage
Tim Hamilton
Founder & CEO Praxent
• Web
• Mobile
• Desktop
• IoT
Background:
Originally from South Africa

Studied Economics & MIS at
UT Austin

Interviewed ~500 since 2009

Hired 50
Software products
& platforms for
aggressive growth.
Your digital advantage tim@praxent.com | @TimMarkHamilon
Why talk about hiring?
• 50% - 75% of hiring decisions are
mistakes according to Brad Smart and
Peter Drucker

• Only 14% of leaders are good at
making hiring decisions

• The wrong hire can cost upwards of
15X their annual salary
Your digital advantage tim@praxent.com | @TimMarkHamilon
“According to 4,000 studies [and over
15,000 data points] we’ve examined,
traditional interviewing is not predictive
of job performance.” 

– Geoff Smart & Randy Street
Traditional Interviewing Doesn’t Work
Your digital advantage tim@praxent.com | @TimMarkHamilon
SCORECARD (1-2+ hours)1
2
3
5
4
PHONE SCREENING INTERVIEW (30 min)
BIOGRAPHICAL INTERVIEW (1-2 hours)
FOCUSED INTERVIEW (1-2 hours)
REFERENCE CHECK INTERVIEW (10 min per)
Five Steps to Hiring A-Players
Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Scorecard
• Mission Statement

• 3-8 Outcomes (in order)

• Competencies

• Required Skills

• Strengths & Risks

Hire the specialist, not the
generalist.
Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
“Learning beats
knowing in the new
world of work.” 

– Liz Wiseman
Scorecard
• Cultural fit > skill fit

• Learning > knowing
Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Clients First
Always Deliver
Never Settle
Do It Together
Own the Outcome
Scorecard
Built around your culture: core
values and brand promise
Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Intellectual
• Intelligence

• Analysis Skills

• Judgment /
Decision Making

• Conceptual Ability

• Creativity

• Strategic Skills

• Pragmatism

• Risk Taking

• Leading Edge

• Education

• Experience
Personal
• Integrity

• Resourcefulness

• Organization /
Planning

• Excellence

• Independence

• Stress
Management

• Self-Awareness

• Adaptability

• First Impression

• Self Confidence
Interpersonal
• Likability

• Persuasion

• Assertiveness

• Communications –
Oral

• Communication –
Written

• Political Savvy

• Team Player

• Interpersonal
Awareness
Behavioral Competencies
Motivational
• Energy

• Passion

• Ambition

• Compatibility of
Needs

• Balance in Life

• Tenacity
Management
• Selecting A Players

• Training /
Development

• Goal Setting

• Empowerment

• Accountability

• Redeploying B/C
Players

• Team Building

• Diversity

• Running Meetings
Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Envision: What would a
resounding success look
like after 12 months?
Sample scorecard
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Phone
screening
interview
• Filter out non-fit
candidates

• 20 min for your
questions, 10 min for
theirs 

• 15-30-minutes total

• Trust your gut
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are your
career goals?
• Candidate goes first so you don’t
influence their response

• Look for authenticity, not a
regurgitation of content from your site

• Do their passions and energy align
with your company

• Are you looking for a manager or
individual contributor? What are they
looking for?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are you
really good at?
• Look for at least 5 to start but 

• Push for 8-12 so you can build a
complete picture of their aptitude 

• Technical strengths or personal
strengths?

• Get examples to put strengths into
context

• Look for strengths that match your
scorecard
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are you
not good at or
not interested
in?
• Push for real weaknesses

• Say “that sounds like a strength to
me” if you get cookie-cutter
responses

• Look for 5-8 weaknesses 

• How much self-awareness do you
need in the ideal candidate?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Who were your last five
bosses and how they
rate your performance?
• Threat of Reference Check (TORC) ask
“when” not “if”

• Ask for the spelling; this unlocks the truth

• Ask for details. “Why a 7?”

• 8’s, 9’s, 10’s positive, 

• 7’s neutral

• 6 and below are bad

• What about the current boss?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are your
salary expectations?
• Are we in the same ballpark?

• Remember: this step is all about
saving time by selecting the
candidates you’ll move to the next
step
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Do you have any
questions for me?
• Look out for me-centered questions
first.

• What would the ideal candidate ask
about the company? About the role?

• The questions they ask are as telling
as their answers.
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Kicking off the
phone screen
• 20 min for me, 10 min for you

• Permission to be candid?

• Don’t overshare before you ask the
first question
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Getting curious with
dig deeper questions
• What, How and Tell me more

• What did you do?

• How did you feel?

• What happened next?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Biographical
interview
• 1-2 hours long

• Face to face or video

• Uncover patterns of the
candidate’s career history

• 15 years worth

• Look for facts and stories
not hypotheses 

• Old habits die hard

• Curiosity > judgment
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What accomplishments
are you most proud of?
• Outcomes > activities or learnings

• Do they line up with what they were
hired to do?

• Alignment with your scorecard?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Real Example:
What accomplishments are you most proud of?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What were some
low points?
• Could their frustrations from
the past recur in the future?

• Do they externalize blame?

• Do they talk negatively about
others?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Who were the people
you worked with?
What was it like
working together?
• Do they talk negatively about others?

• What kind of leadership do they
thrive under?

• What kind of leadership do they
struggle under?

• Do they give credit or take credit?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What will you boss
tell me were your
strengths & areas
for improvement?
• Do the strengths map to your
outcomes and competencies?

• Are the weaknesses create
significant risks?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Why did you leave
that job?
Caution: if they are thinking of
leaving their current job because
of money (or other hygiene
factor) and they are an “A-
player” they will likely stay when
their current manager gives
them a counter-offer.
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Focused
interview
• Competency-
based questions

• Focused on the
scorecard

• Still focused on
the past
http://bit.ly/2a2eopd
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Scorecard:
Strengths
& Risks
Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Reference
checking
interview
• 10-minutes per
reference

• Listen for what they
are not saying
Your digital advantage tim@praxent.com | @TimMarkHamilon
Demo
Your digital advantage tim@praxent.com | @TimMarkHamilon
Q&A
• How to work with recruiters to source candidates?

• How to stay engaged with A-players in a hectic market like Austin?

• Thoughts on benefits and retention?
Your digital advantage tim@praxent.com | @TimMarkHamilon
Thank you!
Slides available at: http://bit.ly/2azSlHo

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How to Hire a Great Developer

  • 1. Your digital advantage tim@praxent.com | @TimMarkHamilton Hiring a Great Developer
  • 2. Your digital advantage Tim Hamilton Founder & CEO Praxent • Web • Mobile • Desktop • IoT Background: Originally from South Africa Studied Economics & MIS at UT Austin Interviewed ~500 since 2009 Hired 50 Software products & platforms for aggressive growth.
  • 3. Your digital advantage tim@praxent.com | @TimMarkHamilon Why talk about hiring? • 50% - 75% of hiring decisions are mistakes according to Brad Smart and Peter Drucker • Only 14% of leaders are good at making hiring decisions • The wrong hire can cost upwards of 15X their annual salary
  • 4. Your digital advantage tim@praxent.com | @TimMarkHamilon “According to 4,000 studies [and over 15,000 data points] we’ve examined, traditional interviewing is not predictive of job performance.” – Geoff Smart & Randy Street Traditional Interviewing Doesn’t Work
  • 5. Your digital advantage tim@praxent.com | @TimMarkHamilon SCORECARD (1-2+ hours)1 2 3 5 4 PHONE SCREENING INTERVIEW (30 min) BIOGRAPHICAL INTERVIEW (1-2 hours) FOCUSED INTERVIEW (1-2 hours) REFERENCE CHECK INTERVIEW (10 min per) Five Steps to Hiring A-Players
  • 6. Your digital advantage tim@praxent.com | @TimMarkHamilton Scorecard Phone Screen Bio Interview Focused Interview Reference Check Scorecard • Mission Statement • 3-8 Outcomes (in order) • Competencies • Required Skills • Strengths & Risks Hire the specialist, not the generalist.
  • 7. Your digital advantage tim@praxent.com | @TimMarkHamilton Scorecard Phone Screen Bio Interview Focused Interview Reference Check “Learning beats knowing in the new world of work.” – Liz Wiseman Scorecard • Cultural fit > skill fit • Learning > knowing
  • 8. Your digital advantage tim@praxent.com | @TimMarkHamilton Scorecard Phone Screen Bio Interview Focused Interview Reference Check Clients First Always Deliver Never Settle Do It Together Own the Outcome Scorecard Built around your culture: core values and brand promise
  • 9. Your digital advantage tim@praxent.com | @TimMarkHamilton Scorecard Phone Screen Bio Interview Focused Interview Reference Check Intellectual • Intelligence • Analysis Skills • Judgment / Decision Making • Conceptual Ability • Creativity • Strategic Skills • Pragmatism • Risk Taking • Leading Edge • Education • Experience Personal • Integrity • Resourcefulness • Organization / Planning • Excellence • Independence • Stress Management • Self-Awareness • Adaptability • First Impression • Self Confidence Interpersonal • Likability • Persuasion • Assertiveness • Communications – Oral • Communication – Written • Political Savvy • Team Player • Interpersonal Awareness Behavioral Competencies Motivational • Energy • Passion • Ambition • Compatibility of Needs • Balance in Life • Tenacity Management • Selecting A Players • Training / Development • Goal Setting • Empowerment • Accountability • Redeploying B/C Players • Team Building • Diversity • Running Meetings
  • 10. Your digital advantage tim@praxent.com | @TimMarkHamilton Scorecard Phone Screen Bio Interview Focused Interview Reference Check Envision: What would a resounding success look like after 12 months? Sample scorecard
  • 11. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Phone screening interview • Filter out non-fit candidates • 20 min for your questions, 10 min for theirs • 15-30-minutes total • Trust your gut
  • 12. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What are your career goals? • Candidate goes first so you don’t influence their response • Look for authenticity, not a regurgitation of content from your site • Do their passions and energy align with your company • Are you looking for a manager or individual contributor? What are they looking for?
  • 13. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What are you really good at? • Look for at least 5 to start but • Push for 8-12 so you can build a complete picture of their aptitude • Technical strengths or personal strengths? • Get examples to put strengths into context • Look for strengths that match your scorecard
  • 14. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What are you not good at or not interested in? • Push for real weaknesses • Say “that sounds like a strength to me” if you get cookie-cutter responses • Look for 5-8 weaknesses • How much self-awareness do you need in the ideal candidate?
  • 15. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Who were your last five bosses and how they rate your performance? • Threat of Reference Check (TORC) ask “when” not “if” • Ask for the spelling; this unlocks the truth • Ask for details. “Why a 7?” • 8’s, 9’s, 10’s positive, • 7’s neutral • 6 and below are bad • What about the current boss?
  • 16. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What are your salary expectations? • Are we in the same ballpark? • Remember: this step is all about saving time by selecting the candidates you’ll move to the next step
  • 17. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Do you have any questions for me? • Look out for me-centered questions first. • What would the ideal candidate ask about the company? About the role? • The questions they ask are as telling as their answers.
  • 18. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Kicking off the phone screen • 20 min for me, 10 min for you • Permission to be candid? • Don’t overshare before you ask the first question
  • 19. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Getting curious with dig deeper questions • What, How and Tell me more • What did you do? • How did you feel? • What happened next?
  • 20. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Biographical interview • 1-2 hours long • Face to face or video • Uncover patterns of the candidate’s career history • 15 years worth • Look for facts and stories not hypotheses • Old habits die hard • Curiosity > judgment
  • 21. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What accomplishments are you most proud of? • Outcomes > activities or learnings • Do they line up with what they were hired to do? • Alignment with your scorecard?
  • 22. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Real Example: What accomplishments are you most proud of?
  • 23. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What were some low points? • Could their frustrations from the past recur in the future? • Do they externalize blame? • Do they talk negatively about others?
  • 24. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Who were the people you worked with? What was it like working together? • Do they talk negatively about others? • What kind of leadership do they thrive under? • What kind of leadership do they struggle under? • Do they give credit or take credit?
  • 25. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check What will you boss tell me were your strengths & areas for improvement? • Do the strengths map to your outcomes and competencies? • Are the weaknesses create significant risks?
  • 26. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Why did you leave that job? Caution: if they are thinking of leaving their current job because of money (or other hygiene factor) and they are an “A- player” they will likely stay when their current manager gives them a counter-offer.
  • 27. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Focused interview • Competency- based questions • Focused on the scorecard • Still focused on the past http://bit.ly/2a2eopd
  • 28. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Scorecard: Strengths & Risks
  • 29. Your digital advantage tim@praxent.com | @TimMarkHamilon Scorecard Phone Screen Bio Interview Focused Interview Reference Check Reference checking interview • 10-minutes per reference • Listen for what they are not saying
  • 30. Your digital advantage tim@praxent.com | @TimMarkHamilon Demo
  • 31. Your digital advantage tim@praxent.com | @TimMarkHamilon Q&A • How to work with recruiters to source candidates? • How to stay engaged with A-players in a hectic market like Austin? • Thoughts on benefits and retention?
  • 32. Your digital advantage tim@praxent.com | @TimMarkHamilon Thank you! Slides available at: http://bit.ly/2azSlHo