“Upward Communication is the process of information flowing from the lower levels of a hierarchy to the upper levels” “This type of communication is becoming more and more popular in organizations as traditional forms of communication are becoming less popular”
“ The more traditional organization types such as a hierarchy, places people into separate ranks”
Subordinates work performance report. Activity reports like consumption of raw materials, production,distribution etc. Opinion, ideas and suggestions. Performance appraisal of subordinates. Clarification of orders. Criticisms
The upward communication is good to taking nurture back on policies and take corrective actions. Upward communication allows feedback to be recognized and ensures that there is a freedom of communication between the ranks coming from lower ranks to the top. It may increase motivation and make employees feel valued and respected whilst enabling managers to understand how employees are feeling. Furthermore if problems occur at they are more likely to be identified earlier by those working closely in the area that they occur.
With the upward communication there is an loss of information. Delay in information sending to the lower level management. It makes delay in taking in decision, because feedback of the subordinate is not present.