Ism resrch ppr

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Ism resrch ppr

  1. 1. KNOWLEDGE MANAGEMENT PRESENTED BY: PRIYANKA KHANNA SAKSHI NAGPAL
  2. 2. ABSTRACT STUDY • What is knowledge? • What are the different types of knowledge? • Where does knowledge reside? • What is knowledge management? • What is the purpose of knowledge management? • What is a knowledge culture? • Is knowledge management unique? • How is knowledge management different from other fields? • Why is knowledge management important? • What are the benefits of knowledge management? • How is knowledge management evolving in the market? • What are the key elements of a knowledge process? • What is included in knowledge management planning? • How do we create knowledge? • What are the components of a knowledge management strategy? • How is knowledge managed effectively? • How do you prevent knowledge loss in the business? • What is the future of knowledge management within the business environment?
  3. 3. KNOWLEDGE • Knowledge is a level higher than information • It is a mix of contextual structured and unstructured raw material that is transferred into valuable facts and figures as an assets • It can be:  renewed  grown  acted upon “It is not only personal, it is also an evolutionary mental process – we formulate and structure what we know”
  4. 4. TYPES OF KNOWLEDGE • Explicit knowledge: Knowledge which is expressed in words and numbers and shared in the form of; Data, scientific formulae, product specifications, Manuals, universal principles, etc This knowledge type can be readily transmitted across individuals formally and systematically. • Tacit knowledge: Knowledge which is something not easily visible and expressible
  5. 5. WHERE THE KNOWLEDGE RESIDES? • Structured Information • Unstructured Information • Expertise
  6. 6. KNOWLEDGE MANAGEMENT • It is a collaborative work environment in which all untapped and unconnected knowledge is systemically collected, structured, and distributed enterprise-wide to support effective decision making and improvement of competitive advantage
  7. 7. Components… • Generating new knowledge • Accessing valuable knowledge from external sources • Using accessible knowledge in decision-making • Embedding knowledge in processes, products and services • Representing knowledge in documents, databases, and software • Facilitating knowledge growth through culture and incentives • Transferring existing knowledge into other parts of the organization • Measuring the value of mission-critical knowledge assets.
  8. 8. purpose… • to deliver value to an organization • to harness knowledge resources and knowledge capabilities • to learn and adapt to its changing environment • Process: acquisition, creation, packaging, and application or reuse of knowledge.
  9. 9. IS KNOWLEDGE MANAGEMENT UNIQUE? BECAUSE IT COMPRISES OF Manage Insights Assumption Experience Present
  10. 10. Importance… Accelerated pace of change Growth in organization scope – geographic dispersion associated with globalization of markets Global integration Increase in networked organizations Growing knowledge-intensity of goods and services Revolution in enabling technology
  11. 11. components of a knowledge management strategy… Appoint a Chief Knowledge Officer – CKO Develop the Knowledge Management Strategy Strengthen management’s commitment Integrate Knowledge Management into core work processes Create a discipline Deploy technologies for enabling knowledge Establish methods for measuring the benefits of knowledge management
  12. 12. WHAT IS THE FUTURE OF KNOWLEDGE MANAGEMENT WITHIN THE BUSINESS ENVIRONMENT • It leads to long-term program strategic commitment • It involves a correct understanding • It helps in know- how in the business • It also helps in strategic resource planning {productivity} • It act as stability factor in an unstable and dynamic competitive environment • It also overcome obstacles and barriers • It builds the long term building of relationships • It leads to exchange of ideas and information

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