SupportBee's Echelon Pitch
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SupportBee's Echelon Pitch

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SupportBee's Echelon Pitch SupportBee's Echelon Pitch Presentation Transcript

  • Prateek Dayal Co-founder/CEOprateek@supportbee.com http://supportbee.com
  • A Simple & Snappy Help Desk Software that doesn’t kill your company’s Human Face
  • Targeted at SMEs that outgrow Gmail for theirCustomer Support needs but don’t want a complicated and bloated software
  • A Snappy Single Page Web App backed by a powerful and usable API
  • The API can be used to
  • The API can be used to• Route tickets based on customer info
  • The API can be used to• Route tickets based on customer info• Send notifications to Campfire/SMS etc
  • The API can be used to• Route tickets based on customer info• Send notifications to Campfire/SMS etc• Build custom analytics
  • Pricing based on volume of tickets and not number of logins
  • We really love SupportBee. Even supportagents that are not tech savvy at all are finding it easy to use
  • We love using SupportBee. The only program that has the right balance of features and simplicity
  • Roadmap
  • Roadmap• Charge Beta Customers
  • Roadmap• Charge Beta Customers• Public Launch
  • Roadmap• Charge Beta Customers• Public Launch• Launch the App platform
  • Roadmap• Charge Beta Customers• Public Launch• Launch the App platform• Enjoy the new wealth
  • Team• Prateek Dayal (Co-founder/CEO)• Nithya Rajaram (Co-founder/Customer Support/Community)• Avinasha Shastry (Hacker)
  • Team...
  • Team...• Bootstrapped Muziboo to over half a million users
  • Team...• Bootstrapped Muziboo to over half a million users• and profitability!
  • Team...• Bootstrapped Muziboo to over half a million users• and profitability!• Contribute to open source...
  • Team...• Bootstrapped Muziboo to over half a million users• and profitability!• Contribute to open source...• and startup community (hackerstreet.in/ OCC Santiago etc)
  • http://supportbee.com http://blog.supportbee.comhttp://developer.supportbee.com Questions?