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Prateek Dayal    Co-founder/CEOprateek@supportbee.com http://supportbee.com
A Simple & Snappy Help Desk Software that doesn’t kill            your company’s Human Face
Targeted at SMEs that outgrow Gmail for theirCustomer Support needs but don’t want a complicated                and bloate...
A Snappy Single Page Web App backed by a powerful                  and usable API
The API can be used to
The API can be used to• Route tickets based on customer info
The API can be used to• Route tickets based on customer info• Send notifications to Campfire/SMS etc
The API can be used to• Route tickets based on customer info• Send notifications to Campfire/SMS etc• Build custom analytics
Pricing based on volume of tickets and not number of                       logins
We really love SupportBee. Even supportagents that are not tech savvy at all are          finding it easy to use
We love using SupportBee. The only program that has the right balance of features and                  simplicity
Roadmap
Roadmap• Charge Beta Customers
Roadmap• Charge Beta Customers• Public Launch
Roadmap• Charge Beta Customers• Public Launch• Launch the App platform
Roadmap• Charge Beta Customers• Public Launch• Launch the App platform• Enjoy the new wealth
Team• Prateek Dayal (Co-founder/CEO)• Nithya Rajaram (Co-founder/Customer  Support/Community)• Avinasha Shastry (Hacker)
Team...
Team...• Bootstrapped Muziboo to over half a  million users
Team...• Bootstrapped Muziboo to over half a  million users• and profitability!
Team...• Bootstrapped Muziboo to over half a  million users• and profitability!• Contribute to open source...
Team...• Bootstrapped Muziboo to over half a  million users• and profitability!• Contribute to open source...• and startup ...
http://supportbee.com http://blog.supportbee.comhttp://devblog.supportbee.comhttp://github.com/supportbee         Questions?
SupportBee's Echelon Pitch
SupportBee's Echelon Pitch
SupportBee's Echelon Pitch
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SupportBee's Echelon Pitch

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  • Transcript of "SupportBee's Echelon Pitch"

    1. 1. Prateek Dayal Co-founder/CEOprateek@supportbee.com http://supportbee.com
    2. 2. A Simple & Snappy Help Desk Software that doesn’t kill your company’s Human Face
    3. 3. Targeted at SMEs that outgrow Gmail for theirCustomer Support needs but don’t want a complicated and bloated software
    4. 4. A Snappy Single Page Web App backed by a powerful and usable API
    5. 5. The API can be used to
    6. 6. The API can be used to• Route tickets based on customer info
    7. 7. The API can be used to• Route tickets based on customer info• Send notifications to Campfire/SMS etc
    8. 8. The API can be used to• Route tickets based on customer info• Send notifications to Campfire/SMS etc• Build custom analytics
    9. 9. Pricing based on volume of tickets and not number of logins
    10. 10. We really love SupportBee. Even supportagents that are not tech savvy at all are finding it easy to use
    11. 11. We love using SupportBee. The only program that has the right balance of features and simplicity
    12. 12. Roadmap
    13. 13. Roadmap• Charge Beta Customers
    14. 14. Roadmap• Charge Beta Customers• Public Launch
    15. 15. Roadmap• Charge Beta Customers• Public Launch• Launch the App platform
    16. 16. Roadmap• Charge Beta Customers• Public Launch• Launch the App platform• Enjoy the new wealth
    17. 17. Team• Prateek Dayal (Co-founder/CEO)• Nithya Rajaram (Co-founder/Customer Support/Community)• Avinasha Shastry (Hacker)
    18. 18. Team...
    19. 19. Team...• Bootstrapped Muziboo to over half a million users
    20. 20. Team...• Bootstrapped Muziboo to over half a million users• and profitability!
    21. 21. Team...• Bootstrapped Muziboo to over half a million users• and profitability!• Contribute to open source...
    22. 22. Team...• Bootstrapped Muziboo to over half a million users• and profitability!• Contribute to open source...• and startup community (hackerstreet.in/ OCC Santiago etc)
    23. 23. http://supportbee.com http://blog.supportbee.comhttp://devblog.supportbee.comhttp://github.com/supportbee Questions?
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