CRM Support Desk
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CRM Support Desk

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CRM Support Desk Presentation Transcript

  • 1. CRM Support Desk Pledge To Perform
  • 2.
    • What is Customer Relationship Management?
    • Introduction To CRM Support Desk
    • Packages we offer
    •  Gold Package
    •  Silver Package
    •  Bronze Package
    • How to reach our service:
    •  by E-mail
    •  by Web
    •  by Telephone
    CRM Support Desk
  • 3. Customer Relationship Management
    • “ Process of creating and maintaining relationships with business customers or consumers”
    • “ A holistic process of identifying, attracting, differentiating, and retaining customers”
    • “ Integrating the firm’s value chain to create enhanced customer value at every step”
    • “ An integrated cross-functional focus on improving customer retention and profitability for the company.”
  • 4.
    • CRM Support Desk - A premier Customer support desk for all SugarCRM users
    • We provide superior support for the user in real time.
    • Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
    • Reference Numbers are based on:
    • CRM Support Desk User Name (telephone-access)
    • CRM Support Desk User Name + PASSWORD (web-access)
    Introduction To CRM Support Desk
  • 5.
    • We offer packages like
    • Gold Support Package
    • Silver Support Package
    • Bronze Support Package
    Packages
  • 6.
    • Too many projects on your plate?
    • Need to save time?
    • Need a guaranteed proactive technical support for your SugarCRM? Gold Package is the answer for you! We will evaluate the setup of your SugarCRM and the business risk involved of being hacked, outdated or wrongly configured.
    Gold Package
  • 7.
    • If you are paying for each and every request?
    • Silver Package is your right solution! Contact our support engineer regularly and get expert solutions.
    • 24/7 Professional Support
    • Order a Silver Package for 6 Months of Support
    Silver Package
  • 8.
    • Need short & Sweet Support?
    • Unable to fix a problem?
    • Go for Bronze Package. Each Ticket allows you to spend up to one hour of support with one of our support staff members:
    • Our enthusiastic technical support engineer work for your support request
    • Direct contact with your SugarCRM support engineer
    Bronze Package
  • 9.
    • 3 Ways
    • By Email By Web By Phone
    • E-Mail address Web address Toll Free Number
    • [email_address] www.crmsupportdesk.com +1 888 359 9460
    HOW TO REACH OUR SERVICE
  • 10. Copyright © 2007 by Jeevan Technologies, All Rights Reserved. Our Clients Copyright © 2007 by Jeevan Technologies, All Rights Reserved.
  • 11. Copyright © 2007 by Jeevan Technologies, All Rights Reserved. Our Clients Copyright © 2007 by Jeevan Technologies, All Rights Reserved.
  • 12. Thank You