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Communication Verbal Voice Clarity Speed Written Mails Reports Letters
Body language Posture – When you stand up tall and relax your shoulders, you will appear healthy and confident Correct posture Straight posture. Visualization Sitting- Standing- Walking Approaching chair Feet on ground Getting up
Personal Hygiene Nails Toes Beard Sideburns Hair Deodorants Perfumes Eyebrows Body hair Cleanliness
Time management Punctuality Start early Call and inform Use of resources and time Questions Notes Deadlines
Self respect Work reflects your inner character Strive for Excellence 100%. Period Don’t view it as a job
Responsibility Rights Boundaries limits Don’t meddle NO GOSSIP Initiative at work Blame games
Ettiquete “Etiquette means behaving yourself a little better than is absolutely essential.”– Will Cuppy Listening Mobile phone Email etiquette Assuming Pointing fingers
Professionalism (a) Attitude A true professional radiates competence and confidence. A professional keeps his/her personal business personal. A professional is always positive, focused, and energetic. A professional avoids engaging in or repeating gossip.
Professionalism (a) Attitude A professional always maintains the highest levels of honesty and integrity. A professional never compromises his/her professionalism by engaging in risky behaviors outside of the work place. A professional is a role-model