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Project Lessons Learned - Project Close Review
 

Project Lessons Learned - Project Close Review

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Some project go well, others do not go well (even fail). An organisation makes a huge investment in change projects and the outcomes are very important. ...

Some project go well, others do not go well (even fail). An organisation makes a huge investment in change projects and the outcomes are very important.

The Lessons Learned / Project Close process is a very powerful tool that an organisation can use to identify what has gone well on a project and also what has gone not so well.

This information can then be translated into changes that can be embedded, allowing other projects to benefit. This should result in an increased probability of positive outcomes.

This presentation covers the key aspects of the process and links to more detailed free resources.

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    Project Lessons Learned - Project Close Review Project Lessons Learned - Project Close Review Presentation Transcript

    • How to conduct a project lessons learned review Author: Simon Wilkinson, PMP Date: 5th October 2013 Copyright 2013. All rights reserved. www.practicalpmo.com
    • Contents 1.0 Purpose of this presentation 2.0 Purpose of Lessons Learned / Project Close Review 3.0 When it is beneficial to conduct a review 4.0 Project closure review process 5.0 Review structure 5.0 Summary 6.0 PMO resources and downloads 7.0 Contact details Copyright 2013. All rights reserved. www.practicalpmo.com
    • 1.0 Purpose of this presentation The purpose of this presentation is to provide an understanding of the project review / lessons learned process and how it can help an organisation improve the outcomes of their projects. Approach This presentation provides guidance by: •Purpose of the Lessons Learned Review •When it is beneficial to conduct a review •The project review at the close of a project •Review structure •Summary •Additional resources This presentation draws on the 4 part series on the practicalpmo.com website. Links can be found to the relevant articles for more information. I strongly recommend you read the additional resources as they provide the detail to support each slide. Copyright 2013. All rights reserved. www.practicalpmo.com
    • 2.0 Purpose Lessons Learned (project close) Review What is a Lessons Learned Review Very simply it is the formal process, usually at the end of a project, to review what went well and what did not go well. Objective of a Lessons Learned Review The high level objectives are to: •Identify what went well so the processes and techniques can be replicated •Identify what did not go well so that other projects can avoid making the same mistakes The principle being to learn from the good and bad so other projects benefit and have a high probability of success. Copyright 2013. All rights reserved. www.practicalpmo.com Additional Resource http://www.practicalpmo.com/124-project-and-pmo-lessons-learned-overview/
    • 3.0 When it is beneficial to conduct a review Most people think you only conduct Lessons Learned at the end of the project – this is not true, there are other opportunities to conduct reviews that allow for early learning (and benefit). Mobilisation – check for learning's from other similar projects to avoid mistakes Tollgate – conduct reviews at the achievement of key milestones so as to make changes that will help both the project and wider organisation Change Request – usually they are the result of an impact. Find out the cause and then embed changes Project Closure – most used review to understand the good and the bad Copyright 2013. All rights reserved. www.practicalpmo.com Additional Resource http://www.practicalpmo.com/125-when-to-conduct-a-project-lessons-learned-review/
    • 4.0 Project Closure Review Process Even if you do not take the chance for early reviews, you should always conduct a review at the end of the project as part of formal project closure. The approach should be simple: Review Selection – approach for selecting when reviews are executed Set Up Reviews – schedule and communicate review Execute Review – 1:1 meetings, template submission, workshop Analyse Findings – review inputs to establish themes Actions – agree actions and embed change in project and wider organisation Copyright 2013. All rights reserved. www.practicalpmo.com Additional Resource http://www.practicalpmo.com/126-project-review-at-close-of-project/
    • 5.0 Review Structure For reviews to be successful and allow consolidation with reviews from other projects, you need structure and process. Template Structure Overall Performance – outcomes, scope, schedule, budget, benefits Project Processes – initiation, requirements, implementation, control, closure Project Team – performance Budget – sufficient budget, approval. Management Outcomes – deliver required outcomes, measured Findings – the good, the bad, actions Copyright 2013. All rights reserved. www.practicalpmo.com Additional Resource http://www.practicalpmo.com/127-project-close-review-questions/
    • 6.0 Summary • Lessons Learned / Project Closure Reviews are a very important tool to deliver value to an organisation. • Knowing what went well means that the techniques and proce3sses can be used by other projects. • Knowing what did not go well can help other projects avoid the same mistakes. • Both should result in a higher probability of successful project delivery. • The PMO can play an important role in driving the process, consolidating results, identifying themes and embedding the change Copyright 2013. All rights reserved. www.practicalpmo.com Quality Assurance Framework You may be interested in this product as it contains a toolset that includes a 100+ questions for reviewing projects http://www.practicalpmo.com/quality-assurance/
    • 7.0 PMO resources Get more helpful information by claiming your own free copy of my guide, 7 steps to set- up a PMO, all you need to do is visit the PMO Set-up page on my website and send your name and e-mail, you will then have instant access to the guide. Visit http://www.practicalpmo.com/6-how-to-set-up-a-pmo/ How to design a PMO that works This 220 page book by practicalpmo.com is a powerful, simple to use resource for anyone who needs to set-up a PMO. Each chapter breaks down the important aspects of the PMO and includes an easy to follow action list. Visit http://www.practicalpmo.com/pmo-book/ Copyright 2013. All rights reserved. www.practicalpmo.com
    • 7.0 Contact details If you have found this presentation useful, please take a moment to provide encouragement through a Facebook Like, Tweet, Google+, LinkedIn, etc. Please also share with your colleagues who will find the resource helpful. Website: http://www.practicalpmo.com Facebook: https://www.facebook.com/practicalpmo Twitter: @practical_pmo Google+: Simon Wilkinson LinkedIn: http://www.linkedin.com/company/practical-pmo Questions Please send an e-mail to simon@practicalpmo.com Copyright 2013. All rights reserved. www.practicalpmo.com