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Katie Clark Public Slides Presentation Transcript

  • 1. Studying Students: The Undergraduate Research Project at the University of Rochester Katie Clark Associate Dean, Public Services April 8, 2009
  • 2.  
  • 3. Project Background
    • IMLS grant 2003-2004 to study faculty work practices
    • Libraries hired an anthropologist
    • Used ethnographic methods
    • Results made us want to learn more
  • 4. Methodologies Used
      • Retrospective interviews
      • Photo Surveys
      • Mapping diaries
      • Interviews in student union
      • Late night dorm visits
      • Design workshops for web page
      • Design Charettes
  • 5. Retrospective Interviews:
    • What do students really do when they write research papers?
  • 6.  
  • 7. Excerpts Retrospective Interviews “ And from there, I just kind of poked around and it’s pretty simple to get the general understanding of how it works. Just trial and error and using what I already know about internet searches.“ Interviewer: “Was that the instructor who ran [the session]?” Student: “About how to research …? No, it was, I don’t even know who it was, just someone who works in the library."
  • 8.  
  • 9.  
  • 10.
    • Students . . .
    • Worked on papers in chunks, with days or weeks in between
    • Asked family and friends for help choosing a topic or editing their papers
    • Use Google, but not only Google
    • Did evaluate resources – just not all the ways that librarians recommend
    • Didn’t remember who gave their library session
  • 11.  
  • 12.  
  • 13. Something you couldn’t live without
  • 14. Your favorite place to study
  • 15.
        • What do you always
        • carry with you?
  • 16.  
  • 17.  
  • 18.  
  • 19. Students…
    • Are on the go for hours at a time
    • Do more than just attend classes
    • Eat quick meals, at odd times, sometimes just snacking wherever they are
    • Carry their belongings with them
    • Use technology everywhere
    • Peek study time 11 p.m. – 1 a.m.
  • 20.
    • “ To participate, you must :
    • Be an undergraduate
    • AND
    • Working on a paper that requires you to find books and/or articles
    • OR
    • Working on a project that requires you to find data”
  • 21. Late Night @ Student Union
    • No problem finding materials for their papers
    • Some problems organizing and writing the papers
    • Knew about the college writing center
    • Ask professors and TA’s for help
    • Perception: Librarians = Print
    • All expect to do well
  • 22. Late Night Dorm Visits
  • 23.  
  • 24.  
  • 25.  
  • 26.  
  • 27.  
  • 28.  
  • 29.  
  • 30.  
  • 31.  
  • 32. Renovation: New Student Space
    • Collaborative study spaces (designs)
    • 24/7 (diaries)
    • Power and data (designs)
    • Importance of food (designs & diaries)
    • Comfortable seating (photos & diaries)
    • Lots of big tables (designs)
    • Local Response
  • 33. Large bay windows “ This is awesome! I think I may live here.”
  • 34.
    • 8 group study rooms
    • First come, first served
    • Student Reactions:
    • “ This is the new facebook “
    • “ I love Gleason. Love. ”
    • “ OMG, a whiteboard!" 
    GROUP STUDY
  • 35. “ This is really awesome!  The new hotspot on campus .”
  • 36. “ Helicopter” Parents
    • Research & writing assistance (interviews)
    • Ease of communication (photos)
    • Local response
  • 37.  
  • 38.  
  • 39.
    • Understand how undergrads live and work
    • Understand undergrad use of library
    • High staff participation & engagement
    • -- 34 of 117 staff members (30%) participated
    • New organizational culture
    • -- ”When I was in college…”
    • -- Appreciation
    • -- Don’t guess, just ask
    Implications
  • 40. http://www.ala.org/ala/acrl/acrlpubs/downloadables/Foster-Gibbons_cmpd.pdf