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Katie Clark Public Slides

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  • It is a pleasure

Katie Clark   Public Slides Katie Clark Public Slides Presentation Transcript

  • Studying Students: The Undergraduate Research Project at the University of Rochester Katie Clark Associate Dean, Public Services April 8, 2009
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  • Project Background
    • IMLS grant 2003-2004 to study faculty work practices
    • Libraries hired an anthropologist
    • Used ethnographic methods
    • Results made us want to learn more
  • Methodologies Used
      • Retrospective interviews
      • Photo Surveys
      • Mapping diaries
      • Interviews in student union
      • Late night dorm visits
      • Design workshops for web page
      • Design Charettes
  • Retrospective Interviews:
    • What do students really do when they write research papers?
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  • Excerpts Retrospective Interviews “ And from there, I just kind of poked around and it’s pretty simple to get the general understanding of how it works. Just trial and error and using what I already know about internet searches.“ Interviewer: “Was that the instructor who ran [the session]?” Student: “About how to research …? No, it was, I don’t even know who it was, just someone who works in the library."
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    • Students . . .
    • Worked on papers in chunks, with days or weeks in between
    • Asked family and friends for help choosing a topic or editing their papers
    • Use Google, but not only Google
    • Did evaluate resources – just not all the ways that librarians recommend
    • Didn’t remember who gave their library session
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  • Something you couldn’t live without
  • Your favorite place to study
        • What do you always
        • carry with you?
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  • Students…
    • Are on the go for hours at a time
    • Do more than just attend classes
    • Eat quick meals, at odd times, sometimes just snacking wherever they are
    • Carry their belongings with them
    • Use technology everywhere
    • Peek study time 11 p.m. – 1 a.m.
    • “ To participate, you must :
    • Be an undergraduate
    • AND
    • Working on a paper that requires you to find books and/or articles
    • OR
    • Working on a project that requires you to find data”
  • Late Night @ Student Union
    • No problem finding materials for their papers
    • Some problems organizing and writing the papers
    • Knew about the college writing center
    • Ask professors and TA’s for help
    • Perception: Librarians = Print
    • All expect to do well
  • Late Night Dorm Visits
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  • Renovation: New Student Space
    • Collaborative study spaces (designs)
    • 24/7 (diaries)
    • Power and data (designs)
    • Importance of food (designs & diaries)
    • Comfortable seating (photos & diaries)
    • Lots of big tables (designs)
    • Local Response
  • Large bay windows “ This is awesome! I think I may live here.”
    • 8 group study rooms
    • First come, first served
    • Student Reactions:
    • “ This is the new facebook “
    • “ I love Gleason. Love. ”
    • “ OMG, a whiteboard!" 
    GROUP STUDY
  • “ This is really awesome!  The new hotspot on campus .”
  • “ Helicopter” Parents
    • Research & writing assistance (interviews)
    • Ease of communication (photos)
    • Local response
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    • Understand how undergrads live and work
    • Understand undergrad use of library
    • High staff participation & engagement
    • -- 34 of 117 staff members (30%) participated
    • New organizational culture
    • -- ”When I was in college…”
    • -- Appreciation
    • -- Don’t guess, just ask
    Implications
  • http://www.ala.org/ala/acrl/acrlpubs/downloadables/Foster-Gibbons_cmpd.pdf