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  • 1. Management of Information Technology Prachyanun Nilsook, Ph.D. [email_address] http://www.prachyanun.com
  • 2. Q&A <ul><li>ใครคือมหาเศรษฐีอันดับหนึ่งของโลก ? </li></ul><ul><li>มหาเศรษฐีอันดับหนึ่งของโลกทำกิจการใด ? </li></ul><ul><li>เศรษฐีหนุ่ม ๆ ของโลกทำธุรกิจอะไร ? </li></ul><ul><li>มหาเศรษฐีของไทยทำธุรกิจอะไร ? </li></ul><ul><li>ทำไมต้องเรียนการจัดการเทคโนโลยีสารสนเทศ ? </li></ul>
  • 3. Bill Gates’ Microsoft <ul><li>Thailand Digital Inspiration </li></ul><ul><li>June 30, 2005 หอประชุมกองทัพเรือ </li></ul><ul><li>E-Government </li></ul><ul><li>Web Services </li></ul><ul><ul><li>การทำให้ซอฟแวร์แต่ละตัวเชื่อมต่อกันได้ด้วย XML </li></ul></ul><ul><li>E-Learning </li></ul>
  • 4. 3 Generations of Business Management <ul><li>1st Generation: Biz Tech BPR, Complex Systems, Virtual Corpns., Info. Policy, Intellectual Property, Info. Systems, more,.. </li></ul><ul><li>2nd Generation: e-Biz e-Business, E-Commerce, e-Markets, Web Services, ERP, CRM, B2B, B2C, WAP, UDDI, RFID, more,.. </li></ul><ul><li>3rd Generation: KM Knowledge Management, Intellectual Capital, Organizational Learning, Organizational Learning, more,.. </li></ul><ul><li>http://www.brint.com/ </li></ul>
  • 5. Information Management for Organization in Thailand <ul><li>Telecommunication </li></ul><ul><li>Computer Usage </li></ul><ul><li>Internet </li></ul><ul><li>Broadband </li></ul>“ Towards a knowledge-based economy”
  • 6. Telecommunication
  • 7. Telecommunication
  • 8. Telecommunication
  • 9. Telecommunication
  • 10. Computer Usage
  • 11. Computer Usage
  • 12. Computer Usage
  • 13. Internet
  • 14. Internet
  • 15. Internet
  • 16. e-Society IT For KBE e-Education e-Industry e-Commerce e-Government Human Resource Development Information Infrastructure and Industry Knowledge Management and Organization
  • 17. ICT Development Program Flagships and Infrastructures in IT 2010 Economy Society Quantity Quality Telecommunication Infrastructure Science and Technology, R&D, Knowledge Information Development, IT Literacy, IT HR e-Industry e-Commerce e-Society e-Education e-Government
  • 18. E-Thailand <ul><li>E-Government </li></ul><ul><li>E-Commerce </li></ul><ul><li>E-Education </li></ul><ul><li>E-Industry </li></ul><ul><li>E-Society </li></ul>
  • 19. E-Government <ul><li>E-Citizen </li></ul><ul><li>E-Service / E-passport </li></ul><ul><li>E-Auction </li></ul><ul><li>E-Procurement </li></ul><ul><li>E-Revenue / E-payment </li></ul><ul><li>GFMIS :Government Financial Management Information System </li></ul><ul><li>GDX : Government Data Exchange ฯลฯ </li></ul>
  • 20. แนวทางการดำเนินงาน E-Government http://www.ict.go.th Presentation Layers Common Modules Layer Exchange Layer Data Storage Layer Web Portals PMOC Kiosks/Call Ctr Counter Svc Mobile Devices Ministry’s Operation Centers Databases Files / Documents Government Data Exchange (GDX) Citizen Profiles Business Profiles Security and Authen. Payment Gateway Other Service Modules Other Service Modules ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน
  • 21. E-Commerce <ul><li>E-Business M-Commerce </li></ul><ul><li>E-Market </li></ul><ul><li>E-Banking E-Cash </li></ul><ul><li>B2B : Business to Business </li></ul><ul><li>B2C : Business to Customer </li></ul><ul><li>ERP SCM CRM </li></ul><ul><li>EDI : Electronic Data Interchange ฯลฯ </li></ul>
  • 22. Webmaster Programmer Graphic Designer e-Commerce Policy Content Look & Feel Technique Business Model Site Editor <ul><li>Site design principles </li></ul><ul><li>(Look & Feel/Navigation) </li></ul><ul><li>Site policy: sale, delivery, </li></ul><ul><li>payment, security, privacy, </li></ul><ul><li>satisfaction guarantee </li></ul><ul><li>Resource allocation </li></ul><ul><li>Site monitor & maintain </li></ul>Look & feel Color, picture, all graphic issue <ul><li>Market research </li></ul><ul><li>Content development </li></ul><ul><li>Data collection </li></ul><ul><li>Ad options </li></ul><ul><li>Marketing/promote the web </li></ul><ul><li>Domain registration </li></ul><ul><li>Web hosting </li></ul><ul><li>Development tools </li></ul><ul><li>Databases </li></ul><ul><li>Shopping carts </li></ul><ul><li>Transaction processing </li></ul><ul><li>Back office connection </li></ul>Back Office Other Sales Channel Customer Service <ul><li>Daily helpdesk </li></ul><ul><li>FAQ </li></ul><ul><li>Order process </li></ul><ul><li>Shipping arrangements </li></ul>
  • 23. E-Education <ul><li>E-Learning </li></ul><ul><li>EMIS : Educational Management Information System </li></ul><ul><li>E-University/E-School/E-Classroom / Cyber University </li></ul><ul><li>E-Library/E-Journal/E-Book </li></ul><ul><li>CAI/WBI/WBT / </li></ul><ul><li>Videoconference / Teleconference/ Video on Demand / Distance Education </li></ul><ul><li>ฯลฯ </li></ul>
  • 24. E-Industry <ul><li>E-Logistic </li></ul><ul><li>E-Investment </li></ul><ul><li>SIPA (Software Industry Promotion Agency) </li></ul><ul><li>Software Park </li></ul><ul><li>Wireless/Broadband/Telecommunication </li></ul><ul><li>Agriculture </li></ul><ul><li>Transportation </li></ul><ul><li>Tourism </li></ul><ul><li>CAD/CAM </li></ul><ul><li>Auto CAD </li></ul><ul><li>etc. </li></ul>
  • 25. E-Society <ul><li>E-Card </li></ul><ul><li>E-Journal /E-Magazine / E-Variety </li></ul><ul><li>Credit card / ATM </li></ul><ul><li>Smart Card </li></ul><ul><li>Learning Organization </li></ul><ul><li>Knowledge Based Society ฯลฯ </li></ul>
  • 26. ICT : Information and Communication Technology <ul><li>Computer </li></ul><ul><li>Internet </li></ul><ul><li>Telecommunication : Telephone/Mobile </li></ul><ul><li>Satellite </li></ul><ul><li>Teleconferencing </li></ul><ul><li>Videoconferencing </li></ul><ul><li>Communications etc. </li></ul>
  • 27. Web Services <ul><li>Service on Internets </li></ul><ul><li>Database </li></ul><ul><li>Network </li></ul><ul><li>Security </li></ul><ul><li>Webmaster </li></ul><ul><li>XML </li></ul>
  • 28. Information Systems: Challenges and Opportunities Business Solutions Information System Business Challenges Management Information Technology Organization
  • 29. MIS : Management Information System <ul><li>Executive Support Systems: ESS </li></ul><ul><li>Decision Support Systems: DSS </li></ul><ul><li>Executive Information Systems: EIS </li></ul><ul><li>Knowledge Management Systems: KMS </li></ul><ul><li>Office Automation Systems: OAS </li></ul><ul><li>Transaction Processing Systems: TPS </li></ul><ul><li>Expert System </li></ul><ul><li>Artificial Intelligence : AI </li></ul>
  • 30. Who are you? <ul><li>CEO : Chief Executive Officer </li></ul><ul><li>CIO : Chief Information Officer </li></ul><ul><li>CTO : Chief Technology Officer </li></ul><ul><li>CFO : Chief Financial Officer </li></ul><ul><li>Why ??? </li></ul>
  • 31. Guest Lecturer <ul><li>Prachyanun Nilsook, Ph.D. </li></ul><ul><ul><li>Ph.D. Educational Communications and Technology </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>http//www.prachyanun.com </li></ul></ul><ul><ul><li>081-7037515 </li></ul></ul><ul><li>King Mongkut’s Institute of Technology </li></ul><ul><li>North Bangkok, KMITNB </li></ul>

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