Platinum Rule Communication StylesPresentation Transcript
“Platinum Rule”Technique to use when learning how to interview
“Platinum Rule” What is it “Do unto others as they would have you do unto them”.
“Platinum Rule”• Three things to know to use it 1. Your own way of communications 2. Quickly recognizing others’ way of communication 3. How to modify your own communications to adapt to others communications
Discover Your Communication Style• This brief assay will help you determine your most comfortable way of communicating
How the 4 styles are derived• Assertiveness • Responsiveness – A measure of the degree – A measure of the degree to to which a person which a person responds to influences other people by other people’s comments. what he or she says. At At one end of the axis is one end of the axis is Tell Control Responsive: these Assertive: these people tell people use factual, precise what they think. At the words, their body language other end is Ask Assertive: is reserved and their facial these people ask others’ expressions stay the same thoughts before telling their no matter the topic. At the own thoughts. other end is Emote Responsive: these people convey what they think with facial expressions, colorful words with lots of adjectives and very open body language.
How the 4 styles are derived
Driver Attributes• Focus on one thing at a time and talk about one point at a time• Make use of schedules, agendas, “to-do” lists• Thinks in the immediate present• Uses primarily nouns & verbs• Can appear rude, hard, cold• Rarely speaks about personal things
Expressive Attributes• Jump from thought to thought• Appears to never finish anything or any topic• Uses lots of adjectives & adverbs• Makes wide arm movements• Welcomes your participation in their thinking & problem- solving process
Amiable Attributes• Uses descriptive sentences• Speaks very calmly & slowly• Asks lots of questions about what other people think or how they did things• Takes a long time to make decisions• Faces of amiables are very expressive• Has a hard time saying no
Analytical Attributes• Uses precise, specific words and facts, figures, reason & logic• Likes lots of information• Wants to make a perfect decision• Has a hard time with things that are new or changes• Asks for lots of information• Rarely speaks about personal matters• Speaks deliberately, obviously choosing their words carefully• Appears calm in any interview• Rarely shows outward enthusiasm
Recognizing Styles• Can you recognize which communication style is being used from these phrases we’ve all heard before.