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Soft skills essentials for software craftsmen @  webexpo2010
 

Soft skills essentials for software craftsmen @ webexpo2010

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This is my presentation about essential soft skills as presented at the WebExpo 2010 in Prague (http://webexpo.net)

This is my presentation about essential soft skills as presented at the WebExpo 2010 in Prague (http://webexpo.net)

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    Soft skills essentials for software craftsmen @  webexpo2010 Soft skills essentials for software craftsmen @ webexpo2010 Presentation Transcript

    • Soft Skills Essentials for Software Craftsmen Pierluigi Pugliese ConneX o X
    • Why are we here?
    • It all started here...
    • Agile Coaches think Teams
    • You are part of the Team
    • And what about your skills?
    • Find the Person: Some statistics from Agile Coaching books
    • We should grow also Individuals, not just Teams!
    • Teams are made by Individuals Great Individuals for Great Teams
    • What about this?
    • How to support individuals?
    • Space to learn
    • An experienced Mentor
    • Space to interact
    • Individual Coaching
    • Soft Skills
    • And now some practical soft-skills tools...
    • Use actively and passively
    • Active Listening
    • Status (Improv Theatre)
    • Status A B
    • Status Games are Everywhere!
    • Your Turn: Another Status
    • Think Solutions (Solution Focused)
    • Solutions instead of Problems “All of the Facts belong only to the Problem, not to its Solution” (Ludwig Wittgenstein) Here, The Future Now The Past
    • Solution - What would be instead of different? Problems - What resources did you use? Suppose you - How would you recognise it? have achieved your goal...
    • Your Turn: Think Solution
    • Transactions (Transactional Analysis)
    • Ego States P The Parent in me A The Adult in me C The Child in me
    • Complementary Transaction Me You P P A A C C
    • Complementary Transaction Me You P P A A C C
    • Crossed Transaction Me You P P A A C C
    • Parent Types CP NP
    • Adult A
    • Child Types AC FC
    • What goes where... Acting as Elicits Controlling Parent Adapted Child Nurturing Parent Free Child Adult Adult Free Child Nurturing Parent Adapted Child Controlling Parent
    • Your Turn: Crossed P CP NP CP AC NP FC A A A A FC NP C AC FC AC CP
    • The 4-Ears Model (Schulz von Thun)
    • A Message 4 Sides Sender Receiver
    • About the Facts Factual Information Self Statement An Appeal About Message What I Me Want Relationship Indicator Me vs.You
    • Identify the Sides You’re late again! ? al rb 1. Factual Information ve 2. Self Statement 3. Relationship Indicator n- 4. Appeal No
    • Where can you go from here? There’s a wealth of techniques out there: you choose where to explore next...
    • Pierluigi Pugliese ConneX o X http://blog.connexxo.com