Soft skills essentials for software craftsmen @ webexpo2010

Soft Skills Essentials for Software Craftsmen Pierluigi Pugliese ConneX o X

Why are we here?

It all started here...

Agile Coaches think Teams

You are part of the Team

And what about your skills?

Find the Person: Some statistics from Agile Coaching books

We should grow also Individuals, not just Teams!

Teams are made by Individuals Great Individuals for Great Teams

What about this?

How to support individuals?

Space to learn

An experienced Mentor

Space to interact

Individual Coaching

Soft Skills

And now some practical soft-skills tools...

Use actively and passively

Active Listening

Status (Improv Theatre)

Status A B

Status Games are Everywhere!

Your Turn: Another Status

Think Solutions (Solution Focused)

Solutions instead of Problems “All of the Facts belong only to the Problem, not to its Solution” (Ludwig Wittgenstein) Here, The Future Now The Past

Solution - What would be instead of different? Problems - What resources did you use? Suppose you - How would you recognise it? have achieved your goal...

Your Turn: Think Solution

Transactions (Transactional Analysis)

Ego States P The Parent in me A The Adult in me C The Child in me

Complementary Transaction Me You P P A A C C

Crossed Transaction Me You P P A A C C

Parent Types CP NP

Adult A

Child Types AC FC

What goes where... Acting as Elicits Controlling Parent Adapted Child Nurturing Parent Free Child Adult Adult Free Child Nurturing Parent Adapted Child Controlling Parent

Your Turn: Crossed P CP NP CP AC NP FC A A A A FC NP C AC FC AC CP

The 4-Ears Model (Schulz von Thun)

A Message 4 Sides Sender Receiver

About the Facts Factual Information Self Statement An Appeal About Message What I Me Want Relationship Indicator Me vs.You

Identify the Sides You’re late again! ? al rb 1. Factual Information ve 2. Self Statement 3. Relationship Indicator n- 4. Appeal No

Where can you go from here? There’s a wealth of techniques out there: you choose where to explore next...

Pierluigi Pugliese ConneX o X http://blog.connexxo.com

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Soft skills essentials for software craftsmen @ webexpo2010

by Pierluigi Pugliese on Sep 25, 2010

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Soft skills essentials for software craftsmen @ webexpo2010 — Presentation Transcript