Soft skills essentials for software craftsmen - Socrates 2011

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Soft skills essentials for software craftsmen - Socrates 2011

  1. 1. Soft Skills Essentials for Software Craftsmen Pierluigi Pugliese ConneX o X
  2. 2. Why are we here?
  3. 3. It all started here...
  4. 4. What about this?
  5. 5. Agile Coaches think Teams
  6. 6. You are part of the Team
  7. 7. And what about your skills?
  8. 8. Find the Person:Some statistics fromAgile Coaching books
  9. 9. We should grow also Individuals, not just Teams!
  10. 10. Teams are made by IndividualsGreat Individuals for Great Teams
  11. 11. How to support individuals?
  12. 12. Space to learn
  13. 13. An experienced Mentor
  14. 14. Space to interact
  15. 15. Individual Coaching
  16. 16. Invest in Trust
  17. 17. Soft Skills
  18. 18. And now some practical soft-skills tools...
  19. 19. Status(Improv Theatre)
  20. 20. Status
  21. 21. A: “Hi there, I had a very successful day at work”B: “Oh, yeah, I told you with my help youcould have made it great” you high, me higherB: “Yeah, great, but it’s just a small victory...” you lower than you think - implies me highB: “Oh really, what a great coach you are” you high, me low - but is it sincere?B: “Oh, I wish I could be as successful as youone day” you high, me really low
  22. 22. Status Games are Everywhere!
  23. 23. Your Turn: Another Status
  24. 24. Go or Stay?
  25. 25. Think Solutions(Solution Focused)
  26. 26. Solutions instead of Problems“All of the Facts belong only to the Problem, not to its Solution” (Ludwig Wittgenstein) Here, The Future Now The Past
  27. 27. The Problem The Goal
  28. 28. The Solution State
  29. 29. Solution - What would beinstead of different?Problems - What resources did you use?Suppose you - How would you recognise it?have achievedyour goal...
  30. 30. Your Turn: Think Solution
  31. 31. Transactions(Transactional Analysis)
  32. 32. Ego States P C Parent ChildA Adult
  33. 33. Complementary Transaction S R P CParent Child
  34. 34. Complementary Transaction S RA A Adult Adult
  35. 35. Crossed Transaction R S ? PA Parent Adult
  36. 36. Parent Types CP NP
  37. 37. Child Types AC FC
  38. 38. What goes where... Acting as... Elicits...Controlling Parent Adapted ChildNurturing Parent Free Child Adult Adult Free Child Nurturing Parent Adapted Child Controlling Parent
  39. 39. Your Turn: CrossedP CP NP CP AC NP FCA A A A FC NPC AC FC AC CP
  40. 40. The 4-Ears Model(Schulz von Thun)
  41. 41. A Message 4 SidesSender Receiver
  42. 42. About the Facts Factual Information Self Statement An AppealAbout Message What I Me Want Relationship Indicator Me vs.You
  43. 43. Identify the Sides You’re late again! l ? ba1. Factual Information er2. Self Statement v3. Relationship Indicator n-4. Appeal No
  44. 44. Identify the Sides We should discuss this another time1. Factual Information2. Self Statement3. Relationship Indicator4. Appeal
  45. 45. Identify the Sides On this project it’s better to use our tool!1. Factual Information2. Self Statement3. Relationship Indicator4. Appeal
  46. 46. Basically...
  47. 47. All of these Tools give you more Choices
  48. 48. Use Passively and Actively
  49. 49. Where can you go from here? There’s a wealth of techniques out there: you choose where to explore next...
  50. 50. Pierluigi PuglieseConneX o X http://blog.connexxo.comBibliography here!

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