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Soft skills essentials for software craftsmen - Socrates 2011
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Soft skills essentials for software craftsmen - Socrates 2011


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  • 1. Soft Skills Essentials for Software Craftsmen Pierluigi Pugliese ConneX o X
  • 2. Why are we here?
  • 3. It all started here...
  • 4. What about this?
  • 5. Agile Coaches think Teams
  • 6. You are part of the Team
  • 7. And what about your skills?
  • 8. Find the Person:Some statistics fromAgile Coaching books
  • 9. We should grow also Individuals, not just Teams!
  • 10. Teams are made by IndividualsGreat Individuals for Great Teams
  • 11. How to support individuals?
  • 12. Space to learn
  • 13. An experienced Mentor
  • 14. Space to interact
  • 15. Individual Coaching
  • 16. Invest in Trust
  • 17. Soft Skills
  • 18. And now some practical soft-skills tools...
  • 19. Status(Improv Theatre)
  • 20. Status
  • 21. A: “Hi there, I had a very successful day at work”B: “Oh, yeah, I told you with my help youcould have made it great” you high, me higherB: “Yeah, great, but it’s just a small victory...” you lower than you think - implies me highB: “Oh really, what a great coach you are” you high, me low - but is it sincere?B: “Oh, I wish I could be as successful as youone day” you high, me really low
  • 22. Status Games are Everywhere!
  • 23. Your Turn: Another Status
  • 24. Go or Stay?
  • 25. Think Solutions(Solution Focused)
  • 26. Solutions instead of Problems“All of the Facts belong only to the Problem, not to its Solution” (Ludwig Wittgenstein) Here, The Future Now The Past
  • 27. The Problem The Goal
  • 28. The Solution State
  • 29. Solution - What would beinstead of different?Problems - What resources did you use?Suppose you - How would you recognise it?have achievedyour goal...
  • 30. Your Turn: Think Solution
  • 31. Transactions(Transactional Analysis)
  • 32. Ego States P C Parent ChildA Adult
  • 33. Complementary Transaction S R P CParent Child
  • 34. Complementary Transaction S RA A Adult Adult
  • 35. Crossed Transaction R S ? PA Parent Adult
  • 36. Parent Types CP NP
  • 37. Child Types AC FC
  • 38. What goes where... Acting as... Elicits...Controlling Parent Adapted ChildNurturing Parent Free Child Adult Adult Free Child Nurturing Parent Adapted Child Controlling Parent
  • 39. Your Turn: CrossedP CP NP CP AC NP FCA A A A FC NPC AC FC AC CP
  • 40. The 4-Ears Model(Schulz von Thun)
  • 41. A Message 4 SidesSender Receiver
  • 42. About the Facts Factual Information Self Statement An AppealAbout Message What I Me Want Relationship Indicator Me vs.You
  • 43. Identify the Sides You’re late again! l ? ba1. Factual Information er2. Self Statement v3. Relationship Indicator n-4. Appeal No
  • 44. Identify the Sides We should discuss this another time1. Factual Information2. Self Statement3. Relationship Indicator4. Appeal
  • 45. Identify the Sides On this project it’s better to use our tool!1. Factual Information2. Self Statement3. Relationship Indicator4. Appeal
  • 46. Basically...
  • 47. All of these Tools give you more Choices
  • 48. Use Passively and Actively
  • 49. Where can you go from here? There’s a wealth of techniques out there: you choose where to explore next...
  • 50. Pierluigi PuglieseConneX o X http://blog.connexxo.comBibliography here!