Agile as a systemic change (Scandev 2011)Presentation Transcript
Agile as a Systemic Change Pierluigi Pugliese ConneX o X
What if...• Teams work well• Scrum/Kanban/... are implemented• Engineering practices are implemented• Retrospectives work• ... BUT...
...Agile does not work?
Organisations are Systems!
Agile as a Systemic Change Organisation Not just Teams! TeamsIndividuals
Do we think “System”?Some statistics fromAgile Coaching books
Change to Agile is Systemic! Organisational DevelopmentOrganisationTeam Scrum KanbanIndividuals TDD Pair Prog.
How do we deal with systems?
Some Systemic Concepts...• Gregory Bateson• Steve de Shazer• Peter Senge• Ludwig von Bertalanffy• Humberto Maturana• Niklas Luhmann• Francisco Varela• Paul Watzlawick• Eliyahu Goldratt• ...
System Wholeness “A change in a part of the system necessarily inﬂuences the whole system” Command and - Steve de ShazerControl often ignores this!
Non-Summativity“A System is different than the sum of the parts” - Steve de Shazer 1+1=?
Circular Causality The distinction between causes and effects blurs ... ... Quality Team ... Problems Morale Low ... ... Code does not get cleaned- The Thinking Process ...- System Diagrams
Non-Linearity2 x Cause does not result in 2 x Effect!• Thresholds (Barriers, Tipping Points)• Non-linear reactions• ...
There is no Observer! An Observer inﬂuences the system anyway, just by watching it!
Some Systemic Tools
1. Networks in an Organisation
Representing your System
An Organisation... A A A B C D B C D E H I E H I F G L J K F G L J K M M B F E G B L A C H J D I M K C D A B C D A A A A B BC D CB DC D B C D E H I E H E I I E H I E H IH FG L J K F G FL GJ L K J K F G L J M F G L J K M M M M E H F E G B L A C H J D I M K I A A D A B C B C D A B C D E H I E H I E H I F G L J K B C D F G L J K M F G L J K M M E H IF G L J F G L J K K M M
Your turn... - In pairs: client and coach - Client determines 2-3 parallel networks - Client visualises 1-2 of these networks - Coach gives feedback and asks clariﬁcations
Sociograms A B C D E H IF G L J K M
Sociograms - Write yours... Man Closeness Very Close, Too Close Woman Conﬂict Clear Border Hidden Conﬂict Diffuse Border, Involvement, Fusion Avoided/avoiding Conﬂict Blocked Border, Disengagement, Exclusion
2. Order in Human Systems
1. Belonging• “Us and Them• “Friends and Foes”• “Family and the Others” Who belongs to the system has priority! (Consultant be aware!)System Existence
2. Order of Arrival• The Last is less important than the First• The Last can leave ﬁrst (less stakes!) Growth and Expansion