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  • 3. CONTENTS1. What is correspondence?............................ pg 42. Types of correspondence………………………… 63. Social correspondence……………………………….pg 64. Banking correspondence………………………… 175. Official correspondence…………………………… 216. Job application……………………………………………pg 277. C.V (curriculum vitae)………………………………….pg 34 3
  • 4. 1. What is Correspondence?Correspondence is a way of communication through writtenletters. It is documented medium of exchanging information,massages and ideas between organization, between individualsand organization. Correspondence covers many types of writtencommunication like reports, circulars, letters, memoranda,telegram, notes, facsimiles, cables, postcards, email etc. Butthe term is commonly used to mean communication throughletters. Letters form the most widely used media of externalbusiness communication .Communication is called the life-blood of modern trade and commerce. Letters are composed in the form of person to personcommunication. A format of a business letter has evolved incourse of time out of custom and convenience and is nowuniversally accepted. Letters are consists of the inside address(personalized letters with name and address of the recipient),the opening salutation (E.g. Dear Sir, or Sir or Dear Mr. xyz etc.,)the body of the letter i.e. the message, Complimentary close(i.e. yours sincerely or yours faithfully etc.,) and the signature,Name and designation of the writer. The contents of a business letter may vary according to 4
  • 5. the nature of the message or information to be conveyed. Itmay be a simple letter of routine nature like letters ofacknowledgment or greeting or may deal with morecomplicated subjects like inquiries, collection letters, orders,complaints and their adjustments etc. Correspondence is the most important form of externalcommunication. Because of its many advantages,correspondence has become the chief means of writtencommunication between business concern and its outsidecontacts. The success and reputation of a business depends toa great extent, on the quality of its correspondence 5
  • 6. 2. TYPES OF CORRESPONDENCE i. Social correspondence ii. Bank correspondence iii. Official correspondence 3. Social correspondence:Letters which are written to relations and intimate friendsshould be written in an easy, conversational style. The Socialletters are really of the nature of friendly chat: and, being as arule unpremeditated and spontaneous compositions, they areinformal and free-and-easy as compared with essays. Just as infriendly talks, as in friendly letters, we can touch on manysubjects and in any order we like. And we can use colloquialexpressions which would in formal essays be quite out of place. But this does not mean that we can be careless and slovenly indashing off our letters. For, it is insulting to ask a friend todecipher a badly written, ill-composed and confusing scrawl so,it must for us to take care and preserve some order inexpressing our thoughts. Above all, it must be rememberedthat, however free-and-easy may be our style, we are as muchbound by the rules of spelling, punctuation, grammar and idiomin writing a letter as we are in writing the most formal letter. 6
  • 7. Layout and format Heading Salutation (Greeting) Body Closing Signature Heading: Use the proper form in addressing correspondence. If the recipient is a man over the age of 18, address the letter to "Mr. John Smith." For a single woman over the age of 18, use "Ms. Mary Jones." For a married woman, use "Mrs. Mary Smith" if she uses her husbands last name and “Ms. Mary Jones if she does not. Use "Mr. and Mrs. John Smith" for a couple in which the woman has taken the mans name, and "Ms. Mary Jones and Mr. John Smith" for a couple in which she has not. Greetings: Choose an appropriate greeting for your social correspondence. Most people begin with, "Dear," but there are many variations of this greeting, such as, "My Dear" and "Dearest." Choose the greeting that best suits your relationship to to recipient of the correspondence. Body: Use the body of the letter to express your reason for writing, share news, ask questions and convey emotions. Social letters can be used to express congratulations, sympathy or friendship; it is poor etiquette to use social correspondence to complain about your own trouble. The 7
  • 8. body of social correspondence varies, depending on the levelof intimacy between the correspondents.Closing: End your social correspondence with a blessing orgood wishes for the recipient. Further, the closing is a greatplace to offer assistance and remind the recipient of yourfidelity and friendship.Signature: Use the signature to express your feelings for therecipient. Appropriate signatures include "With Love," "BestWishes" and "Warmest Regards." Follow by signing your fullname. 8
  • 9. Types of Social Correspondence 1. Invitation Letter a. ACCEPTANCE b. REGRET c. RECALL 2. Thank-you Letter 3. Letter of Congratulation 4. Letter of Sympathy (Consolation) 5. Letter of Condolence. 1. Invitation letterFormal and Informal Letters:Formal letters: important banquets, ceremonious dinners,church weddings, receptions or dances. Formal invitations areused. Engraved and they are written in the third person (e.g.“Mr. and Mrs. John Brown cordially invite you to dinner…”).They are written like ordinary letters (e.g., one line afteranother), but are arranged in a decoratively indented form onthe page. 9
  • 10. a. ACCEPTANCE Mr. and Mrs. ------------------- accept with pleasureMr. and Mrs. ----------------------------- kind invitation to dinner on ------------------the--------- at ------------------------ b. REGRET Mr. and Mrs.--------------- Regret that previous arrangement Prevents their accepting Mr. and Mrs. ------------------------- Kind invitation to dinner On ----------------------------------------- 10
  • 11. c. RECALLDr. and Mrs. -------------------------- regret that, owing to the sudden illness of their son, theyare obliged to recall their invitation For ------------------------------------ 11
  • 12. 2. Thank-you letters Thank-you letters are letters of ordinary correspondence.Writing such letters is for expressing one’s gratitude to othersfor having got their gifts, help or other favors. A thank-youletter is the same as an ordinary letter in form, and needs to beworded appropriately and sincerely. Equally importantly, itshould be written concisely and mailed timely, but it needn’t beworded exaggeratedly. Dear, --------------------- --------- and I want to thank you for the beautiful salad bowl set. We’re looking forward to getting lots of use out of your thoughtful and practical wedding gift. We’re having fun getting organized in our little apartment. Soonwe’ll be ready for company, and we’ll be giving you a call. After allthe times you’ve had us over for dinner, we’ll get to play host for achange. Fondly, 12
  • 13. 3. Congratulatory Letters Congratulatory letters are, too, social letters of common typein daily life. Whenever there are joyous and happy events, suchas your friend’s marriage, birthday, graduation, receiving anacademic degree or a prize, or opening a business, you can thenwrite to congratulate him/her on this. The style of this type ofletter tends to be warm and sincere, pithy and natural, and thusit touches the addressee’s heart. 13
  • 14. My dear, ------------ I’ve learnt that you’ve just graduated from college.Congratulations upon having received your ------------------From ------------. I know this has meant years of study and hard workon your part, and it’s an achievement you can well be proud of. I hope that your graduation will not end your studies, but willrather be the beginning of a new and broader culture. I believe thatthe knowledge you’ve acquired will enable you to be successful inwhatever calling in life you may enter. 14
  • 15. 4. Letters of Consolation A letter of consolation is written for the purpose of consolingone’s relatives and friends, when they suffer misfortunes, e.g.,illnesses, injuries, or some other calamities. As an addresseryou need to try to write a consolatory letter in a succinct,proper, cordial style so that you may well, so to say, enable it tobe a consolation and inspiration to the addresseeDear---------- It is with great sorrow that I hear of your illness. I should liketo know how you are getting on now. Although I’m not a doctor, I’m taking the liberty of sending youa prescription: Don’t worry about your studies. Take things easy. I sincerely hope you’ll soon be yourself again. If I can be of anyservice to you, remember that to aid you is ever the sincere Your loving friend 15
  • 16. 5. Letters of Condolence a. You should be honest in writing a letter of condolence and that your wording must be appropriate. You cannot use flowery words and expressions. b. Your letter cannot be too long. c. It is inappropriate to ask about the details of the disease and death. In particular, you must avoid referring to the cause of disease in case the receiver burst into sorrow again. d. Never write “She was too young to die” or “Your life will be desolate without him” 16
  • 17. Dear----------- Today I heard you had lost your----------. I know the suddenness of it must have been a dreadful shock; and I just can’t tell you how sorry I am. Having been so recently through the same sad experience, I know only too well what it means. I wish there were something I could do or say to soften yourgrief. But only time can do that,--------- and it will, as surely as it didfor me. With deepest sympathy to you and all your family. Affectionately 17
  • 18. 4.Banking correspondenceCorrespondence with banks is essential for organizations.Banks also are business houses and they have to correspondwith clients and customers. Banks whether Private or Public,Local or Foreign, have to face stiff competition from others.Computerized accounts, Automatic Teller Machine, Creditand Debit cards have enlarged the scope of business. Bankswhich were the monopoly of the rich men, today areattracting common and ordinary people. The whole competition of banking business has undergone asea-change. Banking correspondence is of a special naturebecause it deals with finance. Letters have to be carefullywritten to protect the interest of the bank as well as itsclientele. In the first place, it has to be very confidential innature. The financial status of its clientele can be quitefluctuating owing to extraneous reasons. The interest of theclient has to be protected as well as the interest of the bank. The correspondence should also be tactful. A bank cannotafford to be judgemental in issues connected with atransaction. Banks can suffer from bad debts but it cannotafford to hastily call a client a bad-debtor. Courtesy isanother important feature of banking correspondence. Banksshould always look at a situation from the receiver’s point ofview. ‘You-attitude’ in letters is very important for allcorrespondence connected with banks. 18
  • 19. Types of Banking Correspondence: There can be classifications of all banking letters into fourgroups and they are as follows:1. There are banking correspondence that relates to opening,closing and transfer of accounts of customers.2. There are banking correspondence that relates to operationsin accounts of customers – deposit, collection and payment ofcheques, drafts, bills etc.3. There are banking correspondence that relates to Loans andAdvances including overdrafts, cash-credits, demand and termloans, discounting of bills, letters of credit, guarantees etc.4. There are banking correspondence that relates to subsidiaryor ancillary services like remittances, safe deposit lockers,agency services, supplying credit or status information andtraveler’s cheques etc. 19
  • 20. FORMATFor prospecting very business house requires to maintain somesort of relation with the banks as such which rather to thefulfillment of various needs of the houses. Personal liaison hasgot to be maintained harmoniously with the staff of the bank.Bluntness or curtness should be shed off. On the other hand,these letters should be politely addressed and these should bedrafted very carefully so as to avoid any type of pitfall. All theinformation furnished should be quite clear and precise. Theinformation furnished should be more factual. Thus the bankthat provides various facilities of safe deposit of money,operations and transfer of money etc. should be approached ina civil and more cultured manner.Personal approach and correspondence may become thevarious media of relationship with the bank. Somewhere wemay need some sort of technical decencies. Thus we may saythat all sort of correspondence must be aglow with thepersonal touch that should impress the bank officers. 20
  • 21. Format of banking correspondenceTo----------------------------------------[bank name]----------------------------------------[address]SirI wish to invest a sum of---------------------------------------- in fixeddeposit of your bank at the branch of----------------------------------- Road ---------------------------- for theperiod of --------------------years. I shall be highly indebted toyou if you very kindly write to me the rate of interest pertinentthereto.Furthermore I wish to know that if such deposits are madeoccasionally for a period of one year what rate of interest isadmissible in these deposit please send me all rules governingsuch transaction at earliest possible convenience.I am sure you will deal with the issue expeditiously.Your faithfully. 21
  • 22. 5. Official CorrespondenceWhat is official correspondence?Official correspondence bears the stamp of great responsibilitywhich may be easily understood. This responsibility pertains tothe fact that an official letter may travel to any authority up anddown the ladder of bureaucracy and that action may be takenon the same at the lowest and highest levels. Apart from thefact that an official correspondence has to observe all theetiquette of address and approach, it has also to be carefulabout the contents, accusations, stress, avowals, admissionsand so on and so forth. When a correspondence is issuedofficially, the originating source should be prepared for actionstaken on it, favorable or unfavorable, backed even by theultimate authority, if the requirement be such.Clarity and brevity are the necessary ingredients of officialcorrespondence. Paragraphs must be devoted to single pointsmainly, or at best to allied matters. The beginning and the endmust be pleasing and should show politeness and form.Economy of words is to be observed, though a certain form ofornamentation at times may be necessary. Jt has to beremembered that each word in an official letter carries muchweight and may be variously interpreted. The writer, therefore,should be careful about the possible significances of words and 22
  • 23. expressions used in the communication.Disputes and disagreements are thus the byproducts of anofficial correspondence and the issuing source has to take careof all the pros and, cons before the communication isdispatched. Quickness and pointedness are the virtues usuallyassociated with official correspondence. Haste in reply shouldbe abjured, or corrections or amendments may have to followsimultaneously. Clearness of vision and the spirit ofreconciliation, of give-and-take, are the ancillaries that help tosolve the matter, and give the needed solution more readily.How to Write Effective Official CorrespondencesWriting and replying official correspondence does not need tobe a terribly exhausting task. Mastery of the art of official letterwriting is a skill everybody should endeavor to accomplish. inofficial correspondence writing techniques, you will find outthat it is, surprisingly, a simple task to accomplish. Simply keepthe language formal and adopt impersonal style of writing. 23
  • 24. Types of Official CorrespondenceWe can classify official correspondence into two broad groups A. Memorandum B. Letters A. MEMORANDUM:A memorandum is a formal correspondence, usually dealingwith one specific topic, which is send internally within anorganization. It is a type of correspondence from theorganization to its employee or between official of itsorganization.Uses of memorandumA memorandum is used within an organization to conveyofficial information, announcement, confirmation, advice,reprimands and reminders to members. Memorandum can beintra departmental when it originates from one departmentand ends within the same department. For example, if theproduction manager writes a memorandum to the staff withinproduction department. But if it stretches and goes beyondproduction department, says accounts department, it is inter-departmental memorandum. Do not use memorandum letterhead to write personal letters to the organization: for example 1 application for a leave, 2 response to query, 3 personal complaint. 24
  • 25. Format for writing memorandum A memorandum has a definite format with minor variations depending on the organizations. A memorandum is not a letter and should follow the following format. i. Heading: The bold print of organization name and logo ii. From: Name and position of the sender iii. To: Name and position of the receiver iv. Date: the date of writing v. Reference: Reference number for filling and identification of the memorandum vi. Subject: The objective for sending the memorandum vii. Body: Details of the information viii. Name and signature of the senderNote that there is no room for subscription ( i.e. your faithfully)Languages and qualities of memorandumThe term memorandum denotes something to be remembered.For someone to remember the content of your memorandum,you must clarity and conciseness of language. Formality andhigh standard of courteous must be must be your watchwordeven if your reader is of equal status with you. 25
  • 26. B] LETTERSOfficially, letters are those official correspondence we usuallysend to the outside organization. Letters are subdivided intopersonal and business letters.Personal letters are those dealing with personal issuesconcerning an individual and organization. For example:application for job letter, request for maternity leave, etc.While business letters are those that deals with day to dayrunning of an organization. For example: request for quotation,submission of budgets, estimates etc.Language and style of official correspondenceFormal letter can be written in 1. First person singular [I]:- This style contains personal elements which often softens the stiffness officialdom. The first person singular can be used by somebody of weight and authority in the organization. This is representatives of the organizations. Example: We have received your letter of application for employment and shall be considering it at the board meeting next week. 26
  • 27. 2. The first person plural (we):- This style also contains personal elements. However, junior member of the organization is advised to use the first person plural. Example: We have received your letter of application for employment and shall be considering it at the board meeting next week. 3. The impersonal passive: This style is for very formal situation and is becoming very rare in business correspondence because it kills the modern idea of directness, friendliness and simplicity advocated in business circle. But official letter still make use of the impersonal passive style. Example: Your letter of application for employment has been received and will be considered by the board next week.Qualities of official letters a. Suit abilities of tone to the subject matter b. Friendliness, politeness and warmth tone c. Selection of materials and choice of wording to suit the audience. d. Psychological factors – tact, courtesy and carefulness while conveying unwelcome information e. Freshness of language- be original and avoid slate expressions and cliches 27
  • 28. 6.Job ApplicationDEFINATION : A Job application is a written request foremployment typically on a specific form provided by thepotential employer.Applying for a job is an art. There is no doubt that the numberof jobs and opportunities available today are amazing but thenumber of applicants and their quality has also improveddrastically. So the equation has become competitive.A resume is not good enough to sell talent. It must always beaccompanied with a Job Application Letter. A Job ApplicationLetter does not talk anything different from the resume but itjust gives the gist of the resume. It also highlights any salientqualities that an individual has but do not reflect in the resume.These qualities may be innate in an individual and not acquiredthrough any course or training.A Job Application Letter should be addressed to the personresponsible for the selection process. It should always be typedwith not too much playing done with fonts or colors. It shouldbe short and crisp. It should give the gist of the individualsqualifications along with any specific qualities that s/hepossesses 28
  • 29. JOB APPLICATION IS USED:- To make a good impression with the employer. To gather information about an individual’s qualifications. To compare candidates to one another.DO’S AND DON’TS OF JOB APPLICATION LETTER DO’S A Job Application Letter should always accompany the resume It should always be typed with standard fonts and colors It should have the applicants name, address and contact details clearly mentioned Apart from giving the gist of the resume it should also highlight the qualities of the applicant A Job Application Letter should always have a subject line to indicate to the reader that the application is for a particular post If the letter is being sent in response to an advertisement given by the organization then that too should be referred in the letter Since the applicant does not know the reader personally, the letter should be addressed to madam/sir Giving a brief of current job profile is of utmost importance while sending a Job Application Letter 29
  • 30. Giving the CTC (cost to company) break up of current employment is optional DON’TS No flowery language needs to be used in the letter The applicant should not show any desperation while applying for the job as that gives a wrong indication to the prospective employerA Job Application Letter is an effective tool to provideadditional details of your career history, experience, skills,achievements and awards in the field related to the job forwhich you have applied. These letters are also known as thecover letters that make your resume more impressive thanother several common resumes.Most of the applicants are not serious about the applicationletters while applying for a job. They use same format for thedifferent jobs in different companies. This ignorance to updateand modify the Application Letter makes wrong impression onthe employer. In this case, candidates need to follow some tipsthat are helpful while writing their letters. 30
  • 31. These tips include:i. Before sending a Job Application Letter, you must study the company in which you are going to apply for job. This will help you to make an impression on the employer that how well you understand the company and how you can contribute to the growth of Company.ii. Generally, the business letters are typed, but some employers want the cover letters to be handwritten. Some of the companies prefer theses letters in the form of e-mails. Hence, the format of your Job Application Letter depends upon the employers choice.iii. An introductory paragraph should be effective, and it should include from which reference you are applying, how you came to know about this job and what do you think about the desired job.iv. You must be careful about not mentioning your personal details in application letter. Gender and religion information should not be given unless the employer requires it. Sometimes if these details creates wrong impression on the hiring managers. Hence, you must confirm this aspect before sending the job Application Letterv. The closing paragraph is an opportunity to ask an employer for an interview. You can ask the hiring manager that you would 31
  • 32. like to meet in-person to discuss your experience and Finally, you need to proofread and review your Job Application Letter after you have completed. Proofread is very important to remove the grammar and spelling mistakes in your letter. An effective job letter with clear and specific details will create positive impression on the hiring manager. 32
  • 33. Sample of job application letter_____________ (Name and address of the applicant)_____________ (Date)Subject: Application for the post of ______________ (postapplied for)Dear Sir or Madam,This is in response to your advertisement in ___________(medium of advertisement) dated _________ for the post of_________ (post advertised).I am ____________ (details of highest qualification) and have______ (number of years of experience) in companies of reputesuch as ______________ (names of companies). Currently I amworking with ____________ (name of organization currentlyemployed with) as ______________ (designation) since_______ (date since when working with this organization). Myjob profile entails _____________ (details of current jobprofile).I also have _____________ (details of any additionalqualifications, if any). I am a hard working, sincere anddedicated worker. By working in companies of such repute Ihave learnt certain values such as integrity and respect forpeople and swear by them now. I assure you that if I am 33
  • 34. selected by your organization I will give it my best and promiseyou a result-oriented tenure.My Resume has been enclosed for your kind perusal.I look forward to hearing from you.Thanking you in anticipation.Best regards,(Name of the applicant)Encl: As above 34
  • 35. 7. C.V. (curriculum vitae)C.V is an outline of a persons educational and professionalhistory, usually prepared for job applications AbbreviationC.V[Latin, literally: the course of ones life] A CV is the mostflexible and convenient way to make applications. It conveysyour personal details in the way that presents you in the bestpossible light. A CV is a marketing document in which you aremarketing something: yourself! You need to "sell" your skills,abilities, qualifications and experience to employers. It can beused to make multiple applications to employers in a specificcareer area. For this reason, many large graduate recruiters willnot accept CVs and instead use their own application form.An application form is designed to bring out the essentialinformation and personal qualities that the employer requiresand does not allow you to gloss over your weaker points as aCV does. In addition, the time needed to fill out these forms isseen as a reflection of your commitment to the career.There is no "one best way" to construct a CV; it is yourdocument and can be structured as you wish within the basicframework below. It can be on paper or on-line or even on a T-shirt (a gimmicky approach that might work for "creative" jobsbut not generally advised!). 35
  • 36. DO’S be concise when outlining your education and employment history try to keep your CV/résumé to one or two sides of A4 paper use brief, informative sentences, short paragraphs, and standard English structure your CV/résumé in a logical way, with a limited number of main sections begin with an action verb when describing your duties (see the CVs/résumé below) use bold type or bullet points to highlight key points proofread your work for spelling, grammar, and punctuation (many employers just discard job applications that contain such errors) see your college careers adviser: theyll have a range of sample CVs/résumés and will be able to help you when writing specific applications update your CV/résumé regularly, as your situation changesDONT go into too much detail: employers are too busy to read rambling and unfocused CVs/résumés leave gaps in your employment history: its better to add a sentence explaining any periods that are unaccounted for (such as a gap year) 36
  • 37. forget to read your CV/résumé for both content and mistakes (you could also ask someone to read it for you) use many different typefaces: keep to one or two that are clear and easy to read brighten up your CV/résumé with inappropriate colour, photos, or graphics name people as referees unless youve already confirmed that theyre happy to provide a reference for youHere are some guidelines on two broad approaches to writingCVs/résumés, one suitable for students embarking on theircareers who havent had a full-time permanent job, and one forstudents whove worked for several years and wholl bereturning to full-time work after their studies. 37
  • 38. Structure of CV/resume1. Personal details: name address (home and college address if different) telephone number (home/mobile/college if applicable) email address personal profile (a summary outlining who you are and why youre a worthwhile employment prospect for this particular job)2. Education and qualifications: i. if youre studying for a qualification in higher education, start with this, making it clear that your studies are ongoing and when the course is due to end ii. if youve completed any other further or higher education, state this next iii. give your school or schools and the dates you attended them, together with: a list of all your A-level (or Scottish Higher) subjects and grades brief details of GCSEs, Scottish Standard Grades, or equivalent qualifications (only give full details of these 38
  • 39. if the employer has specifically asked for them or the subjects are relevant to the job in question)3. Employment history: if youve had several temporary or part-time jobs, list the most important in chronological order, starting with the most recent give a brief summary of your roles and responsibilities, focusing on those most relevant to the post youre applying for if youve worked in a variety of short-term jobs that arent relevant to your current application, you can summarize these as, for example, various temporary retail posts4. Any other skills, achievements, or training: list any relevant courses or training (e.g. IT qualifications, knowledge of a foreign language) mention significant awards and other achievements, or positions of responsibility at college5. Interests or pastimes: a brief overview of your interests or hobbies will help your potential employer to gain an insight into the type of person you are 39
  • 40. 6. Referees: you can either give contact details of two people whod be willing to give you a reference or say that references are available on request if youre providing specific names and this is your first job, you could use a tutor, teacher, or anyone (apart from your family) who knows you well enough to vouch for you c.v should be used When an employer asks for applications to be received in this format When an employer simply states "apply to ..." without specifying the format When making speculative applications (when writing to an employer who has not advertised a vacancy but who you hope my have one)What makes a good CV?There is no single "correct" way to write and present a CV butthe following general rules apply: It is targeted on the specific job or career area for which you are applying and brings out the relevant skills you have to offer 40
  • 41. It is carefully and clearly laid out: logically ordered, easy to read and not cramped It is informative but concise It is accurate in content, spelling and grammar. If you mention attention to detail as a skill, make sure your spelling and grammar is perfect!Tips for a good CV 1. Understand that your CV is your marketing tool and that it must project you as much as possible. It should be packaged in such a way that makes you the employer’s choice. 2. Make your CV focused and concentrated, addressing the requirements stated in the advertisement. For most applicants for a post-graduate employment would have a first degree like you. Therefore, emphasize that special skills you have, for example, you may have been certified by Microsoft. 3. Use your curriculum vitae to obtain an interview not a job. You do not need to go into detail about your accomplishments. Strive to be clear and concise. The purpose of your curriculum vitae is to generate interest in you to have an employer contact you for an interview 4. Use bulleted sentences. In the body of your curriculum vitae, use bullets with short sentences rather than long paragraphs. CVs are read quickly. This bulleted-sentences format makes it easier for someone to glance at your CV and still absorb it. 41
  • 42. 5. Use action words like prepare, develop, monitor and present to add life to your CV.6. Make numbers, dollars, and percentages ((#’s $’s and %’s.) stand out in the body of a curriculum vitae. For example: *monitored a group of ten to erect terminals of $1,000,000. * Increase Sales by 20% in 10-state territory.7. Put your strong points first where they are more likely to be read. CVs are typical reviewed in less than 30 seconds. This will strongly support your job-search objective.8. Use the key words listed in the advertisement and match them to bullets in your curriculum vitae.9. Use buzzwords that show your competence in a particular field: For lectureship, for example use “taught Transaction Analysis”. For accounting types, use “reconciled accounts”.10. Accent the positive. Ignore negatives and irrelevant points. If you feel your date of graduation will subject you to age discrimination, leave it. Focus on the duties that do support your objective.11. Show what you know by highlighting your breadth of knowledge. An interview will provide opportunity for detail.12. Show whom you know. If you have been reporting to someone as important as your Managing Director, say so in your CV. Having reported to someone important causes the reader to infer that you have high network. 42
  • 43. 13. Construct your CV to read easily by using a font size not smaller than 10 point. Limit the length of your CV to 1- 2 pages so that the reader can scan it efficiently and effectively.14. Have someone else review your CV in relation to the advertisement. Encourage them to ask questions. Their questions can help you to discover items you inadvertently left off your CV, revise your CV to include these items. Their questions can also point to items on your CV that are confusing to the reader.15. Submit your CV to your potential employers. Apply for some jobs that appear to be beneath your level. Apply for jobs that seem to be just at your level. Your will get interviews for some of those jobs. Apply for some jobs that are below you. This game will give you more courage to attend interviews and perfect your CV. 43
  • 44. Sample for a resume / C.VName:Address:Telephone:Email:Employment history:Education and qualifications:Current studies:Higher Education:Secondary Education:Other skills and achievements:Interests:References: 44
  • 45. 45