Knowledge Bite Session - Althea Loderick and David Evans - Transformation at LBWF - 'Punching above our Weight' - PPMA Seminar April 2012
Transformation at LBWF‘Punching above our weight’Althea Loderick, Director of HR & TransformationDavid Evans, Assistant Director, Transformation27/04/2012
Waltham Forest 15th most deprived borough in England 6th most deprived borough in London Population of 243,280 One of the six host boroughs for the 2012 Olympic and Paralympic Games Home of William Morris Birth place of David Beckham
The Context £65m over 3 years 28% of our budget Rising social care costs Olympic Host Borough
Our approach Have a plan Be clear on priorities Make tough decisions early Money follows priorities Cut by example
…and with staffing Remove the “non-jobs” Full roles for everyone Multi-tasking the norm Establish the true value of the posts
The story of our success Ahead of the savings game Introduced new Terms & Conditions with 100% sign up 20 successful phases removing c. 600 jobs and making £22m savings Workforce more closely aligned to the Council’s priorities
Role of HR & Transformation HR, OD, Transformation and ICT All Strategy, Business and Change Management in one directorate (+ business as usual) Forensic programme management and planning One Infrastructure, One Contact, Shared Services, Terms and Conditions, New HR Operating Model; Complete ICT Refresh and Shaping Waltham Forest
Shaping WalthamForest - 3 Key Themes:CultureStructureTools and Enablers
Strong Political and Corporate LeadershipOrganisational Effective Design and Management Discipline Service- Efficiency anddelivery driven High model Performance Engaged and Motivated Staff
Structure Strong end to end processes Benchmarking and partnership Restructure toolkits Service-driven efficient organisation design Review and challenge post transformation Whole Council picture
Tools and Enablers Bureaucracy challenge – policy review HR restructure to corporate shared service model Terms and conditions Self sufficient manager Modern ICT systems and intranet self-service Olympics preparedness
How are we winningBy being absolutely focused anddetermined…Being uncompromising…Maintaining the pace…Having a Director of HR &Transformationon the Board!
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