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Elite training Presentation Transcript

  • 1. We really enjoyed staying at the San Louis BayInn at Avilla Beach. We had the best room onthe fifth floor with a wonderful view. I wouldclass this as a five star with great staff andaccommodations!Jean L. Qulicom Beach, B.C. Canada January 2010
  • 2. Just got back from Maui. We stayed at theKanapaali Beach Club. This is the place to stay.We loved it! We had a one bedroom suite witha view of the pool and the ocean, Spectacular!Thanks for recommending this place!Mark S, Quincy, Massachusetts November 2009
  • 3. A forty two day thank you! Our first overseastrip was flawless! We spent 36 days on ourMediterranean Cruise and some time on land.Athens is a must see again. This is our ninthcruise through you and we can’t wait to goagain!Bob and Darlene W. Nanaimo, B.C. Canada February 2009
  • 4. We just got back from our trip to London andParis. We wanted to thank you for all of yourtip, hints and ideas for places to see while wewere there. You were right on target witheverything you said. Thanks for a superior job!Reggie and Carla T. Tampa Florida October 2009
  • 5. OVERVIEW The Company Elite Destinations Facts Elite Destinations Mission & Vision Elite Destinations 5-Star Service Goals Elite Destinations Vacation Plan Benefits The Website Companion Airfares First American Title Insurance• Company
  • 6. OVERVIEWSince 1990 Elite Destinations has been delivering luxury discountvacations to thousands of members. You can count on Travel ToGo to be your discounted Luxury vacation and leisureentertainment benefits partner.10,000 sq. ft. corporate office in beautiful San Diego, CA. Servicesover 50,000+ members in both North and South America19,000 Sq. Ft Showroom in Las Vegas Nevada
  • 7. Elite Destinations Facts•Travel Fulfillment Center in San Diego California• Hours of Operation:• Monday through Friday 8:00am to 5:00pm PST• 800 Toll Free Number (1-800-477-6331)• Travel Habit Reporting Capability• In-House Travel Agency “Sky Travel”• Custom Trip Specialists• Distributor Sales Liaisons• Five Star Customer Service
  • 8. Elite Destinations Mission and Vision Our Mission• Making dreams come true by allowing our members to Discover the World! Our Vision• To be exclusively recognized as the premier leader in the world-wide travel industry.
  • 9. Customer Service Pledge We pledge to provide an exceptional experience to all customers in an environment dedicated to quality, service and value. The 5-Star service goal must be known, owned and energized by all. We are ladies and gentlemen serving ladies and gentlemen. As service professionals, we treat our guests and each other with respect and dignity. The Five Steps of Service are the foundation for creative a positive, memorable experience.
  • 10. Discounts on selected:Up to 75% off 4 and 5-Star resort condo vacation weeks available every year. Hot Weeks start from $199 per week. Discounts on selected:• Cruises• All-Inclusive Resorts• Hotels• Restaurants• Golf• Discounted Attraction Tickets on multiple day passes.• Best available rates on airfare, rental cars, tours and much more.• Access to private vacation homes and private luxury yachts not available to the public.
  • 11. Wyndham Bali High Villas Kauai, Hawaii
  • 12. Orlando, Florida
  • 13. Ski Time Square, Steamboat Colorado
  • 14. Paris and London New Years 2011Flights NYC-Paris-London-NYC RETAIL $2399 ppAirline fuel surcharges6 nights accommodations in your choice of hotels 3 nights Paris $1179 pp 3 nights LondonBreakfast daily
  • 15. Valentines Day in VeniceR/T Airfare NYC-Venice4 Nights Hotel at Tre ArchiGondola SerenadeBreakfast Daily RETAIL $1899 pp $849 pp
  • 16. 8 Day Tuscany RETAIL $2399 ppR/T Air JFK - Pisa6 nights accommodations $899 pp7 Day Rental CarBreakfast DailySelect Dates January- March 2011
  • 17. The Website: www.elitedestinations.net Login 101 Password: letstravel Member’s Only Login Access to Look or Book online 24/7 Travel Promotions Updated Regularly
  • 18. Elite Presentation Techniques Pre PresentationMeet and GreetProper seatingWarm up and TimingDiscoveryEssential informationTee up the speakerTransition of locationsSeating
  • 19. Elite Presentation TechniquesAfter PodiumSetting up the closeAsking for the moneyTurning the table
  • 20. Participating Airlines