Your SlideShare is downloading. ×
0
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Webops dashboards
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Webops dashboards

4,147

Published on

What you should think about putting in webops dashboards. There's a lot of discussion that isn't annotated in the slide stack -- so you're missing a lot without audio.

What you should think about putting in webops dashboards. There's a lot of discussion that isn't annotated in the slide stack -- so you're missing a lot without audio.

Published in: Technology, Business
0 Comments
3 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
4,147
On Slideshare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
123
Comments
0
Likes
3
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Dashboards / for web operationsFriday, June 17, 2011
  • 2. Who is this guy? Author of “Scalable Internet Architectures” Pearson, ISBN: 067232699X Contributor to “Web Operations” O’Reilly, ISBN: 978-1-4493-7744-1 Founder of OmniTI, Message Systems, Fontdeck, & Circonus I like to tackle problems that are “always on” and “always growing.” I am an Engineer A practitioner of academic computing. IEEE member and Senior ACM member. On the Editorial Board of ACM’s Queue magazine.Friday, June 17, 2011
  • 3. What’s in a dashboard • instrumentation • actionable information • relevant to both your purview and your purposeFriday, June 17, 2011
  • 4. What’s not in a dashboard • controls • via a dashboard you observe, not influence • I’ll arbitrarily redefine: “dashboard” as not having controls, and “console” as having themFriday, June 17, 2011
  • 5. Your purpose • Your purpose is to make your company’s web business operate. (hence: “web operations”)Friday, June 17, 2011
  • 6. Your purpose • Your purpose is to make your company’s web business operate. (hence: “web operations”)Friday, June 17, 2011
  • 7. Your purpose • ensure business successFriday, June 17, 2011
  • 8. Understanding your purpose • who defines business success? • shareholders, ultimately • the board of directors, in their stead • the CEO on an operational, day-to-day basisFriday, June 17, 2011
  • 9. Understanding your purpose • Assuming your CEO is doing a good job • the executive team understands these metrics • Assuming the executive team is competent • their reports understand these metrics (at least the pertinent ones)Friday, June 17, 2011
  • 10. Pertinent == Problematic • You enable all aspects of the business • All these metrics are pertinentFriday, June 17, 2011
  • 11. But why? • You could simply track stuff that is in your purview. • Why not?Friday, June 17, 2011
  • 12. Technology • As a technology operations group, you have the technology. We can rebuild him. We have the technology. We can make him better than he was. Better...stronger...faster. - Oscar GoldmanFriday, June 17, 2011
  • 13. Why is our technology better? • Simply put: MTTDFriday, June 17, 2011
  • 14. Now, what about your purview? • Obviously monitoring the business is useful. • However, you cannot directly affect business. • You indirectly affect it by operating the web portion.Friday, June 17, 2011
  • 15. What can you change? • You can control: • releases, • performance, • stability, • computing resources, • networking, • and availability.Friday, June 17, 2011
  • 16. Visualize! • All this information must be presented visually.Friday, June 17, 2011
  • 17. Text. • Text is incredibly useful. • Consider: deployment.Friday, June 17, 2011
  • 18. Code Deployment r82394 (by corey) 1h 7m 9s ago previous deploy 1h 42m 18s ago 11 deploys todayFriday, June 17, 2011
  • 19. Code Deployment r82394 15:03:14 2011/06/15 previous deploy 1h 42m 18s ago 11 deploys todayFriday, June 17, 2011
  • 20. Code Deployment r82394 (by corey) 1h 7m 9s ago previous deploy 1h 42m 18s ago 11 deploys todayFriday, June 17, 2011
  • 21. Code Deployment r82394 (by corey) 1h 7m 9s ago previous deploy 1h 42m 18s ago 11 deploys todayFriday, June 17, 2011
  • 22. Code Deployment r82394 (by corey) 1h 7m 9s ago previous deploy 1h 42m 18s ago 11 deploys todayFriday, June 17, 2011
  • 23. Code Deployment r82394 (by corey) 1h 7m 9s ago previous deploy 1h 42m 18s ago 11 deploys todayFriday, June 17, 2011
  • 24. Text. • Numbers are trickier. • So many representations from which to choose.Friday, June 17, 2011
  • 25. BewareFriday, June 17, 2011
  • 26. BewareFriday, June 17, 2011
  • 27. BewareFriday, June 17, 2011
  • 28. BewareFriday, June 17, 2011
  • 29. Gauges require understanding • Gauges imply a deep understanding of • bounds, and • tolerancesFriday, June 17, 2011
  • 30. Gauges require understanding • General advice • If the range will ever change, don’t use gaugesFriday, June 17, 2011
  • 31. Gauges require understanding • Great for: • percentages, • temperature, • power per rack, • bandwidth per uplinkFriday, June 17, 2011
  • 32. Gauges require understanding • Bad for: • IOPS, • current visitor counts, • requests per second, • bandwidth overallFriday, June 17, 2011
  • 33. Graphs are often betterFriday, June 17, 2011
  • 34. Even little onesFriday, June 17, 2011
  • 35. Think relativelyFriday, June 17, 2011
  • 36. Think relatively xxxxxxxxxxxxxxx xxxxxxxxxxxxxxxFriday, June 17, 2011
  • 37. Users live all around the world • Users live just about everywhere • “Where?” is a useful questionFriday, June 17, 2011
  • 38. GeolocationFriday, June 17, 2011
  • 39. Geolocation is interesting • to marketing • to legal • (okay to everyone) • but, not so useful to operationsFriday, June 17, 2011
  • 40. Geolocation is interesting • perhaps more interestingFriday, June 17, 2011
  • 41. Geolocation is interestingFriday, June 17, 2011
  • 42. Geolocation • Internet location != geo-political locationFriday, June 17, 2011
  • 43. ASN location • The closest thing to geo-political boundaries is peering -bash-4.0$ /usr/sbin/bgpctl show rib 66.78.236.243 flags: * = Valid, > = Selected, I = via IBGP, A = Announced origin: i = IGP, e = EGP, ? = Incomplete flags destination gateway lpref med aspath origin 66.78.236.0/22 64.202.119.7 100 0 23352 4436 2914 3356 32778 i ### ASN 327778 is “Smart City Networks, L.P.”Friday, June 17, 2011
  • 44. ASN locationFriday, June 17, 2011
  • 45. What about the business?Friday, June 17, 2011
  • 46. What about the business? Authorizations : Hard Failed : Soft Failed : ReleasesFriday, June 17, 2011
  • 47. Is that all? • Hells no.Friday, June 17, 2011
  • 48. It’s all about real-time • Everything so far is old hat (maybe) • Every business unit has visualizations like this • You need to combine the data • You need to make it real-timeFriday, June 17, 2011
  • 49. Thanks • web demo ensues....Friday, June 17, 2011

×