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Elearning and Sustainability


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  • Today we’re going to talk about e-learning… what is it? How is it implemented? What are the implications for sustainable business practices? And how can it be a part of your strategic planning? Current crisis effects every part of your strategic plan. That includes personnel development. The key is to emerge from the crisis with a prepared workforce, possibly gaining marketshare from competitors. Making smart investments and managing costs in employee development is a critical component of this strategy. In addition, layoffs = new people in new jobs John Chambers… the benefits of downturns (25B in cash? Sizable profits margins?). One of Cisco’s flagship product families is UC. TP is a part of this. JC understands that reducing travel is imperative not only for environmental reasons, but also for cost/efficiency side as well. These are a couple of the central ideas that we’ll explore in this presentation today
  • Transcript

    • 1. E-Learning: A Strategy for Sustainability Craig Chalmers Positive ID, LLC
    • 2. Objectives
      • Articulate a definition of e-learning and describe the prevailing modes of delivery
      • Explain the triple bottom line of e-learning
      • Understand how hi-tech companies such as Cisco, Microsoft, and Nokia are implementing e-learning strategies
      • Begin to formulate an e-learning strategy (or enhance an existing one) for your org.
    • 3.
      • Introduction to e-learning
      • E-learning and Sustainability
      • Case Studies
      • Conclusion
    • 4. Introduction to e-learning What is it and how is it implemented?
    • 5. What is e-learning?
      • E-learning is any form of structured training that leverages technology to overcome barriers of time and/or distance, and to enhance the overall educational experience.
    • 6. E-learning: Group Discussion
      • Groups of 3-4 Discuss…
      • What has been your experience with e-learning?
      • How do you think e-learning can be a part of your strategic plan?
      • What questions do you want answered today?
    • 7. Early innovations: 1940’s – 1990’s 1990’s Interactive CD-ROMs 1980’s Flight Sims 1940’s – 60’s Military film
    • 8. How is e-learning delivered today?
      • 5 modes of delivery
      • Rapid e-learning
      • Web conferencing platforms
      • Custom-built e-learning
      • Simulation development
      • Telepresence
    • 9. E-learning delivery matrix Interactivity Complexity (time/cost) Web Conferencing Cisco WebEx Rapid e-learning Adobe Captivate Adobe Presenter Camtasia Cisco Telepresence Custom e-learning Nokia ex. Simulation development Microsoft ex.
    • 10. The training landscape*
      • 2007 U.S. spend on corporate learning: $134.39 billion
      • Increasing cost of training:
        • 2001: $1,109 / per hour of content
        • 2007: $1,660 / per hour of content
      • Classroom training: 76% in 2001… 61% in 2007
      • * 2008 State of the Industry report, ASTD
    • 11. Why is elearning important?
      • Globalization, expanded geographies
      • Compression of time
      • Growing need for “just-in-time” training
      • Streamlined workforces (more with less)
      • Increasingly digital enterprise
    • 12. What are the limitations of e-learning?
      • Up-front implementation costs
      • Learning curve to adjust to a new medium
      • No face-to-face interaction
      • Technology issues
      • Cultural adjustments
      • Content Flexibility
    • 13. E-learning and Sustainability The Triple Bottom Line
    • 14. E-learning: The Triple Bottom Line
      • People
      • Planet
      • Profit
    • 15. Triple bottom line: People
      • Social factors…
      • Flexible to needs of employees
      • Promotes self-directed professional dev.
      • Delivers the right training to the right people
      • Reaches more learners, increases overall productivity
    • 16. Triple bottom line: Planet
      • Environmental costs of classroom training
      • Travel
      • Facilities
      • Paper usage
      • Accommodations
    • 17. Triple bottom line: Planet http:// / * Elearning Magazine, “Going Green…” Sept/Oct 2008, Silke Fleisher Calculate a facility’s carbon output: Estimate your “Learning Carbon Footprint”: Paper output calculator: Generate ROI for an energy savings initiative: Calculate travel emissions:
    • 18. Triple bottom line: Profit
      • Cost savings
      • Materials
      • Travel
      • Instructors
      • Physical facilities
      • Administrative time
    • 19. Triple bottom line: Profit
      • ROI
    • 20. Case Study: A.T. Kearney
      • Business Objectives
      • Keep consultants close to clients; provide relevant training to the right audience
      • Results
      • Blended learning model provides a scalable, accessible and cost-effective training solution
      • Financial impacts
      • 44% reduction in development time
      • $20M in cost savings
    • 21. Case Study: Continental Air
      • Business Objectives
      • Enable remote collaboration/training, reduce CO 2 output
      • Results
      • WebEx solution allows CA to expand training and increase collaboration for 1095 agents
      • Carbon impacts
      • Saves 500,000 gallons of fuel
      • Reduces 9M lbs of emissions / year
    • 22. E-learning in Action How are Cisco, Nokia, and Microsoft implementing e-learning
    • 23. Rapid e-learning tools: Adobe Presenter
      • What is it?
      • A plug-in to MS PowerPoint that converts slide decks into self-paced multimedia e-learning products
      • Why do I need it?
      • Reduce development effort
      • Empower employees to quickly create e-learning
      • How do I get started?
      • Stand-alone tool (~$500) or development and delivery platform, Adobe Connect (~$700)
      launch demo
    • 24. Rapid e-learning tools: Adobe Captivate
      • What is it?
      • A development tool that generates Flash application demos, tutorials, simulations for self-paced e-learning
      • Why do I need it?
      • Bring employees quickly up to speed on new applications
      • Provide opportunities to practice in a simulated application environment
      • How do I get started?
      • Individual license (~$300)
      launch demo
    • 25.
      • What is it?
      • A platform for training and collaboration that integrates voice, application-sharing, video, quizzes, breakout rooms
      • Why do I need it?
      Web conferencing platforms: Cisco Webex
      • Replace in-class instructor led training with online sessions
      • Support remote employees, reduce carbon emissions
      • How do I get started?
      • Pay-per-use or site license
      launch demo
    • 26. Custom e-learning: Nokia Account Manager Training
      • What is it?
      • Interactive web applications designed to address specific training initiatives, delivered across the enterprise/geographies
      • Why do I need it?
      • Self-pacted training w/o need for instructors
      • Off-the-shelf training (applications, industry standard)
      • Ongoing (compliance, safety)
      • How do I get started?
      • Develop in-house or with outsource partner
    • 27. Simulation development: Microsoft Solution Selling Sim
      • What is it?
      • Highly interactive e-learning application that replicates an authentic on-the-job environment with rich media simulations
      • Why do I need it?
      • To train employees on social skills, complex decision-making, tactics & strategy, technical troubleshooting
      • How do I get started?
      • Develop in-house or with outsource partner
      launch demo
    • 28. Cisco Telepresence
      • What is it?
      • High-definition audio/video conferencing that enables face-to-face meeting experience
      • Why do I need it?
      • To maintain close contact with employees/customers/partners, while reducing the impact of travel
      • Conduct training sessions with richer interactivity, media sharing
    • 29. Conclusion
    • 30. Group Activity
      • Scenario 1: Enterprise A is rolling out a new ERP system which will entail process changes, a new web application and increased responsibilities for a number of roles.
      • Scenario 2: Company B is going to market with a new server virtualization product. Account Managers will need to be trained on basic technical overview, product value proposition and a new sales methodology.
      • Scenario 3: Company C needs to comply with new environmental regulations. The new codes have different implications across the company: Marketing, Manufacturing, Product Development.
      • In Groups of 3-4, discuss the following…
        • What e-learning solution might be appropriate for each scenario? What cost/delivery/sustainability issues should they consider? What would be the potential upside and downside of an e-learning solution?
    • 31. Key Takeaways
      • E-learning can integrate into your Strategic Plan
      • Multiple modes of delivery
      • The “Triple Bottom Line”:
        • Flexible to employee needs
        • Reduces carbon impact
        • Measureable cost savings and ROI