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Elearning and Sustainability
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  • Today we’re going to talk about e-learning… what is it? How is it implemented? What are the implications for sustainable business practices? And how can it be a part of your strategic planning? Current crisis effects every part of your strategic plan. That includes personnel development. The key is to emerge from the crisis with a prepared workforce, possibly gaining marketshare from competitors. Making smart investments and managing costs in employee development is a critical component of this strategy. In addition, layoffs = new people in new jobs John Chambers… the benefits of downturns (25B in cash? Sizable profits margins?). One of Cisco’s flagship product families is UC. TP is a part of this. JC understands that reducing travel is imperative not only for environmental reasons, but also for cost/efficiency side as well. These are a couple of the central ideas that we’ll explore in this presentation today


  • 1. E-Learning: A Strategy for Sustainability Craig Chalmers Positive ID, LLC
  • 2. Objectives
    • Articulate a definition of e-learning and describe the prevailing modes of delivery
    • Explain the triple bottom line of e-learning
    • Understand how hi-tech companies such as Cisco, Microsoft, and Nokia are implementing e-learning strategies
    • Begin to formulate an e-learning strategy (or enhance an existing one) for your org.
  • 3.
    • Introduction to e-learning
    • E-learning and Sustainability
    • Case Studies
    • Conclusion
  • 4. Introduction to e-learning What is it and how is it implemented?
  • 5. What is e-learning?
    • E-learning is any form of structured training that leverages technology to overcome barriers of time and/or distance, and to enhance the overall educational experience.
  • 6. E-learning: Group Discussion
    • Groups of 3-4 Discuss…
    • What has been your experience with e-learning?
    • How do you think e-learning can be a part of your strategic plan?
    • What questions do you want answered today?
  • 7. Early innovations: 1940’s – 1990’s 1990’s Interactive CD-ROMs 1980’s Flight Sims 1940’s – 60’s Military film
  • 8. How is e-learning delivered today?
    • 5 modes of delivery
    • Rapid e-learning
    • Web conferencing platforms
    • Custom-built e-learning
    • Simulation development
    • Telepresence
  • 9. E-learning delivery matrix Interactivity Complexity (time/cost) Web Conferencing Cisco WebEx Rapid e-learning Adobe Captivate Adobe Presenter Camtasia Cisco Telepresence Custom e-learning Nokia ex. Simulation development Microsoft ex.
  • 10. The training landscape*
    • 2007 U.S. spend on corporate learning: $134.39 billion
    • Increasing cost of training:
      • 2001: $1,109 / per hour of content
      • 2007: $1,660 / per hour of content
    • Classroom training: 76% in 2001… 61% in 2007
    • * 2008 State of the Industry report, ASTD
  • 11. Why is elearning important?
    • Globalization, expanded geographies
    • Compression of time
    • Growing need for “just-in-time” training
    • Streamlined workforces (more with less)
    • Increasingly digital enterprise
  • 12. What are the limitations of e-learning?
    • Up-front implementation costs
    • Learning curve to adjust to a new medium
    • No face-to-face interaction
    • Technology issues
    • Cultural adjustments
    • Content Flexibility
  • 13. E-learning and Sustainability The Triple Bottom Line
  • 14. E-learning: The Triple Bottom Line
    • People
    • Planet
    • Profit
  • 15. Triple bottom line: People
    • Social factors…
    • Flexible to needs of employees
    • Promotes self-directed professional dev.
    • Delivers the right training to the right people
    • Reaches more learners, increases overall productivity
  • 16. Triple bottom line: Planet
    • Environmental costs of classroom training
    • Travel
    • Facilities
    • Paper usage
    • Accommodations
  • 17. Triple bottom line: Planet http://designadvisor.mit.edu/design/ http://learningfootprint.com/calculate.html http:// www.edf.org/papercalculator / http://energytools.com/calc/EnerEcon.html http://www.atmosfair.com * Elearning Magazine, “Going Green…” Sept/Oct 2008, Silke Fleisher Calculate a facility’s carbon output: Estimate your “Learning Carbon Footprint”: Paper output calculator: Generate ROI for an energy savings initiative: Calculate travel emissions:
  • 18. Triple bottom line: Profit
    • Cost savings
    • Materials
    • Travel
    • Instructors
    • Physical facilities
    • Administrative time
  • 19. Triple bottom line: Profit
    • ROI
  • 20. Case Study: A.T. Kearney
    • Business Objectives
    • Keep consultants close to clients; provide relevant training to the right audience
    • Results
    • Blended learning model provides a scalable, accessible and cost-effective training solution
    • Financial impacts
    • 44% reduction in development time
    • $20M in cost savings
  • 21. Case Study: Continental Air
    • Business Objectives
    • Enable remote collaboration/training, reduce CO 2 output
    • Results
    • WebEx solution allows CA to expand training and increase collaboration for 1095 agents
    • Carbon impacts
    • Saves 500,000 gallons of fuel
    • Reduces 9M lbs of emissions / year
  • 22. E-learning in Action How are Cisco, Nokia, and Microsoft implementing e-learning
  • 23. Rapid e-learning tools: Adobe Presenter
    • What is it?
    • A plug-in to MS PowerPoint that converts slide decks into self-paced multimedia e-learning products
    • Why do I need it?
    • Reduce development effort
    • Empower employees to quickly create e-learning
    • How do I get started?
    • Stand-alone tool (~$500) or development and delivery platform, Adobe Connect (~$700)
    launch demo
  • 24. Rapid e-learning tools: Adobe Captivate
    • What is it?
    • A development tool that generates Flash application demos, tutorials, simulations for self-paced e-learning
    • Why do I need it?
    • Bring employees quickly up to speed on new applications
    • Provide opportunities to practice in a simulated application environment
    • How do I get started?
    • Individual license (~$300)
    launch demo
  • 25.
    • What is it?
    • A platform for training and collaboration that integrates voice, application-sharing, video, quizzes, breakout rooms
    • Why do I need it?
    Web conferencing platforms: Cisco Webex
    • Replace in-class instructor led training with online sessions
    • Support remote employees, reduce carbon emissions
    • How do I get started?
    • Pay-per-use or site license
    launch demo
  • 26. Custom e-learning: Nokia Account Manager Training
    • What is it?
    • Interactive web applications designed to address specific training initiatives, delivered across the enterprise/geographies
    • Why do I need it?
    • Self-pacted training w/o need for instructors
    • Off-the-shelf training (applications, industry standard)
    • Ongoing (compliance, safety)
    • How do I get started?
    • Develop in-house or with outsource partner
  • 27. Simulation development: Microsoft Solution Selling Sim
    • What is it?
    • Highly interactive e-learning application that replicates an authentic on-the-job environment with rich media simulations
    • Why do I need it?
    • To train employees on social skills, complex decision-making, tactics & strategy, technical troubleshooting
    • How do I get started?
    • Develop in-house or with outsource partner
    launch demo
  • 28. Cisco Telepresence
    • What is it?
    • High-definition audio/video conferencing that enables face-to-face meeting experience
    • Why do I need it?
    • To maintain close contact with employees/customers/partners, while reducing the impact of travel
    • Conduct training sessions with richer interactivity, media sharing
  • 29. Conclusion
  • 30. Group Activity
    • Scenario 1: Enterprise A is rolling out a new ERP system which will entail process changes, a new web application and increased responsibilities for a number of roles.
    • Scenario 2: Company B is going to market with a new server virtualization product. Account Managers will need to be trained on basic technical overview, product value proposition and a new sales methodology.
    • Scenario 3: Company C needs to comply with new environmental regulations. The new codes have different implications across the company: Marketing, Manufacturing, Product Development.
    • In Groups of 3-4, discuss the following…
      • What e-learning solution might be appropriate for each scenario? What cost/delivery/sustainability issues should they consider? What would be the potential upside and downside of an e-learning solution?
  • 31. Key Takeaways
    • E-learning can integrate into your Strategic Plan
    • Multiple modes of delivery
    • The “Triple Bottom Line”:
      • Flexible to employee needs
      • Reduces carbon impact
      • Measureable cost savings and ROI