Social Media Tips, Tool and Techniques

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    Social Media Tips, Tool and Techniques - Presentation Transcript

    1. Social Media Tools, Tips and Techniques CJ Lucke & Glenn Batuyong Port of San Diego International Association of Public Participation Mini-Symposium June 2009
    2. What we will cover in 10 minutes
      • Overview of top social media tools
      • Importance of building relationships
      • Case studies of successful interconnection
      • These tools let you easily segment customers and give them exact information they want
    3.  
    4. City of Portland Water Department Blog
    5. Monitoring tool: Tweetdeck
    6. Follow Feedback on Twitter
    7. Building Relationships
    8. Free Advocacy
    9. Customer Comments
    10. Thank you!
      • Send any questions or comments to portmatters@portofsandiego.org
    SlideShare Zeitgeist 2009

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