Social Media Tips, Tool and Techniques - Presentation Transcript
Social Media Tools, Tips and Techniques CJ Lucke & Glenn Batuyong Port of San Diego International Association of Public Participation Mini-Symposium June 2009
What we will cover in 10 minutes
Overview of top social media tools
Importance of building relationships
Case studies of successful interconnection
These tools let you easily segment customers and give them exact information they want
City of Portland Water Department Blog
Monitoring tool: Tweetdeck
Follow Feedback on Twitter
Building Relationships
Free Advocacy
Customer Comments
Thank you!
Send any questions or comments to portmatters@portofsandiego.org
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