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The library is everywhere
 

The library is everywhere

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A group slide presentation of current and future ideas for the Chicago Public Library to be "everywhere" by offering resources and services to all user groups in places and ways that are convenient to ...

A group slide presentation of current and future ideas for the Chicago Public Library to be "everywhere" by offering resources and services to all user groups in places and ways that are convenient to the user.

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    The library is everywhere The library is everywhere Presentation Transcript

    • Library is Everywhere
      Bridge to the
      Future & Everywhere
      Yale Library Hall
      http://creativecommons.org/
    • “ . . .the central theme Borderless Library
      is that a library needs Beware Perfection
      to become more open Go where your users are
      to the input of its Be Social
      users; to become a The end of the culture of No
      more participatory
      environment.”
      Library 2.0: Creating a Borderless Library—Michael Sauers
      St John's College Old Library interior
      Wikimedia Commons
      Library is Everywhere
    • Libraries are Social Institutions:
      We have a clear and valid interest in applications and environment that drive social experiences. (slide 29)
      Libraries are a community “Exploration Space” not merely a collection space. (slide 141)
      It’s an Information Ocean, not a Highway. (slide 139)
      Stephen Abram—The Social Library 2.0: NextGen Library Economics
      Library is Everywhere—Stephen Abram
    • Libraries core skill is not delivering information
      Libraries improve the
      quality of the question
      and the user experience
      http://catandgirl.com/?p=957
      Stephen Abram—The Social Library 2.0: NextGen Library Economics
      (Slides 16 & 23)
      Library is Everywhere—Stephen Abram
    • Library is Everywhere—Stephen Abram
      (slide 126)
      Darlene Fichter 2006 (slide 92)
      Stephen Abram—
      The Social Library 2.0: NextGen Library Economics
      (Slide 33)
    • Mobile Libraries
      Digital Centers
      Kiosks
      Mini Libraries
      Collaboration—Trust the User
      Library is Everywhere
    • http://www.chipublib.org/branch/details/library/harold-washington/p/Index/Libraries Everywhere?
      Library is Everywhere
    • Teens
      College Students
      Working Adults
      New Residents/Immigrants
      Senior Citizens
      Library is Everywhere--Presenters
    • Teenagers
    • 31.4% of all households in Chicago have children younger than 18 years old living in the home
      20.8% of the approximate 725,000 school aged children are enrolled in grades 9-12
      Currently, close to 50% of the population ages 18-24 either have less than or equal to a high school education
      Chicago Teens by the Numbers
      2006-2008 American Community Survey 3-Year Estimates
      www.uscensus.gov
    • Teen Department Bridges the Gap
      Free WiFi service at any branch, teens are encourage to bring their laptops in order to stay mobile.
      Quick links called Brain Candy to popular catalog searches on topics teens are interested such as getting a job, applying for college, dating, sex, homework help and more.
      Teen Volume reads, an online Q&A with a favorite teen author.  Teens are encouraged to email the librarian their ideas for future authors they would like to learn more about. 
      Teen Volume is also offering a Reader's Theater program with a video sample explaining what Reader's Theater is and how teens can get involved.
      Chicago Public Library Teen Department
    • Homework Help offers a telephone hotline Monday-Friday from 5-9 PM.  They also offer online links to sites teens might find helpful including a mentoring search site. Librarians are also available by visiting the branch or emailing them.
      Teens are also encouraged to submit their own book reviews!  Through this simple form, teens can read about books other teens are enjoying and tell others about they liked.
      The Popular Topics page offers databases and websites teens can peruse on a variety of topics including college, jobs and college, money, creative writing, LGBTQ and even creative writing.
      The HowTo page offers a simple form for teens to be able to submit a question on any topic they want to Learn How To more about.  
      Teen Department Bridges the Gap
      Chicago Public Library Teen Department
    • Teen Department Access
      • While the website links direct anyone on the CPL Teen website page to the link, to access databases, one does need a library card.  To submit questions on the HowTo page or the Book Reviews page, one just needs an email address. 
      • Teens can access any of these pages on the Teen department's website from any computer making it easy to access information from a home computer, school computer lab, or the Chicago Public Library.  While there is no online chat, email addresses are visibly provided for when a teen can contact a librarian. 
    • YOUmedia is an innovative, 21st century teen learning space housed at the Chicago Public Library's downtown Harold Washington Library Center.
    • YOUmedia was created to connect young adults, books, media, mentors, and institutions throughout the city of Chicago in one dynamic space designed to inspire collaboration and creativity.
      StudentSpeak goes behind the scenes to watch how students at YOUmedia, the Chicago Public Library’s digital space for teens, are using Toni Morrison’s book “A Mercy” to create new media projects around themes of slavery and empowerment
      http://vimeo.com/15913863
    • The philosophy behind the creation of the Chicago Public Library's YOUmedia was to enable teens to be more than just consumers of digital media, but to be creators as well. 
      “Hang Out, Mess Around, Geek Out”
      Follow YOUmedia on Facebook
      Follow YOUMedia on Twitter: @YOUmediaChicago
      YOUmedia Google Calendar to track events and programs
      The Story of YOUmedia... from YOUmedia on Vimeo.
    • College Students
    • 2008
      Full Time Students Part Time Students
      Total: 13,245,000 Total: 5,387,000
      Age: Age:
      15-19: 4,020,000 15-19: 347,000
      20-24: 6,161,000 20-24: 1,179,000
      25-34: 2,091,000 25-34: 1,922,000
      35+: 972,000 35+: 1,939,000
      Table 5. Type of College and Year Enrolled for College Students 15 Years Old and Over, by Age, Sex, Race, Attendance Status, Control of School, Disability Status, and Enrollment Status: October 2008
      http://www.census.gov/population/www/socdemo/school/cps2008.html
      Statistics—College Enrollment
    • 20122017
      Total: 19,048,000 Total: 20,080,000
      Age: Age:
      14-17: 190,000 14-17: 211,000
      18-19: 3,940,000 18-19: 3,960,000
      20-21: 3,993,000 20-21: 3,958,000
      22-24: 3,584,000 22-24: 3,753,000
      25-29: 2,658,000 25-29: 3,035,000
      30-34: 1,616,000 30-34: 1,813,000
      35+: 3,066,000 35+: 3,350,000
      NOTE: Detail may not sum to totals because of rounding. Some data have been revised from previously published figures. Data by age are based on the distribution by age from the U.S. Census Bureau.
      SOURCE: U.S. Department of Education, National Center for Education Statistics. (2009). Digest of Education Statistics, 2008 (NCES 2009-020), Table 190.
      Statistics—Projected College Enrollment
    • Table 2: Students Use the Internet Most Often to:
      Communicate socially 42%
      Engage in work for classes 38%
      Be entertained 10%
      Communicate professionally 7%
      Not sure/Don’t know 2%
      Source: Pew Internet & American Life Project College Students
      Survey, n=1021. Margin of error is ±3.5%.
      http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdf
      Pew Research Statistics—College Students
    • Table 5: Comparing Online Information Searching to library use:
      Use Internet more than library 73%
      Use Internet and library about the same 16%
      Use Internet less than library 9%
      Don't know 2%
      Source: Pew Internet & American Life Project College Students Survey,
      n=1032. Margin of error is ±3.5%.
      http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdf
      Pew Research Statistics—College Students
    • Table 7: Internet Communication Tools Used Most by College Students:
      Email 62%
      Instant messaging 29%
      Web boards 5%
      Chat rooms 2%
      Newsgroups 1%
      Source: Pew Internet & American Life Project College
      Students Survey, n=1021. Margin of error is ±3.5%.
      http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdf
      Pew Research Statistics—College Students
    • Social media trends by age, 2009-2010
      % of online adults who use SNS or Twitter, 2009-2010
      Social Networking Use Twitter/Status Update Use
      2009 201020092010
      All Adults 46% 61% All Adults 11% 17%
      18-29   76% 86 % 18-29 20% 27%
      30-49   48% 61% 30-49 11% 16%
      50-64 25% 47% 50-64 5% 11%
      65+ 13% 26% 65+ 3% 5%
       
      Source: Pew Research Center's Internet & American Life Project, March 26 – April 19, 2009 Tracking Survey (N=2,253 adults 18 and older), and April 29 – May 30, 2010 Tracking Survey (N=2,252 adults 18 and older). The asterisk * indicates that change is not statistically significant.
      http://pewinternet.org/~/media//Files/Reports/2010/Pew%20Internet%20-%20Older%20Adults%20and%20Social%20Media.pdf
      Pew Research Statistics
    • Personal convenience:
      “I use the public library because it is close to my house.”
      Ease of use and familiarity:
      “I can find things more easily at the public library.”
      Materials:
      “I use the campus library whenever I need a journal.”
      Antell, K. (2004). Why do college students use public libraries? A phenomenological study. Reference & User Services Quarterly, 43(3), 227-36.
      Why do college students use public libraries?
    • Staff:
      “The librarians at the public library are friendly.”
      Subjective appeal:
      “I just like the atmosphere better at the public library.”
      Antell, K. (2004). Why do college students use public libraries? A phenomenological study. Reference & User Services Quarterly, 43(3), 227-36.
      Why do college students use public libraries?
    • 80 Locations
      Catalog & Online Research Databases
      http://www.chipublib.org/aboutcpl/history/hist1950.php
      Chicago Public Library--Everywhere
    • Wi-Fi @ the library
      Study Rooms
      Ask A Librarian
      Chicago Public Library--Everywhere
    • http://www.chipublib.org/eventsprog/programs/chgo_amplified.php
      Michele Rubin: Publishing’s Future in the Digital Age
      http://www.wbez.org/episode-segments/michele-rubin-publishings-future-digital-age
      Chicago Public Library--Everywhere
    • Don’t Pay the College Sticker Price!
      The three key areas of opportunity to reduce the overall cost of a college education will be discussed:  focus on strategies to maximize need-based financial aid eligibility, target the right colleges for merit-based financial aid and taking advantage of tax-saving opportunities.  Presented by Money Smart Partner, College Aid Planners, Inc.http://www.chipublib.org/eventsprog/programs/money_smart.php
      Chicago Public Library--Everywhere
    • Facebook
      Twitter
      http://notwhatyouthink.tumblr.com/post/88255572/find-us-on-facebook
      http://www.facebook.com/pages/Chicago-IL/Chicago-Public-Library/35447572453
      http://twitter.com/chipublib
      http://twitter.com/CPL_NWYT
      Chicago Public Library--Everywhere
    • Instant Messaging/Chatrooms
      24/7 Live Reference/Messageboard/FAQs
      Personalized Website/Learning Commons
      CPL website available in more languages
      Redbox type service for books and audiovisual
      Chicago Public Library—Future Possibilities
    • Online Book discussions
      Livestreaming & digital archives of free programs
      Partnerships with College libraries
      Transformation Lab type interaction/Social Media Center
      Open collaboration—Building new apps
      Chicago Public Library—Future Possibilities
    • What other possibilities are there?
      Pros & Cons of partnerships/collaborations?
      Types of Apps?
      Options for 24/7 Reference?
      Options for personalized library website/Learning Commons?
      Chicago Public Library—Questions
    • Working Adults
    • Locations are Everywhere
    • Not What You Think
      Where is CPL now?
      Not Where You Think
      Lollapalooza
      Volleywood
    • Tools for Job Searchers
    • Overdrive Media
      http://overdrive.chipublib.org
    • Ideas from Other Libraries
    • NYPL “secret” commuter branch
      Mini Branches
    • For those On-the-Go
    • http://www.gamequarium.org/cgi-bin/search/linfo.cgi?id=4609
      Who says the library and the airport can't be the same place?!
      Airport Libraries
    • The Future of CPL For Working Adults
    • “I know you have brick-and-mortar [library building projects], which are hugely expensive. Yet, everything is going electronic and mobile. I think the library [system] has to adapt also.” -Alderman Tom Tunney
    • Books
      Movies
      DVDs
      eBooks
      Audio Files
      Where working
      adults are!
      In CTA stations
      At the grocery store
      In the Laundromat
      Vending Machines
    • City walking tours using Gowalla
      Being Everywhere by being hyper-local
      Roving librarians in the neighborhood
      Librarians experts on neighborhood
      and event details
      About Town
    • Twitter reference
      and a helping hand
      to those in need
      Utilizing Facebook
      for book clubs
      Social Media
    • The Library is Everywhere 
       
    • Online Resources for New Residents
      • Website access (w/ links) to basic city resources:
             -utilities
             -school info
             -political representatives
             -official city website
      • Local Incentives Programs:
             -discount cards
             -culture pass
          
          
          
          
      • FAQs:
             -obtaining a library card
             -overview of collections
             -computer usage info
             -online and in-person               
              library services
      • City Guide info:
             -where to go
             -what to do
          
          
          
    • New Resident Guides/ FAQ Examples
      Palm Beach County--
      Gardiner Library--
      Chicago Public Library--
      County of Los Angeles Public Library--
      Corsicana Public Library--
    • Local Incentives
      Northern Kentucky Libraries--
      Mount Prospect Public Library--
      Scottsdale Public Library--
    • Social Media: Location based stuff 
      Foursquare
      http://foursquare.com/
      LibraryThing Local
      http://www.librarything.com/local
      Yelp
      http://www.yelp.com/chicago
      Google Places/Google HotPot 
      http://googleplacesdirectory.com/
      Claim your library, get the feedback (and statistics) you want!
    • Online Resource For Immigrants
      But so much more can be done...
      "New Immigrants – These individuals are highly motivated to acquire the knowledge and skills they need to be successful in their new homeland. Many use communication devices and media to stay connected with family and their countries of origin. But they also may use media and technology as a “window on the world” to develop language skills and to understand American culture and values without appreciating the unique characteristics of the American commercial media system, which differs in fundamental ways from those of many other countries."
      -The Knight Commission on the Information Needs of Communities in a Democracy
      The Basics:
      Languages
      Schaumburg   
      Citizenship
      Queens
      Literacy
      Seattle
    • Interactive Stuff 
      E-guides
      http://www.ocls.info/Virtual/eguides/default.asp
      For children
      http://www.storyplace.org/sp/storyplace.asp
      Personalization
      http://www.queenslibrary.org/index.aspx?page_nm=NAP+-+Programs
    • SkokieNet Community Information Network
      http://www.skokienet.org/taxonomy/term/2223
      http://www.libraryjournal.com/lj/ljinprintnetconnect/888306-335/mike_buhmann_toby_greenwalt_mick.html.csp
      "It’s easy to think that immigrants are a single group at risk of marginalization.  Then you see that there are many different thoughts and habits, just as there are many kinds of people.  This makes it challenging to design services, but also interesting.”
       -Mika Sihvonen, senior academic assistant at the Department of Information Studies and Interactive Media ( AKTIIVI Project) Finland     
    • Next Steps...
      • More work with Reforma
      • Wireless Grids?
      • Connectivity is key--Libraries helping immigrants to create blogs and other social networking accounts to connect with family around the world.  
      • Establish partnerships w/ media outlets, esp foreign language media.  
    •  
       
    • Senior Citizens
      http://www.flickr.com/photos/eprater/3158242905/
    • Population Statistics
    • Over 22% of library patrons are 55 years of age and older.
      CivicPartnerships.org – Lifelong Learning – New and Innovative Library and Educational Services
    • More seniors in the work force
      Increased focus on “aging in place”
      Active
      Lifelong learning
      Longer life expectency
      Smart homes
      Interactive technologies for health
      More seniors going online
      Boomers redefining what “old age” looks like
      The Definition of “Old Age” is Changing
    • Americans over 65 years old, especially older women, are coming online at faster rates than other age groups
      84% of wired seniors say they first got Internet access for reasons unrelated to work or school. Of those, 48% say they were encouraged to do so by family members – a higher percentage than any other age group.
      Wired seniors are devoted Internet users – 69% of wired seniors go online on a typical day, compared to 56% of all Internet users.
      AARP.org boasts more than 2.7 million unique visits per months, compared with 1.9 million a year ago. The online community has more than 1,000 groups and over 200,000 active participants
      Older Americans and the Internet
      Pew Internet & American Life Project – Wired Seniors 2001
    • Social networking use among internet users ages 50 and older nearly doubled—from 22% in April 2009 to 42% in May 2010.
      Americans age 65+ are among the least likely groups to go online, but once online, they are enthusiastic emailers, gamers, and information searchers.
      One-in-five (20%) online adults ages 50-64 say they use social networking sites on a typical day, up from 10% one year ago. Likewise, 13% of online adults ages 65 and older log on to social networking sites, compared with just 4% who did so in 2009.
      Overall, 92% of those ages 50-64 and 89% of those ages 65 and older send or read email and more than half of each group exchanges email messages on a typical day.
      Older Americans and the Internet
      http://pewinternet.org/Reports/2010/Older-Adults-and-Social-Media.aspx
    • Social Networking for Boomers
      “Eons went from a resource center for people in their 50s, 60s and 70s to a social network—a gathering place for our generation”
    • From the CPL 2010 Strategic Plan:
      “New programs and partnerships will be implemented to better serve growing populations such as adolescents, teens, active older adults, immigrant populations and those Chicagoans still stuck on the other side of the digital divide. New investment will be made in areas such as online information training, library skills for youth, services to immigrants, services to seniors and an adult summer reading program.”
      Chicago Public Library
      http://www.chipublib.org/aboutcpl/cpl2010/index.php
    • Tempe Public Library – Connections
      http://www.tempeconnections.org/index.php/home
    • …seeks to enrich the community by providing adults with opportunities to discover new purpose through access to a wide range of learning programs, encore work options and volunteer participation. The program targets people 50+, but is open to adults of all ages.
       …began with a city-sponsored task force on aging, which was put together by the mayor and Tempe City Council in 2001…found that Tempe residents tended to ‘age in place” instead of moving away as they grow older. That meant that new services had to be identified to meet the changing need of people approaching retirement age.
      Tempe Connections
    • Brooklyn Public Library – Service to the Aging
      http://www.brooklynpubliclibrary.org/seniors/
    • Founded in the late 1970s
      BPL is the only library system in the U.S. with a full office devoted to serving seniors
      Services offered:
      Books-to-Go
      Books by Mail to homebound and those with a disability
      Creative writing program with professional poets in assisted living centers
      Information & Cultural Programs – speakers and presenters at senior sites
      “Service to the Aging brings our services out of the library and into street fairs and senior sites, including but not limited to senior residences, nursing homes, and hospices.”
      Online book clubs
      Brooklyn Public Library – Services to the Aging
    • New Zealand – Dunedin Public Library – Home Services
      http://www.dunedinlibraries.govt.nz/your-library/services/home-services
    • Monthly library loans
      Residential care providers pay annual fee.
      Gives rest home residents access to a wide range of library materials
      Individual residents' needs filled by Home Services team on instruction from rest home staff
      Supply craft, read-aloud and special events books and materials for planned residential care activities
      Arrange and facilitate library visits for residents
      New Zealand – Dunedin Public Library – Rest Home Services
    • D’Youville Senior Care
      Learning Center
      Computer work stations
      Large print collection
      Media center
      “The goal of the Learning Center is to provide a new place for residents to continue to learn and stay connected to their friends, family, and the world-at-large, ultimately helping to increase their sense of independence and well-being.”
      Club and activity meetings
      Internet Book Camp
      Learn about the internet and email
      Weekly training class
      Opportunities for Libraries - Partnerships
      http://www.dyouville.com/resident_programs/learning_center.htm
    • GrandCare Systems
      Smart home technology and internet
      Central unit connected to TV, or monitor
      Provides continuous display of news, weather, photos, email, reminders, etc.
      Watch videos, play games to aid memory, listen to music, web chat
      Touch screen interface available
      Opportunities for Libraries – Age in Place Technologies
      http://www.grandcare.com/page/gallery/?level=picture&id=5
    • The Library IS Everywhere!
      Teens:YOUMedia provides the technology and teaches them how to use it. Engages kids in technology together with the literature. Standard resources such as homework help and quick links to topic of interest. Free Wi-Fi and ability to email librarians.
      New Residents/Immigrants: Libraries can provide new residents with much more than basic information. They can unlock a whole new social and collaborative way to find out more about their new community. Location based information can put libraries on the map for new residents. For immigrants, the library can help them connect to their old communities and support a new beginning in a new community. There are lots of opportunities to expand the world of social networking through library services.
      Working Adults: Not What You Think and Not What You Think! Overdrive allows for downloads of all types of media formats including ebooks. RedBox style mini-library boxes allow for convenience of access to materials. The library is also hanging out at the Library Lounge at events such as Lollapalooza.
      College Students: Allows for both academic research and class work in addition to social networking and communication with other classmates vital to a college experience
      Older 50+ Adults: Technology that adapts to their changing needs