EMOTIONAL INTELLIGENCE<br />
What is Emotional Intelligence?<br />Emotional intelligence is the capacity to identify and manage our own and other’s emo...
Emotions at work<br />To be emotionally intelligent YOU NEED to INTEGRATE rational and emotional responses.<br />
6 Principles of emotional intelligence<br />Emotion is a form of information<br />Trying to ignore emotions rarely works<b...
Feelings<br />
Don’t ignore your own emotions!<br />Assess yourself <br />Be confident<br />Be honest <br />Don’t clam up, talk openly<br...
Read people…Don’t judge, be of help!<br />Develop empathy <br />Be service-oriented<br />Check company policies<br />Manag...
Emotional intelligence
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Emotional intelligence

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Emotional Intelligence Overview and English vocabulary!

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Emotional intelligence

  1. 1. EMOTIONAL INTELLIGENCE<br />
  2. 2. What is Emotional Intelligence?<br />Emotional intelligence is the capacity to identify and manage our own and other’s emotions.<br />When you develop emotional intelligence you can use emotions to motivate yourself and others. <br />
  3. 3. Emotions at work<br />To be emotionally intelligent YOU NEED to INTEGRATE rational and emotional responses.<br />
  4. 4. 6 Principles of emotional intelligence<br />Emotion is a form of information<br />Trying to ignore emotions rarely works<br />People aren’t very good at hiding emotions<br />Effective decision-making must account for emotions <br />Logical patterns dictate emotions<br />Account for emotional universals and specifics <br />
  5. 5. Feelings<br />
  6. 6. Don’t ignore your own emotions!<br />Assess yourself <br />Be confident<br />Be honest <br />Don’t clam up, talk openly<br />Be goal-oriented<br />Increase your self-esteem <br />Work on optimism <br />Take the initiative <br />Ask for help!<br />
  7. 7. Read people…Don’t judge, be of help!<br />Develop empathy <br />Be service-oriented<br />Check company policies<br />Manage with inspiration<br />Be a change driving force<br /> Consider other person’s point of view.<br />Work as part of a team<br />Read people’s facial expressions, body posture, and voice. <br />Don’t jump to conclusions, talk to people. <br /> Promote effective adaptation<br />Consider emotions when making decisions <br />

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