Transformation of Continuity    through Technology           Heather Blanchard       Co Founder, CrisisCommons       Conti...
The New Deal• Common hub• Ubiquitous connection• Social & cultural adoption, new norms• Participatory, self organizing &  ...
Existing Guidance                Under Integrated Communications, NFPA 1600 2010 revision           states, “Preparedness ...
Existing Guidance•   “The process of identification and evaluation of risks    and impacts should take into account the loc...
By the NumbersMaking Data   Consumer Adoption
Common Challenges•   Can’t get to the data -    Access, culture•   Can’t use the data -    Technical skill, culture•   Can...
United Nations Office for theCoordination of Humanitarian    Affairs
What We Learned           Official/Affiliated Response Sources                                  Public Sources              ...
What’s Happening Outside         of Your Organization•   People are reporting what they see and hear•   People are directi...
Data for             Decision-Making• Employee Safety/Guidance/Alternative Operations• Customer Input and Engagement• Supp...
Rainbow of Sources    Justin Grimes - iMLS, 2008
Connecting   Need to ResourceData at the Right Time and the Right Place
From the Skyto the Ground    Remote Sensing to Crowdsourcing
Build Sensory & DataCollection Network Tap The Wisdom of Your Own People
Game-ificationFor Fun and Learning Making Workplace Preparedness Fun
Take Advantage of               the Opportunities•   Responsible community indicator information provider•   Trusted data ...
Heather Blanchard          Co Founder          CrisisCommons          heather@crisiscommons.org          703.593.3823     ...
Transformation of Continuity Through Technology
Transformation of Continuity Through Technology
Transformation of Continuity Through Technology
Upcoming SlideShare
Loading in …5
×

Transformation of Continuity Through Technology

1,279 views

Published on

Heather Blanchard, Co Founder of CrisisCommons, presentation at the 2011 Continuity Insights Conference.

Published in: Technology, Business
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,279
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
18
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide
  • \n
  • Recognize that everyone here is dedicated to making businesses and organizations better prepared for the unexpected\n Recognize that the marketplace expects (and relies upon) uptime and continuation of service\n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • Transformation of Continuity Through Technology

    1. 1. Transformation of Continuity through Technology Heather Blanchard Co Founder, CrisisCommons Continuity Insights Conference April 12, 2011 Atlanta, Georgia
    2. 2. The New Deal• Common hub• Ubiquitous connection• Social & cultural adoption, new norms• Participatory, self organizing & contributing, reuse• Geolocation
    3. 3. Existing Guidance Under Integrated Communications, NFPA 1600 2010 revision states, “Preparedness planning has to address the equipment, systems and protocols necessary to achieve integrated voice and data incident management communications.” Hazard Control points out, “As past emergency response activities have demonstrated, it is important to share hazard- and exposure monitoring data among response and recovery organizations.” “Determination of resource (people, vendors, equipment, data/ information, funding and time) required for resumption and recovery and their escalation sequence for deployment over time.”
    4. 4. Existing Guidance• “The process of identification and evaluation of risks and impacts should take into account the location of activities, cost and time of undertaking the analysis, and the availability of reliable data. Information already developed for business planning, regulatory, or other purposes may be used in this process..”• “Transportation of critical data to worksite.”• “Consider data and telecommunications integrity and cyber security.” (Re: Risk Assessment)• Under checking, “Data collected from monitoring and measurement can be analyzed to identify patterns and obtain information. Knowledge gained from this information can be used to implement corrective and preventive action. Metrics should be established to measure success of the OR management system.”
    5. 5. By the NumbersMaking Data Consumer Adoption
    6. 6. Common Challenges• Can’t get to the data - Access, culture• Can’t use the data - Technical skill, culture• Can’t understand the data - Filtering, visualization• Can’t use data together - Data standards
    7. 7. United Nations Office for theCoordination of Humanitarian Affairs
    8. 8. What We Learned Official/Affiliated Response Sources Public Sources Existing Data Population - Boundaries - Hydrology - Hypsography - Transportation/Roads - Social CapitalBefore Crisis Community Indicators Before CrisisAfter Crisis Power - Telecommunications - Weather - Alternative Access to Internet - After Crisis Food - Fuel - Shelter - Transportation - Health Care Crisis Specific Self-Directed Public Safety Reporting - Hazard Identification - Service Disruption Identifier - Public Sentiment - Status Sharing - Resource Management Need for Data Preparedness
    9. 9. What’s Happening Outside of Your Organization• People are reporting what they see and hear• People are directing resources to real or perceived needs• People are talking about or have a general view about your brand and the ability to “trust” your company• Employees can be sharing what they know/see about the company knowingly or unknowingly via their friends• Technology volunteers and the public are aggregating and mapping open related to the crisis, which could include data about your company• Government at all levels are making decisions which will affect your ability to operate
    10. 10. Data for Decision-Making• Employee Safety/Guidance/Alternative Operations• Customer Input and Engagement• Supply Chain Status• Interdependency Assessment
    11. 11. Rainbow of Sources Justin Grimes - iMLS, 2008
    12. 12. Connecting Need to ResourceData at the Right Time and the Right Place
    13. 13. From the Skyto the Ground Remote Sensing to Crowdsourcing
    14. 14. Build Sensory & DataCollection Network Tap The Wisdom of Your Own People
    15. 15. Game-ificationFor Fun and Learning Making Workplace Preparedness Fun
    16. 16. Take Advantage of the Opportunities• Responsible community indicator information provider• Trusted data through employee, vendor and supplier sensory network• Listening and responsiveness through interactive engagement• Public trust and transparency through frequent, open information• Innovation through participatory actions and partnership building
    17. 17. Heather Blanchard Co Founder CrisisCommons heather@crisiscommons.org 703.593.3823 twitter/skype: poplifegirl www.facebook.com/heather.blanchard www.linkedin.com/in/hblanchaThanks!

    ×