Harnessing Volunteer Technology Communities to BuildCapacity in Crisis Response and Global Development                   J...
2000                             2005                                    2009Rise of Mobile                  109.5M       ...
From Idea to Community    Evolution of an Idea                        Catalyst for Partnerships•   January 2009 - Transpar...
Video
CrisisCamp Haiti                        Columbia•   Call to action; global footprint•   Low barrier to entry; replicable• ...
Highlights        Innovation - Problem Solving - Mapping• Tradui Mobile  Translation App• Long Distance Wi-Fi• OpenStreetMap
CrisisCommons•   Convener of communities across    competition and organizational    challenges•   Leverages collaborative...
Sloan    Investment•   Convening of the First    International CrisisCongress•   Convening of stakeholder    roundtables• ...
CrisisCamp Feedback
What We Learned•   Pervasive competition within all    stakeholder groups•   Vendor based technology    relationships•   I...
What is Needed?•   Objective technical assistance,    support for creative problem solving•   Long term support for Crisis...
Evolution of the                          Environment• August 2009: Camp Roberts Engages VTCs for its Bi-Annual Demonstrat...
Potential Competition Key Competition Capability: One to Many      Requirement      CrisisCrowd
Our RoleWe Leverage Expertise, Communities and Resources                                                                 V...
What We ProposeConnecting and Leveraging the Ecosystem to Build Capacity          Through a Commons-Based Approach        ...
2011             Laying the Foundation•   Facilitate development of the Commons    Council with four stakeholder workgroup...
Looking to 2011•   CROs have asked for our help•   New acceptance of collaborative tools•   Growing VTC communities, predi...
Path Ahead•   Transform goodwill to formal    relationships•   Facilitate needs from    stakeholders to inform    developm...
2012+ Blue SkySilicon Valley - Washington DC - Geneva - South America - Sydney                         Global Presence
Need Your Help• SMEM Camp• Missing Persons• Situational Assessment• After Action Reports• Case Studies
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CNA Brownbag - January 31, 2011

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Heather Blanchard's presentation to CNA.

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  • CNA Brownbag - January 31, 2011

    1. 1. Harnessing Volunteer Technology Communities to BuildCapacity in Crisis Response and Global Development January 31, 2011 Presented by Heather Blanchard Chief Evangelist, Co-Founder CrisisCommons
    2. 2. 2000 2005 2009Rise of Mobile 109.5M 207.9M 285.M (US Figures, CTIA) 38% 69% 91% (SMS Not Recorded) (81 Billion SMS) (1.56 Trillion SMS) Tools Communities Hurricane Ike Haiti Earthquake Cyclone Nargis Chile Earthquake Mumbai Attacks Events 9/11 FL Hurricanes Indian OceanTsunami Oil Spill Pakistan Floods Kenyan Elections Katrina VA Tech Shooting Iranian Election ProtestsCrisis-Related Volunteer TechnologyCommunities 98 99 00 01 02 03 04 05 06 07 08 09 10
    3. 3. From Idea to Community Evolution of an Idea Catalyst for Partnerships• January 2009 - Transparency Camp • June - First Ignite Session at the World Bank; Interest in Building Capacity• March 2009 - Gov 2.0 Camp • August - USAID Afghanistan Election• June 2009 - CrisisCamp DC Monitoring• Participants: MIT Media Labs, GWU, • September - Google, Yahoo and Google,Yahoo, Microsoft, UN Microsoft form informal partnership Foundation, Sunlight Foundation, Apps called Random Hacks of Kindness for Democracy, Homeland Security, DoD, World Bank, Development Seed, • October - CrisisCamp Philadelphia GeoCommons, Open Street Map, Sahana, Ushahidi, CrisisMappers • November - Random Hacks of Kindness hosts first Hackathon
    4. 4. Video
    5. 5. CrisisCamp Haiti Columbia• Call to action; global footprint• Low barrier to entry; replicable• Recognized by CROs and VTCs• 50 events, 10 countries United Kingdom• 1,500+ highly skilled volunteers• Focus on mapping, missing persons, language and search Canada France
    6. 6. Highlights Innovation - Problem Solving - Mapping• Tradui Mobile Translation App• Long Distance Wi-Fi• OpenStreetMap
    7. 7. CrisisCommons• Convener of communities across competition and organizational challenges• Leverages collaborative systems, open environments• Translates needs from CROs to the VTCs and the public• Provides technical assistance and opportunity for creative problem solving Diversified Global Network• Catalyst for a new knowledge base based on captured lessons learned• Leverages partnerships and networks
    8. 8. Sloan Investment• Convening of the First International CrisisCongress• Convening of stakeholder roundtables• Expert engagement• Development and validation of the problem definition• Full time support
    9. 9. CrisisCamp Feedback
    10. 10. What We Learned• Pervasive competition within all stakeholder groups• Vendor based technology relationships• Inadequate technology infrastructure and digital literacy• Lack of formal coordination role• Need for long term relationships, and project management• Little understanding of technology ecosystem; tools
    11. 11. What is Needed?• Objective technical assistance, support for creative problem solving• Long term support for CrisisCamp and VTCs, including project management• Amplification of grassroots innovation, collaborative systems• Translation of needs; development of lessons learned and research-based approaches• Stewardship of the new knowledge base, translate into research opportunities• Formal partnerships and resources• Legal protection; Security and Privacy
    12. 12. Evolution of the Environment• August 2009: Camp Roberts Engages VTCs for its Bi-Annual Demonstration• August 2009: U.S. AID Adoption of Crowdsourcing information for Afghanistan Elections• October 2009: Homeland Security Secretary and FEMA Admin. Craig Fugate Visit Facebook; TechNet Dedicates to Working With Industry to Engage in Crisis Response• October 2009: CrisisMappers Host First Conference• October 2009: Temple University Center for Disability Preparedness hosts 2nd CrisisCamp• November 2009: Random Hacks of Kindness Hackathon; FEMA Admin. Craig Fugate Keynotes• January 2010: UN OCHA Uses “Unverified Data” (OSM) to Lead SAR• February 2010: McKinsey Conducts VTC Study for the World Bank• February 2010: Government of Haiti Requests OpenStreetMap Data• June 2010: FEMA Hires Director of Digital Strategy• June 2010: U.S. DoD Hosts QuickNets event for open source crowdsourcing apps for situational awareness• June 2010: White House Calls For Public to Help Oil Spill Via CrisisCommons• July 2010: World Bank Launches Innovation Center to include VTC Liaison• July 2010: FEMA Hosts CrisisCommons; Requests Input from the Commons• August 2010: American Red Cross Hosts First Crisis Data Summit• August 2010: UK Guardian Launches Multi-Media and Crowdsourcing Team
    13. 13. Potential Competition Key Competition Capability: One to Many Requirement CrisisCrowd
    14. 14. Our RoleWe Leverage Expertise, Communities and Resources VTCsCROs CrisisCommons The PublicAffiliated Affiliated Responder Un-Affiliated ResponseResponse Connectivity to Resources Spontaneous Effort Source of Affiliated Requirements New Efforts Leverage Under Utilized; Unknown Resources Unknown Resources Research Based Approach; Recognized Knowledge Base Academia Private Sector Under-Leveraged Resources
    15. 15. What We ProposeConnecting and Leveraging the Ecosystem to Build Capacity Through a Commons-Based Approach CrisisCommons VTC Tools; Behavior Community Proactive, Non-Market Development Researched Based Mapping VTC Academic Private Sector Proactive, Non-Market Data Resource Pool From Incubation CRO Loaned Language Crisis After Action Reactive, Partnership Executives Lessons Learned Based Academia Volunteers Innovation Challenge Reactive, Multiple Incubator Private Sector CRO Prototype Community Projects Lab Council Fellows
    16. 16. 2011 Laying the Foundation• Facilitate development of the Commons Council with four stakeholder workgroups• Develop formal relationships and buy-in Requirement Requirement with the CROs, VTCs, private sector and Development Development academic communities Location/ Stakeholder• Facilitate requirements to build the Partner Buy-In Commons lab to include consumer, academic Web Tools Selection and private sector R&D approaches; Develop Gatherings innovation approach/methodology• Convene the VTC Community; Host the Community Lab Council Second Annual International CrisisCongress Incremental Approach
    17. 17. Looking to 2011• CROs have asked for our help• New acceptance of collaborative tools• Growing VTC communities, predictable Crisis Crowd• Public has capability, desire to assist• Capability to matrix private sector and academia resources
    18. 18. Path Ahead• Transform goodwill to formal relationships• Facilitate needs from stakeholders to inform development of CrisisCommons• Facilitate research agenda• Continued support of CrisisCamp; ongoing crises• Evaluate and report on the continuing evolution of the ecosystem
    19. 19. 2012+ Blue SkySilicon Valley - Washington DC - Geneva - South America - Sydney Global Presence
    20. 20. Need Your Help• SMEM Camp• Missing Persons• Situational Assessment• After Action Reports• Case Studies

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