Ternullo, Joseph - Just in Time: Technology Redefines the Locus of Care
Barcelona, SpainMay 24, 2012Just in Time: Technology Redefines theLocus of CareJoseph L. Ternullo, JD, MPHAssociate Director, Center for Connected Health, Partners HealthCareAdjunct Faculty, Northeastern Universityjternullo@post.harvard.edu617-726-4207
Brief BioJoseph Ternullo, JD, MPH, is associate director of Partners HealthCare’s Center for ConnectedHealth and on the Northeastern University Health Informatics faculty. He’s founder andorganizing chair of the annual Connected Health Symposium, a preeminent international event forinnovators operating at the crossroads of the Internet, mobile communications and health. Joeadvises the US Commerce Dept. on international trade and the X PRIZE Foundation on its $10MTricorder Competition for transforming healthcare. He sits on the review panel for the Office ofthe National Coordinator for Health IT’s One in a Million Hearts Challenge and serves on theMass Technology Leadership Council, Mass. Health Quality Partners and Harvard Club of theNorth Shore boards. A co-founder of Continua Health Alliance, Joe holds degrees from BC,Bentley, BU and Harvard.
Technology: has transformed the customer experience
Generation Y’ers “r” leading: ‘OK to Step Off the Cliff” Generation Y Baby Boomer
Technology has transformed industries.Banking, travel and education to name a few.
Patient-centric careBefore our eyes, healthcare is being deconstructed. As the reconstruction occurs,just as with other industries, it will move to a distributed model with the person,not the provider as the locus of care.
The NEW locus of care Patient EducationPharmacy Incentive Physicians &Self-Manage Specialists Employer Payer Hospital Purchaser
Activities traversing the roadway will evolve naturally over time• remote registration and admitting• appointment scheduling for in-person and virtual visits• ad-hoc provider/patient remote check-ins• patient reading of medical records• automatic transmission of remote vital signs• automatic reporting of test results• automatic and customized alerts and reminders•participation in live and virtual patient support groups•involvement in clinical social media contests and challenges• opt-in reward and incentive offers• proactive monitoring of health and wellness data•downloadable “apps, medical device plug-ins