Align conversations on
business objectives
Client - Date
What is the main discussion between people of a
same company at lunch
Set up the network
Conversation and processes
Make the process smooth
Optimize the process
Conversations are part of the p...
Set up the network
Conversation and processes
Make the process smooth
Optimize the process
There is more and more conversa...
Set up the network
Conversation and processes
Make the process smooth
Optimize the process
Too much conversations ?
How to use conversation to enhance the business
Social business impact is a long journey
Collaborative use
above the business
process:
i.e : community of
practice
Align social goals on business goals
Different objectives related to your business lines
R&D
•  Innovate through partnership
•  Community of experts
Customer a...
A tool and organization issue
A tool to smooth the daily work …
… Then develop new uses
Digital workplace is more and more trendy
Jane Mc Connel’s vision :
The digital workplace is the eco-system of
enterprise ...
14
Inspiré de 3e monde
Multi-canal
Collaborateurs
Managers
HR
C-Suite
& Governance
Social
Network
Business Purchase Supply...
Organize the unstructured information to make
them available and useful
•  70-80% of the
information are
unstructured
and ...
A community is potentialy a private space, gathering people with a common goal.
Organize to bring the conversations to the...
Asses the impact on business processes
Yo u d o n ’ t a s s e s s t h e
membership and the use of
the platform :
• Number ...
Produce value through conversations inside
business process
Identify goals
•  Answer to a
business need
•  Identify the
ad...
Upcoming SlideShare
Loading in …5
×

Business objectives

794
-1

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
794
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
13
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Business objectives

  1. 1. Align conversations on business objectives Client - Date
  2. 2. What is the main discussion between people of a same company at lunch
  3. 3. Set up the network Conversation and processes Make the process smooth Optimize the process Conversations are part of the processes
  4. 4. Set up the network Conversation and processes Make the process smooth Optimize the process There is more and more conversations
  5. 5. Set up the network Conversation and processes Make the process smooth Optimize the process Too much conversations ?
  6. 6. How to use conversation to enhance the business
  7. 7. Social business impact is a long journey Collaborative use above the business process: i.e : community of practice
  8. 8. Align social goals on business goals
  9. 9. Different objectives related to your business lines R&D •  Innovate through partnership •  Community of experts Customer and Sales •  Enhance the client relationship •  Integrate the customer insights Human ressources •  Strengthen recruitment and talent management •  Make the organization nimble
  10. 10. A tool and organization issue
  11. 11. A tool to smooth the daily work …
  12. 12. … Then develop new uses
  13. 13. Digital workplace is more and more trendy Jane Mc Connel’s vision : The digital workplace is the eco-system of enterprise platforms and services that enable people to work, collaborate, communicate, develop services and products and better serve customers or the public The digital workplace is multi-dimensional: •  The managed dimension includes business applications and validated, authoritative, reference content. It is primarily internal but extends partially into the client-partner sphere for inter-enterprise projects and processes. •  The structured collaborative dimension involves teamwork on projects with specific goals, deliverables and timelines. It also extends into the client-partner sphere. •  The social collaborative dimension is self-organizing. It includes social networking, micro blogging, community-building and other social features such as UGC (user-generated content). It extends from internal into the public sphere.
  14. 14. 14 Inspiré de 3e monde Multi-canal Collaborateurs Managers HR C-Suite & Governance Social Network Business Purchase Supply Finance …SI Thread to smooth daily work Socialization of the IT system
  15. 15. Organize the unstructured information to make them available and useful •  70-80% of the information are unstructured and grow 10 to 50 time faster than the structured one •  Synthesize, filter and prioritize information to make them intelligible and available (curation)
  16. 16. A community is potentialy a private space, gathering people with a common goal. Organize to bring the conversations to the objective Business community Community of practice Project community Experts community
  17. 17. Asses the impact on business processes Yo u d o n ’ t a s s e s s t h e membership and the use of the platform : • Number of commentaries • Number of members • Number of content • …
  18. 18. Produce value through conversations inside business process Identify goals •  Answer to a business need •  Identify the added value Define a strategy •  Describe needs •  Identify and assess Insert conversations •  Filter the threads •  Work inside dedicated communities Apply and Assess
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×