Annette Hearnden, Healthwatch Birmingham Consultation

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  • Note – Complaints only apply to the NHS.
  • Note – Complaints only apply to the NHS.

Transcript

  • 1. Healthwatch Birmingham Consultation Annette Hearnden Thursday 15th March 2012
  • 2. What will Healthwatch do? As an organisation separate from the City Council and NHS, it will gather information about Health and Social Care in Birmingham:  Through members of Healthwatch  Through members of the public  Through research  Through enter and view It will lobby the NHS and Birmingham City Council to improve services It will give information to local people
  • 3. Opportunities We can decide how Healthwatch will be developed in Birmingham We can use the consultation to make a Healthwatch that people want to use We can set the activities that we expect from Healthwatch We can make Healthwatch something you want to take part in
  • 4. What do we want to know? How should Healthwatch talk to you? How do you want to get involved? How should Healthwatch report what it does? Should Healthwatch support people to make complaints? Any other ideas?
  • 5. How are we consulting? Through our consultation document Attending public meetings Through local websites Via our ambassadors A public consultation event Tues 21 August 6pm at Carrs Lane Church, Birmingham.
  • 6. How can you take part? Email: healthwatch@bhwbb.info Complete a questionnaire Website: www.bhwbb.net/healthwatch Twitter: twitter.com/bhwbb
  • 7. Thank you for listening Any questions?