Effective   TeamPerformance
Effective   TeamPerformance
Introduction Activity•   What is your name, department?•   Where did you grow up?•   Tell us about your first car?•   What...
How do youdefine ……TEAM?
TEAMA group of peopleorganized to worktogether to accomplisha common purpose forwhich they shareaccountability
3 Key Factors• Putting people together to work• Having and overall common purpose• Being mutually accountable
How do youdefine ……TEAMWORK
Teamwork is….   Cooperative effort   by the members of   a group or team to   achieve a common   goal
The Terrible   TwentyWhy Some Teams Struggle
Six Critical Skills of Team Members•   Interpersonal communication•   Systematic problem-solving•   Planning and goal sett...
ActivitySystematic Problem Solving and Conflict Resolution
Ten Qualities of An Effective        Team Player• Demonstrates reliability• Communicates constructively• Listens actively
Ten Qualities of An Effective          Team Player• Functions as an active participant• Shares openly and willingly• Coope...
Ten Qualities of An Effective           Team Player• Exhibits flexibility• Works as a problem-solver• Treats others in a r...
8 Roles of a Team Leader• Provide Purpose• Establish Shared Ownership• Develop Team members to the fullest  potential• Bui...
Supervisors as Coaches • Meet Regularly • Give lots of feedback • Help resolve problems   and conflicts • Push accountabil...
Encourage Excellence•   Review Progress Regularly•   Provide constructive feedback•   Support Professional Development•   ...
Seven C’s of Effective Team Performance                          ClarityAn understanding of the teams purpose, expected ou...
Seven C’s of Effective Team Performance            CapabilityHaving the necessary skills and knowledge to complete tasks e...
Seven C’s of Effective Team Performance        CollaborationAn understanding of how to work together and use resources eff...
Seven C’s of Effective Team Performance    Commitment     A high degree of commitment to the team’s mission and to each ot...
Seven C’s of Effective Team Performance            CommunicationAn understanding of positive communication practices, incl...
Seven C’s of Effective Team PerformanceContinuous Improvement  An commitment to continuously improve work processes and te...
Seven C’s of Effective Team Performance            CreativityConditions that encourage diverse thinking, new ideas, and in...
What is Teambuilding?Two Categories of Team-Building• Social Activities•Team-Related Exercises
Team Building Exercise ShipbuildingShipbuilding                  SHIPBUILDING
Comparison of a Team Coach and      a Work Group BossFunction               Coach of Team                Boss of Work Grou...
Comparison of a Team Coach and      a Work Group BossFunction             Coach of Team          Boss of Work GroupCommuni...
Effective team performance
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Effective team performance

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  • It is easy to think that teamwork is natura, and that people instinctively have the interpersonal skills to work together. Perhaps that was more true 150 years ago when tema success – in the form of families or viallages working togeter to rais a barn or bring in the crop might have been rewarded. However, since the industrial lage, performance of the individual has been paramount. One gets hired on his or her individual merit. Companies hire individuals to fill specific needs and those getting hired stand alon or wlk on their individual skills. While so many things are given attention in the workplace, attention to the team as a whoe may not be given enough attention. Resulting in dysfunction and failure
  • It is easy to think that teamwork is natura, and that people instinctively have the interpersonal skills to work together. Perhaps that was more true 150 years ago when tema success – in the form of families or viallages working togeter to rais a barn or bring in the crop might have been rewarded. However, since the industrial lage, performance of the individual has been paramount. One gets hired on his or her individual merit. Companies hire individuals to fill specific needs and those getting hired stand alon or wlk on their individual skills. While so many things are given attention in the workplace, attention to the team as a whoe may not be given enough attention. Resulting in dysfunction and failure
  • The clasrit of a teams mission goal and roles hel to define the teams direction Clarity iof purpose focuses a team on what to accomplish and how it fits within an organizations larger priorities. When the directions is clear it is easier to accomplish work together
  • The teams collective skills, knowledge and experience form its foundation and help to determin the extent to which the team is able to perform to its potential. This is everybody’s job – to make sure that team members are capable….
  • Individuals must be anle to work individually and intedependently, in order to maximize performance and accomplish goals.
  • Every team member should demonstrate some commitment. Commitment to the team, to high performance standards, customer satisfaction , to name a few are critical to effective team performance.
  • A team must keep itself connected, informed, and coordinated. The quality of a teams communication can shed some lite on their effectiveness. High performing teams have open, honest communication,. This communication should not be hindered by fear or other problems.
  • This allows the team to adapt to new challenges. Efforts as individuals and as a team should be rigorously evaluated. The team must be able to react to changes in a way that masimizes and continually enhances team performance.
  • The environment should support taking appropriate risks, effective prroblem solving and tolerance for new and different ideas. Making new connections is important.
  • Effective team performance

    1. 1. Effective TeamPerformance
    2. 2. Effective TeamPerformance
    3. 3. Introduction Activity• What is your name, department?• Where did you grow up?• Tell us about your first car?• What was your first job?
    4. 4. How do youdefine ……TEAM?
    5. 5. TEAMA group of peopleorganized to worktogether to accomplisha common purpose forwhich they shareaccountability
    6. 6. 3 Key Factors• Putting people together to work• Having and overall common purpose• Being mutually accountable
    7. 7. How do youdefine ……TEAMWORK
    8. 8. Teamwork is…. Cooperative effort by the members of a group or team to achieve a common goal
    9. 9. The Terrible TwentyWhy Some Teams Struggle
    10. 10. Six Critical Skills of Team Members• Interpersonal communication• Systematic problem-solving• Planning and goal setting• Collaborative conflict resolution• Group decision making• Meeting management
    11. 11. ActivitySystematic Problem Solving and Conflict Resolution
    12. 12. Ten Qualities of An Effective Team Player• Demonstrates reliability• Communicates constructively• Listens actively
    13. 13. Ten Qualities of An Effective Team Player• Functions as an active participant• Shares openly and willingly• Cooperates and pitches in to help
    14. 14. Ten Qualities of An Effective Team Player• Exhibits flexibility• Works as a problem-solver• Treats others in a respectful and supportive manner• Shows commitment to the team
    15. 15. 8 Roles of a Team Leader• Provide Purpose• Establish Shared Ownership• Develop Team members to the fullest potential• Build a star team, not a team of stars• Motivate and inspire team members• Lead and facilitate constructive communication• Monitor, but don’t micromanage
    16. 16. Supervisors as Coaches • Meet Regularly • Give lots of feedback • Help resolve problems and conflicts • Push accountability • Mentor
    17. 17. Encourage Excellence• Review Progress Regularly• Provide constructive feedback• Support Professional Development• Address problems constructively and timely• Recognize successes
    18. 18. Seven C’s of Effective Team Performance ClarityAn understanding of the teams purpose, expected outcomes, roles, responsibilities, andexpectations
    19. 19. Seven C’s of Effective Team Performance CapabilityHaving the necessary skills and knowledge to complete tasks efficiently and appropriately.
    20. 20. Seven C’s of Effective Team Performance CollaborationAn understanding of how to work together and use resources effectively to achieve teamgoals
    21. 21. Seven C’s of Effective Team Performance Commitment A high degree of commitment to the team’s mission and to each other.
    22. 22. Seven C’s of Effective Team Performance CommunicationAn understanding of positive communication practices, including active listening, and giving and receiving feedback
    23. 23. Seven C’s of Effective Team PerformanceContinuous Improvement An commitment to continuously improve work processes and team effectiveness.
    24. 24. Seven C’s of Effective Team Performance CreativityConditions that encourage diverse thinking, new ideas, and innovative solutions
    25. 25. What is Teambuilding?Two Categories of Team-Building• Social Activities•Team-Related Exercises
    26. 26. Team Building Exercise ShipbuildingShipbuilding SHIPBUILDING
    27. 27. Comparison of a Team Coach and a Work Group BossFunction Coach of Team Boss of Work GroupControl and Plays leadership role and Nearly total controlresponsibility of group pushes accountability so and responsibility for that team members the group; the share in what affects the authority figure team as a wholeOutcomes focused on Performance results and Business, work development of team getting doneExtent of guidance Frequent. Teaches, Rare. Guides more supports, clarifies by telling people what direction, gets resources, to do gives feedback, encourages, challenges
    28. 28. Comparison of a Team Coach and a Work Group BossFunction Coach of Team Boss of Work GroupCommunication flow Group level and one- Moore often one-on-with staff on-one one Two-way interactions More one-way interactionsDecision making, Involves team in Makes moreplanning, problem issues affecting the decisions, planssolving group Solves most problems Consults to seeks affecting the group consensus
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