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Ness Expertise in Product Development Life Cycle - Educational Domain

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  • 1. Ness Media & Education Competency Software Product Labs © 2009 Ness Technologies
  • 2. Ness Technologies Corporate Profile 8,300+ employees strong across 18 countries Differentiated capabilities ► Global delivery capability ► Experienced sub-vertical, domain teams and IP Software Product ► Unique business model for software product Engineering development ► Strong partnerships with technology leaders ► State-of-the-art solutions and systems Enterprise Applications & Software 500 Clients worldwide, no single client exceeds 5% Distribution Business of revenues Services Focus on complex, highly regulated industries ► Financial Services, Software and High Tech, Healthcare & Life Sciences, Public Sector, Defense and Homeland Security, Telecom & Utilities Revenues over 85% from existing customer base Consistent growth: 6 year CAGR of 26% www.ness.com
  • 3. Global Reach, Local Presence Germany United Netherlands Switzerland Canada Kingdom Czech Republic Slovakia Hungary Portugal Romania United States Italy Israel Spain India Thailand Malaysia Singapore NESS Offices NESS Technology Centers www.ness.com
  • 4. Ness Software Product Labs is One of Three Specialized Business Lines Software Enterprise Applications Software Distribution Product Development & Business Services Product lifecycle collaboration Vertical specific and Value-added distributor through dedicated product labs for proprietary solutions for 30+ leading enterprise clients who build or rely on tailored to client needs software companies software to generate revenues Business consulting, Extends software ► Independent Software Vendors integration, custom engagement model into across many domains development and key Western European ► Internet Services and Information knowledge-based geographies Providers processes ► Businesses with commercial level proprietary applications www.ness.com
  • 5. Fast Facts Scale, global know-how and best practices for competitive edge ► Operating 50+ ongoing client Labs • 83% US Clients • 17% W. European Clients ► 2200 Billable Technologists ► Operational benchmarks and methods for rapid ramp and stabilization ► Best practices councils and innovation culture for value-added contributions Client Labs located and coordinated to maximize utility ► India, Eastern Europe, Israel and co-located with client teams ► Choice of Technology Centers • Bangalore • Mumbai • Chennai • Pune • Szeged • Hyderabad • Beer Sheva • Kosice www.ness.com
  • 6. Labs Engineered to Extend Your Team  Release management rigor; pure “Ness was the only supplier with real product focus product knowledge behind its sales pitch.  Stay in synch adapting product to The quality of their artifacts was the customer demands, competition, strongest.” technology change  IP and security built into operations  Lab „blue-print‟ is built jointly with Product Mindset the client  Benchmarks and methods for rapid ramp and stabilization  Dedicated team, precise domain  Labs located and coordinated to and lifecycle skills, appreciate in maximize utility value over time  Team infused with client culture Model Confidence to ensure tight linkages to client “ I was blown away by the strategies process of the  Transparent governance organization and the operations. It stands out “Our biggest off shoring fear is loss of over companies I„ve worked control. I would embrace any solution that with in the past.” might solve that.” www.ness.com
  • 7. Global Delivery Capabilities—India+ Eastern India Israel Europe Bangalore, Hyderabad, Mumbai, Slovakia, Hungary, Locations Beer Sheva, Tel Aviv Pune Czech Republic, Romania Ness Presence 2800 staff 2000 staff 2000 staff Proximity to Western Sophisticated Faster maturity, scale, high tech Advantage Europe, high retention technology skills, high ecosystem rates tech ecosystem The leader, increasingly Often first choice for Rich source of complemented by other locations Europe, an important fundamental research and global alternative domain skills Most providers are still India centric; Ness provides a consistent governance and a multi-shore approach nurturing local talent www.ness.com
  • 8. Complete Software Product Lifecycle Capabilities Product Roadmap Requirement Analysis System Analysis Level 1 Architecture & Design Level 2 Development & Unit Testing Porting & Migration Globalization Level 3 Integration & Systems Load & Configuration Scalability Management Release Stress Management Full Product Performance & Release Usability Conformance 7 www.ness.com
  • 9. Experience Across the Full Software Product Lifecycle Product Management Product Roadmap Requirements Analysis Development System Analysis Architecture & Design Development & Unit Testing Porting & Migration Globalization Testing & QA Integration & Systems Load & Scalability & Stress Performance & Conformance Usability Release Engineering Full Product Release Release & Configuration Management Sustenance Engineering (L3) Professional Services Technical Support (L1& L2) Technical Publications Process Audits www.ness.com
  • 10. Engagement Maturity Cycle Client Lab Blue Print Major Phases Strategic Intent Work Plans, Resource Plan, Infrastructure Plan Governance Mechanism Quarterly Review Initialize Phase Implement Blue Print Fine tune Blue print as required Performance Metrics Stabilize Phase Measure & Improve SOW based Execution Focus on Non-Financial Perf. Indicators (Guided Flexibility) Optimize Phase Maximize productivity Contractual Commitments Meaningful Innovation ► Term Sheet Renew ► Lab Agreement Phase (IP Protection) 2nd Generation Blue Print Commercials Or transfer Month ► Value on Investment 0 ► Lab Financial Tracking Month 1-3 ► Equipment Mgmt. Month 4-12 Month 12-18 Month 24-36 www.ness.com
  • 11. A Product Mindset is our DNA www.ness.com
  • 12. Media Competency Overview Close to a decade of experience in Media & Education Industry ► In-depth experience across content value chain sub segments - Content Creation, Assessment engines, Management and distribution for Media & Education Engaged with various Media & Education industry leaders ► Media – Hollywood Media Corporation, NY Times Group etc. ► Education – Pearson Group, Maximus, Spectrum K-12 Inc., GMAC etc. Strong presence in North American & European market Product Development & Delivery Center across the globe with: ► Specialists in Media Back Office Systems, Syndication engine, Content Management System & Video Aggregation Engine, Custom built solutions ► Specialists in Learning solutions, Assessment Solutions and Back office & Enterprise Applications www.ness.com
  • 13. Pearson Case Study : Is the global leader in educating 100 million people worldwide Business Ness Solution & Technologies Challenges Ness Solution Pearson‟s need was for Ness‟ high-tech and software vertical provides software product the product development partner expertise - from concept through development to market support – with an option for a delivered via collaborative "extended product labs”. The Pearson EDC three-year agreement was setup in Jan 2008, the Ness scope of work involves: to help expand their • Architecture, Design, Development & Testing Services engineering capacity substantially. The • Automation testing framework to reduce development & testing cycle Challenges were: time • Developing proof of concept for client‟s new product strategy and ► Flexible Model (Onsite/ Offshore) launch with a Production delivery and support for resource • Implemented Agile and Iterative development methodologies optimization • Research and Development (R&D) support setup which will help ► Enable close Pearson to compete with their competitor collaboration on • Developed and updated the knowledge sharing portal which is used as end-to-end conjunction tool between project teams (onsite & offshore) product engineering for Tools & Technologies next-generation OS: Linux, Windows 2003, MAC OS products and Database: Oracle 10g systems Languages: Java, J2EE, Adobe Flex, Adobe Flash ► Needed high end technical expertise Application Server: Weblogic Portal Server Tools: QTP, QC, Enterprise Architecture, Perforce, Loadrunner www.ness.com
  • 14. Maximus Case Study: Implementation of Web-Based information system ‘SchoolMax’ for k12 School Business Ness Solution & Technologies Challenges Maximus serves most Ness Solution of their clients with On- Ness set-up an EDC for Maximus to provide end-to-end PDLC services Demand SaaS model. for various products (SchoolMax & others). Key highlights of the The client were looking for a offshore partner, engagement: with following ► Implemented Scrum & Agile Methodology across EDC capabilities: ► Development, QA & Testing, maintenance & support services ► In-depth ► Deployed the SOA to support large USA districts (involves recording, experience in maintaining, updating information and generating reports for more than Scrum and 700000 students) waterfall ► Development of new integration methods with various modules of methodology SchoolMax & other systems ► Preparing test cases, defect verification, pre-release smoke & sanity ► Consolidating and testing. enhancing existing QA processes ► Reducing Cost and turn around time Tools & Technologies for issue resolution Application Server: Oracle IAS 10.1.2.0.2 ► Ramping up team Database: Oracle 10g for the Unique skill Language: J2EE (JDBC, Servlets 2.2, JSP 1.1, XML), JDK 1.4, EJB 2.0, resources like (Uniface, OAS, Struts, SOA, Hibernate, Spring, INETSOFT Reports BPEL) in a short Tools: Rally, Jira, Eclipse IDE, Toad, Test Partner, CVS, SVN time www.ness.com
  • 15. Prep for Prep Case Study: Develops leaders through access to superior education and opportunities Business Ness Solution & Technologies Challenges Prep for Prep offers Ness Solution support and Ness build an EDC for Prep for Prep to provide development and opportunities to ensure support to their various education programs and integrate the the academic Database system. Key highlights of the engagement: accomplishment & personal growth. The ► Developed new functionalities which replaced the old legacy clients were looking for systems a partner with the ► Adopted the proprietary framework called “Breeze Framework” following capabilities: and developed it on the basis of MVC architecture ► Knowledge in ► Provided Support and Maintenance activities to the existing Education domain database system and expertise ► Replaced the old legacy systems with new technology Tools & Technologies ► Maintain accurate Operating System: Windows 2000 and sensitive Framework: Breeze Framework representation of Application server: Apache Tomcat 4.0 the client‟s data Database: Microsoft SQL 2000 ► Support the Language: Java, JDK 1.4.2 internal website Tools: Eclipse 3.1.1 www.ness.com
  • 16. Thank You www.ness.com