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Apps VS. WEB
Who is this guy? Chief Marketing Officer at GetJar Inc. Joined company in 2008 as employee N8 (now 65 people) funded by Accel Partners and Tiger Global Management ($42M in VC funding to date) 10 years experience in mobile including: Marketing Director at glu mobile (mobile games publisher) for Europe VP marketing at I-play (mobile games publisher) Strategy consulting for DiamondCluster 5 years experience in CPG with Pepsico in South America Fluent Spanish, Portuguese and French Work experience in 7 countries in North America, South America and Europe Education: BS Foreign Service (Georgetown), MBA (Insead – France) Loves: Snowboarding, Video games, high risk ventures, his family 2
What is GetJar? As the world’s largest, open app store GetJar’s technology, people and experience allows us to: ,[object Object]
Distribute these apps for more then 300,000 publishers in nearly 200 countries
Acquire users for our clients across multiple inventory sources guaranteeing the lowest cost per download and the highest scale
Track app downloads and usage leveraging in-house data analytics and conversion tracking3 Results: Over 1.6 billion downloads to date for clients
Putting apps into context…. Over 9 billion downloads last year from zero a few years ago Estimated to be 50 billion downloads by 2012 and 30$ billion in revenue by 2015 (Chetan Sharma, Juniper) Over 500,000 apps between Apple, Android and GetJar 34% of US consumers used apps in Dec 2010 (Comscore) An estimated 63.2M Americans now use smartphones (Comscore Dec 2010) Top smartphone platforms: Rim 31%, Android 29%, Apple 25% (Dec 2010, Comscore) 4 Confidential
5 What do we know about users…? 56% of users are male Largest age demo is 25-34 year olds Followed by 34-44 year olds and 18-24 Most accessed services via apps are: Weather  37.8% Maps  35.7% Social Networking  30.7% Search 18.9% News 18.2% 75% believe the apps quality makes the brand more trustworthy 87% have downloaded an app with ads in it Usage is even during the week but evening sees the heaviest use (60% of users) Confidential
Apps vs. web – does the consumer care? Blackberry Bold, Curve, Tour, Storm? What version of Android do I have? Is my phone a smartphone? What is Symbian? Will it work on my old old Moto Rzr? 6 Confidential
Apps – pros and cons Cons: ,[object Object]
 Platform fragmentation
 Time to market
 Distribution / maintenance
 More competitionPros: ,[object Object]
 Depth of engagement
 Leverage device power /    features (touch, accelerometer)
 Viral!7 Confidential
Mobile web– pros and cons Cons: ,[object Object]
 Require mobile connection
 Not as sexyPros: ,[object Object]

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Apps vs. Web: Where do we go from here?

  • 2. Who is this guy? Chief Marketing Officer at GetJar Inc. Joined company in 2008 as employee N8 (now 65 people) funded by Accel Partners and Tiger Global Management ($42M in VC funding to date) 10 years experience in mobile including: Marketing Director at glu mobile (mobile games publisher) for Europe VP marketing at I-play (mobile games publisher) Strategy consulting for DiamondCluster 5 years experience in CPG with Pepsico in South America Fluent Spanish, Portuguese and French Work experience in 7 countries in North America, South America and Europe Education: BS Foreign Service (Georgetown), MBA (Insead – France) Loves: Snowboarding, Video games, high risk ventures, his family 2
  • 3.
  • 4. Distribute these apps for more then 300,000 publishers in nearly 200 countries
  • 5. Acquire users for our clients across multiple inventory sources guaranteeing the lowest cost per download and the highest scale
  • 6. Track app downloads and usage leveraging in-house data analytics and conversion tracking3 Results: Over 1.6 billion downloads to date for clients
  • 7. Putting apps into context…. Over 9 billion downloads last year from zero a few years ago Estimated to be 50 billion downloads by 2012 and 30$ billion in revenue by 2015 (Chetan Sharma, Juniper) Over 500,000 apps between Apple, Android and GetJar 34% of US consumers used apps in Dec 2010 (Comscore) An estimated 63.2M Americans now use smartphones (Comscore Dec 2010) Top smartphone platforms: Rim 31%, Android 29%, Apple 25% (Dec 2010, Comscore) 4 Confidential
  • 8. 5 What do we know about users…? 56% of users are male Largest age demo is 25-34 year olds Followed by 34-44 year olds and 18-24 Most accessed services via apps are: Weather  37.8% Maps  35.7% Social Networking  30.7% Search 18.9% News 18.2% 75% believe the apps quality makes the brand more trustworthy 87% have downloaded an app with ads in it Usage is even during the week but evening sees the heaviest use (60% of users) Confidential
  • 9. Apps vs. web – does the consumer care? Blackberry Bold, Curve, Tour, Storm? What version of Android do I have? Is my phone a smartphone? What is Symbian? Will it work on my old old Moto Rzr? 6 Confidential
  • 10.
  • 12. Time to market
  • 13. Distribution / maintenance
  • 14.
  • 15. Depth of engagement
  • 16. Leverage device power / features (touch, accelerometer)
  • 18.
  • 19. Require mobile connection
  • 20.
  • 21. Can be marketed more easily
  • 23. Can be promoted like apps
  • 24. Easier to maintain8 Confidential
  • 25. Key questions to ask yourself in terms of strategy Am I brand building or trying to get the user to “do” something? Determines app or web strategy Do I want a deep experience or something more shallow? Determines platform strategy How broad is my audience? Determines app or web strategy How much resource do I have? Determines depth of engagement and number of platforms How important is monetizing my mobile users? 9 Confidential
  • 26. There are a number of things you should know… Installed base of users / handsets  how many? Handset vendors who uses them? Size of apps catalog? How deep? How good? Discovery / distribution  how easy is to promote your app / get seen? Billing  can you sell your app? If so how? How fragmented is the platform? 10 Confidential
  • 27. 11 So we’ve summarized most of it here…
  • 28. Top mobile brands today are cross platform
  • 29. Case study: Facebook How do you get 500m users Of your service to go mobile? 13
  • 30. 14 Facebook’s strategy was to use Web and Apps Facebook needed global mobile distribution to reach the mass market. Strategy: Cross platform app development – all platforms Low end Java version for feature phones in emerging markets Mobile web site for cross platform use Distribution across all possible channels – App Stores, Carrier portal, Pre- loaded on handsets, Direct promotion to consumers off Facebook.com Results: 200 million users now use Facebook on mobile 100M have downloaded shortcuts to their mobile site Over 15M have downloaded the iPhone app 10-50M downloads on Android
  • 31. How Facebook converted mobile web traffic into downloads Step 1: Consumer visits the Facebook site and clicks a link to “Download Facebook here” Step 2: They are taken to Facebook’s App download page on the appropriate store Step 23: Consumer downloads the most appropriate app for their handset 15 Confidential
  • 32. 16 And how they converted web traffic to mobile users
  • 33. 17 Fandango’s approach was similar Web downloads More then 40% of Dl’s to date
  • 34. 18 Yahoo!’s strategy US smartphones + web
  • 35.
  • 36. Determine brands vs. performance
  • 37. Select the platforms that best suit your strategy
  • 38. Balance the need richness of features vs. speed and usability
  • 39. Always keep in mind the depth vs. breadth argument
  • 40. Dive in, collect data, analyze and start over!19
  • 41. GetJar Networks Inc. 1510 Fashion Island Blvd, Suite 300 San Mateo, California 94404 USA Tel +1 650 288 3225 Patrick Mork Chief Marketing Officer patrick@getjar.com www.getjar.com 20

Editor's Notes

  1. 25-34 year olds = 29.2%, 34-44 = 23.7% and 18-24 = 16.7%. Source is Comscore and GetJar research (Feb 2011)
  2. 34% of consumers now use apps more then 1 hour per day vs. 53% viewing TV for more then 1 hour per day (source: GetJar Feb 2011 research  1500 users)Keep in mind the size of apps. These can range from a few MB to over 100mb. Size is key as it takes valuable storage spaceAlso keep in mind load speeds. This can quickly kill user experience if it take longer then 2-3 seconds to load
  3. CC = credit card (for iOS this includes IAB)Android = Google Checkout, Carrier Billing (limited to US only with AT&T / Tmobile)
  4. Text messagesText message sign upIndividual OS pages on FBApp it!  drove 100M web site downloads
  5. All major SF platforms including Symbian and Mobile Web. Also used GetJar and other app stores as well as App it! Solution for distributionImportant to note that more then 40% of downloads are web shortcuts though Android is growing strongly as of late (more then 30%) on GJ
  6. Yahoo’s effort has been to focus on large, US heavy SF platforms like iPhone, Android and BB while the rest of their consumers have had the m.yahoo.com site. They have also used cross platform stores for distribution particularly for emerging markets and feature phone users
  7. Everyone will go mobile! Don’t miss the boat!Keep in mind though US market still only about 1/3 smartphones – lots of other users out thereStay on top of changing landscape – use NPD, IDC, Comscore and other data sources to see where platforms are headingPlatforms only as strong as their content base  keep on top of which platforms have momentum